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Customer Service Training

Location:
Stockbridge, GA
Posted:
September 23, 2014

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Resume:

Milton Reed

*** ***** ******

McDonough Ga *****

601-***-****

acf288@r.postjobfree.com

OBJECTIVE:

Seeking a full time position in law enforcement as a jailer or dentention officer to

utilize my skills and provide an opportunity to further advance my knowledge and

techniques.

Qualifications:

• Excellent oral and written communication skills

• Excellent organizational skills

• Ability to manage and control highly stressful situations

• Ability to collect, compiles, and analyzes information

• Detail oriented and self motivated

• Ability to work independently or within a group setting

Education:

Jackson State University, Jackson, MS May 2009

BS in Criminal Justice and minor in Correctional Service

Employment History:

August 2009 PresentTeam Lead Patrol Division,Full Time, Allied Barton Security

Atlanta, GA

Partol Multiple Site

Secure all doors of the property

Make sure there noone trepassing on the property

Respond to alarm activation at different sites

Property light inspection reports for each property

Sergeant Officer, Full Time, Allied Barton Security Services, Stockbridge GA

Aug 2009- Present

Maintain detail security around ground of employment

Secure vehicle incoming and outgoing shipping log

Closing and opening of work building

Report any activity inside work station

Secure all doors and window locks

Drive in vehicle to make sure perimeter is secured

Memberships, Training, Certifications

• Security Officer Basic Course

• Ready Response Emergency Prevention and Preparation Training

• Fire Safety Officer (FSO) Training

• CPR

State of Georgia Weapons Carry License

Milton L. Reed -Number 2011-F-178

Adult Detention Officer/Field Training Officer, Full Time- Hinds County Sheriffs

Department, Raymond MS

June 2006 – Aug 2009

• Maintain order within the institution and enforce rules and regulation

• Monitor the activities and supervise the work assignment of inmates

Report orally and writing on inmate conduct

• Report security breaches, disturbance, violation of rules and any unusual

occurrences

• Periodically conduct searches of inmates and their living quarter

• Settles disputes between inmates

• Reasonable for training new employees

• Central control operator

• Working inmates’ supply (issuing out county supplies to inmates and dressing

them)

• Hall escort (preparing inmates for booking process)

• Strip searching inmates before entering the facility

• Booking inmates into facility

Membership, Trainings, and Certifications:

• American Criminal Justice Association (Lambda Alpha Epsilon)

• OCAT Basic Course presented by Personal Protection Consultants, Inc

• Is-00700 National Incident Management System (NIMS) (Emergency

Management Institute/ FEMA)

• IS-0800.B National Response Framework (Emergency Management

Institute/FEMA)

• IS-00100.A Introduction to the Incident Command System (ICS 100) (Emergency

Management Institute/ FEMA)

• IS-00200 ICS for Single Resources Initial Action Incidents (Emergency

Management Institute/ FEMA)

• Taser X26 Certification for 2007 and 2008

• Basic Jail Officer Training (Hinds County Sheriff’s Department)

• Basic Detention Jail Officer Training (Hinds County Sheriff’s Department)

• Mentally lll and Fingerprinting (Jackson Police Department)

• Mississippi Adult Detention Officer (State of Mississippi)

Lead Customer Associate, Full Time- Pitney Bowes, Jackson MS

Jun 1999- Jun 2004

• Provided exceptional customer service to the consumers within our network

• Conducted huddle meeting

• Responsible for logging, delivering, bar- coding and closing out b-stems

• Investigated unidentified packages for delivery and kept a manifest for every item

delivered requiring signatures

• Responsible for sorting incoming and outgoing mail to various service centers

• Reported all incident as well as client/ personnel changes to the team leader

Reference:

Willie Nunez Allied Barton

1438 West Peachtree Street

Atlanta, Ga

404-***-****

email www.alliedbarton.com

Sgt Lameka Gee- Hinds County Sheriff Department

1450 County Farm Road

Raymond, MS

601-***-****

email acf288@r.postjobfree.com

Shelia Duffy- Pitney Bowes

175 East Capital Street

Jackson, MS

601-***-****

Sgt Latanya Sturgis- Hinds County Sheriff Department

1450 County Farm Road

Raymond, MS

601-***-****

Sgt Jerry Harris-Hinds County Sheriff Department

1450 County Farm Road

Raymond, MS

601-***-****

email acf288@r.postjobfree.com



Contact this candidate