Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Belleville, ON, Canada
Posted:
September 22, 2014

Contact this candidate

Resume:

John Wendling C: 613-***-****

** ******* ****, ********** ** K8P 4M6 acf2n5@r.postjobfree.com

EMPLOYMENT OBJECTIVE

Co ordinator

SUMMARY OF QUALIFICATIONS

Three years of account and client management complemented by business to business sales

(B2B) experience

Proven time management skills – work independently in remote locations away from the

office for long periods of time

• Proficiency in Microsoft Office Suite (notably Word, Excel, Outlook), Adobe Creative Suite

(Dreamweaver, Illustrator, Photoshop), Adobe Premier Elements (video editing) – adaptable at

learning company specific software

• Demonstrated skills in online marketing and social media (LinkedIn, Facebook, Twitter) for

commercial uses

•Experience in managing, program development and training small groups (including volunteer

teams), encouraging and motivating towards meeting goals

• Exceptional communication skills – able to build rapport and trusting relationships quickly

SALES AND TERRITORY DEVELOPMENT

Skilled at acquiring and generating new clients through cold calling and managing client

accounts encouraging repeat sales

Conduct telephone based cold calling to generate new clients/customers

Helped with the development of advertisements and media

Experience in advertising promotion sales specific to local business advertising

Assisted in locating and developing new markets/areas of business

Previously held position covering a vast territory (East Coast and Northern Ontario)

EMPLOYMENT EXPERIENCE

Tech Support and Care Advisor, HGS, Belleville, Ontario July2 012 to Present.

Provided telephone support for incoming calls regarding iOS devices.

• Dealt with technical support issues and customer service queries as well as assisted customers

with troubleshooting and testing iOS devices.

Utilized various techniques to reduce challenges and stresses of clients.

RELEVANT EMPLOYMENT EXPERIENCE CONTINUED

Technical Service and Support Consultant, Stream, Belleville, Ontario 2001 to 2004

February to July

Provided telephone support for incoming calls regarding computer hardware and internet

services

Dealt with technical support issues and customer service complaints as well as assisted

customers with troubleshooting and testing equipment

Utilized various techniques to reduce challenges and stresses of clients

Contract Web and Market Developer, Tri Cress, Toronto, Ontario 2011 to Present

Assist in web and market development for emergency preparedness equipment supplier

specializing in providing kits to large companies

Independent Web Developer, Various Contracts, Belleville, Ontario 2006 to Present

Work with various local companies building and developing websites

Utilize social media widgets and links for added promotion

For samples of work and info www.designguy.biz

Account Manager Eastern Canada and Northern Ontario

Worked at D L Advertising 1994 to 1997

Job involved time management skills, working independently and Business to Business

advertising sales (cold calling)

EDUCATION AND TRAINING

Business/Marketing Diploma, Loyalist College, Belleville, Ontario 1994

Studied all aspects of marketing: Market analysis, competition analysis, new product

development, product planning, cost profit/loss analysis and business to business sales

COMMUNITY INVOLVEMENT

“If you really want to do something, you’ll find a way. If you don’t, you’ll find an excuse.” Jim Rohn

Program Development and Leadership, Desert Stream Christian Fellowship

Assisting in the planning and implementation of two of their outreach and counseling

ministries Alpha, and Celebrate Recovery

Training small group leaders and public speaking/facilitation/teaching

REFERENCES

Doug Brownson, Owner

D L Advertising

Trenton, ON

Phone: 613-***-****

Website: www.dl ads.com

Valmiki Samaroo LL.B., LEC.

Trident Protective Services Canada Inc.

Toronto, ON

Phone: 647-***-****

Email: acf2n5@r.postjobfree.com

Website: www.tridentpsc.com

PERSONAL REFERENCE

Rev. Todd Pratt

Gospel Chapel,

4290 50 St.

Sylvan Lake AB

T4S 0H3

403-***-****

Email: acf2n5@r.postjobfree.com

“If you really want to do something, you’ll find a way. If you don’t, you’ll find an excuse.” Jim Rohn



Contact this candidate