John Wendling C: 613-***-****
** ******* ****, ********** ** K8P 4M6 acf2n5@r.postjobfree.com
EMPLOYMENT OBJECTIVE
Co ordinator
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SUMMARY OF QUALIFICATIONS
Three years of account and client management complemented by business to business sales
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(B2B) experience
Proven time management skills – work independently in remote locations away from the
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office for long periods of time
• Proficiency in Microsoft Office Suite (notably Word, Excel, Outlook), Adobe Creative Suite
(Dreamweaver, Illustrator, Photoshop), Adobe Premier Elements (video editing) – adaptable at
learning company specific software
• Demonstrated skills in online marketing and social media (LinkedIn, Facebook, Twitter) for
commercial uses
•Experience in managing, program development and training small groups (including volunteer
teams), encouraging and motivating towards meeting goals
• Exceptional communication skills – able to build rapport and trusting relationships quickly
SALES AND TERRITORY DEVELOPMENT
Skilled at acquiring and generating new clients through cold calling and managing client
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accounts encouraging repeat sales
Conduct telephone based cold calling to generate new clients/customers
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Helped with the development of advertisements and media
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Experience in advertising promotion sales specific to local business advertising
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Assisted in locating and developing new markets/areas of business
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Previously held position covering a vast territory (East Coast and Northern Ontario)
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EMPLOYMENT EXPERIENCE
Tech Support and Care Advisor, HGS, Belleville, Ontario July2 012 to Present.
Provided telephone support for incoming calls regarding iOS devices.
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• Dealt with technical support issues and customer service queries as well as assisted customers
with troubleshooting and testing iOS devices.
Utilized various techniques to reduce challenges and stresses of clients.
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RELEVANT EMPLOYMENT EXPERIENCE CONTINUED
Technical Service and Support Consultant, Stream, Belleville, Ontario 2001 to 2004
February to July
Provided telephone support for incoming calls regarding computer hardware and internet
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services
Dealt with technical support issues and customer service complaints as well as assisted
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customers with troubleshooting and testing equipment
Utilized various techniques to reduce challenges and stresses of clients
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Contract Web and Market Developer, Tri Cress, Toronto, Ontario 2011 to Present
Assist in web and market development for emergency preparedness equipment supplier
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specializing in providing kits to large companies
Independent Web Developer, Various Contracts, Belleville, Ontario 2006 to Present
Work with various local companies building and developing websites
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Utilize social media widgets and links for added promotion
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For samples of work and info www.designguy.biz
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Account Manager Eastern Canada and Northern Ontario
Worked at D L Advertising 1994 to 1997
Job involved time management skills, working independently and Business to Business
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advertising sales (cold calling)
EDUCATION AND TRAINING
Business/Marketing Diploma, Loyalist College, Belleville, Ontario 1994
Studied all aspects of marketing: Market analysis, competition analysis, new product
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development, product planning, cost profit/loss analysis and business to business sales
COMMUNITY INVOLVEMENT
“If you really want to do something, you’ll find a way. If you don’t, you’ll find an excuse.” Jim Rohn
Program Development and Leadership, Desert Stream Christian Fellowship
Assisting in the planning and implementation of two of their outreach and counseling
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ministries Alpha, and Celebrate Recovery
Training small group leaders and public speaking/facilitation/teaching
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REFERENCES
Doug Brownson, Owner
D L Advertising
Trenton, ON
Phone: 613-***-****
Website: www.dl ads.com
Valmiki Samaroo LL.B., LEC.
Trident Protective Services Canada Inc.
Toronto, ON
Phone: 647-***-****
Email: acf2n5@r.postjobfree.com
Website: www.tridentpsc.com
PERSONAL REFERENCE
Rev. Todd Pratt
Gospel Chapel,
4290 50 St.
Sylvan Lake AB
T4S 0H3
Email: acf2n5@r.postjobfree.com
“If you really want to do something, you’ll find a way. If you don’t, you’ll find an excuse.” Jim Rohn