JUNIETT I. BARRIOS

Juniett I. Barrios

*** ******* ***** ********, ** 30093

305-***-****

OBJECTIVES

To provide my particular skill sets in a work environment geared (but not limited) to interpersonal services and

goal achievement. This also includes assistance to those who require special needs or patience that can be

obtained only through those who give forth 100% effort consistently in their work.

EDUCATION

Miami Senior High School

1998- 2001 High School Diploma

3.5 Cumulative GPA with Honors/AP Courses in Biology and Chemistry

Miami Dade College

2005-2007 Associate in Arts – Education (Elementary)

EXPERIENCE

Lawson Industries Inc.

Medley, FL

Inside Sales Representative July 2013 – September 12th 2014

• Promoted to sales department for manufacturer of impact (and non-impact) windows, sliding glass

doors, French doors, and casement windows, fully servicing the Tampa branch/location.

• Placed in charge of entering and revising all incoming orders, checking shipping status of items

ordered, and updating the branch manager of any changes.

• Communicating with the Tampa installation representative to confirm / resolve questions regarding

orders placed

• Relieved Miami/West Palm Beach inside sales & dealer representatives when not in attendance.

• Interacted with sales contacts for South Florida region.

Lawson Industries Inc.

Medley, FL

Receptionist/Accounts Payable Representative January 2013 – July 2013

• Answered phone calls in English & Spanish, transferring them to corresponding departments

• Greeted vendors, potential new employees, and visitors to location

• Assisted accounting department with Accounts-Payable by entering bills into 'Account Mate' system

• Assisted setup/maintenance of new employee files for Human Resources Supervisor

• Relieved Human Resources duties for HR Supervisor, which included attendance for 200+ employees

• Updating Vice President with staffing updates and changes to employees.

AT&T / Corporate Customer Information Services

Miami, Florida

Bilingual Relay Associate July 2012 – December 2012

• Assisted customers with hearing and/or speech loss by relaying messages via TTY devices.

• Processed TTY-to-Voice, Voice-to-TTY, Voice Carry-Over, Hearing Carry-Over and Instant Message

Relay calls for customers from different states, including exchanges in both English & Spanish.

AT&T / Operator Services & 411

Miami, Florida

In-Charge Customer Information Assistant March 2008 – July 2012

• Relieved in-charge supervisor of Call Center for Operator Assistance and National Directory

Assistance. Responsibilities included line requirement for various call center entities, as well as

scheduling supervision/administrative endeavors.

• Provided national information services to customers by accessing various databases.

• Assisted customers in placing person-to-person, collect and credit calls, third party billed calls, and/or

any other type of calls offered.

• Furnished area codes, dialing instructions, and other miscellaneous information to callers.

• Coached and trained operators on new and current procedures.

Body Shops of America

Miami, Florida

Sales Associate & Cashier November 2007 – February 2008

• Assigned to work in cash register area to assist in processing sales transactions.

• Participated in processing new merchandise upon arrival and conducting inventory on a bi-weekly

basis.

• Oversaw the closing and opening of the store on an occasional basis throughout the work week.

• Worked as employee for establishment until the location closed its doors permanently at Miami

International Mall.

Metales, Inc.

North Miami, Florida

Office Assistant & Receptionist November 2006 – November 2007

• Performed clerical functions in office environment including drafting correspondence and following

through with contacting clients.

• Supported Accounting Department in tracking accounts payable and accounts receivables.

• Scheduled daily duties and tasks for Vice-President of the company.

• Left in November of 2007 as a result of company dissolution/closure.

SKILLS

• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint

• Fully Bilingual (English & Spanish) – Able to carry conversation and maintain correspondence at

great lengths in both languages with no difficulty.

• Positive, Can-Do attitude.

• Excellent interpersonal and communication skills.

References are readily available upon request – Thank you !

Contact this candidate