Charles J. Robinson 323-***-****

EXPERIENCE

WISE Ministries International January 2008 - Present

IT Consultant, Founder and Business Coach to CEO's and their businesses

Austin, TX

Consult for businesses in the areas of IT, internet, Social Media and

marketing providing assessments and implementation of projects. I

implemented an inventory system called GBMS. Also take people through

traditional and novel coaching curriculums. Provide feedback and analysis

on areas of weakness and blind spots. Perform business analysis review and

assessment and provide feedback. Job allows me to be exposed to many

different areas of business through a process called "Extreme Company

Makeover". Implement tools such as DISC personality and related profiles.

Conduct onsite reviews and assessments of business processes and employees.

Offer improvements and reassignment for employees and document results.

Assist in team development and in developing leadership and business

strategies. Provide intelligence through research to leaders providing

them a competitive edge in the marketplace. Currently upgrading security

system cameras, access, networking additions and Windows 2003 to 2008

server. Support entire IT department for a 2MM food company. Speak at

national conferences for well-known leaders in the marketplace to business

leaders. Project Manager risk mitigation analysis.

AprisaTek

May - August, 2013

Director of Sales and Marketing

Fort Worth, TX

Responsible for sales goals, hiring/firing of salespeople, master short-

term and longer-term

Marketing plans, advertising approach, budget, IT and websites. Interfaced

with different levels of management. Also responsible for building inside

and outside sales plans and teams.

Computer Associates January 2007 - December 2007

Senior Product Developer Austin, TX

Assessed current functions and performed analysis and development in

Assembler language for necessary product features. Helped customers to

migrate from DB2 version 8 to version 9. Did extensive work in assembler

and SQL.

Texas Guaranteed Student Loan

February 2004 - December 2006

Senior Systems Analyst Austin, TX

As a member of the DACCS team I was instrumental in identifying and

responding to and performing the necessary processing from the 2005 Rita

and Katrina hurricanes I provided the highest levels of customer support

for responding to these natural disasters. Performed requirements

gathering and systems analysis and design, coding, unit testing and system

testing for TG on the DACCS project. Developed in COBOL and assembler.

Interfaced with various levels of management in Default Aversion and

Collections areas within TG. Led a cross-functional team to design and

implement multiple tuning strategies to get TG through the 2006 peak

season. Learned the Loan Accounting system and developed courseware and

presented a class to DACCS developers. Learned DB2 Version 8 features and

gave several presentations to DACCS developers. Developed a performance

database which DACCS is using for performance tuning. Developed migration

standards and led as the team lead the migration team through the DACCS

2004 conversion. Developed project plans for multiple operating system and

related software upgrades. Led a team of several members in testing these

upgrades. Interfaced and led teams that consisted of offshore personnel in

India.

C&T Consulting November 2001 - February 2004

Texas Guaranteed Student Loan

Austin, TX

Consultant

Performed requirements gathering and systems analysis and design, coding,

unit testing and system testing for TG on the DACCS project. Developed in

COBOL and assembler. Interfaced with various levels of management in

Default Aversion and Collections areas within TG. I wrote new report

programs from scratch as well as modified others as required for incidents

utilizing advanced SQL and techniques for performance. I operated in an

advisory function for fellow team members some of which were new to DB2.

Designed and coded a message-processing utility to automatically handle the

generation of exception reports for the reporting team. I analyzed reports

for performance using Visual Explain and analyzed batch jobs for

performance and made recommendations to automate the restart of DB2 batch

program abends.

FIC Insurance Group, September 2001 - November

2001

Senior Programmer/Analyst Austin, TX

Performed systems analysis, design and programming fixes to financial

system code written in CICS and batch COBOL II and assembler. Utilizing

tools such as Xpediter, File-Aid, Syncsort, Dispatch, CA7, TMS, etc.

BMC Software, Inc. September 1999 - August 2001

Senior Product Developer Austin, TX

Performed extensive systems analysis and designed and developed systems and

enhancements as they related to the EDP GUI Server and repository. Led a

comprehensive offsite benchmarking effort and performance comparison with a

competing product. This entailed the research and design of batch COBOL

II/DB2-based programs to insert and update rows within multiple tables with

Referential Integrity. Designed and modeled multiple DB2 databases with

complex table relationships to see the impact upon performance. Presented

the results of the benchmark to management, which resulted in performance

improvements being introduced into the product. Developed in assembler and

C++. Extensiveley utilized the Remedy Incident Management System.

BMC Software, Inc. (Contract) March 1999 - September

1999

Consultant Austin, TX

Made enhancements to the EDP (Enterprise Data Propagation) product. This

product propagates bulk data (DataMove) and changed data (Change DataMove)

from legacy (DB2, IMS and VSAM) databases to DB2 and client/server

databases (Oracle and SQL/Server, etc.). Installed and customized the

Datamove and Change DataMove products for various source and target

databases. Developed in assembler and C++.

Performed DB2 and IMS DBA functions in setting up the benchmarking

environments as well as worked with various flavors of UNIX to accommodate

moving data to Oracle.

Performed extensive performance benchmarking for BMC marketing group on the

DataMove product utilizing all source and target databases and options.

Developed a MS/Project plan, metrics and methodology for the benchmarking

effort.

METAMOR ITS May 1998 - March 1999

Team Lead/Manager Portland, OR

Managed a team of 7 that performed Y2K renovations for the trucking

industry.

Worked on CICS, COBOL II and batch assembler systems and programs.

Thoroughly analyzed existing systems and created roadmaps for their 21st.

Century-enabling. Coded in COBOL II, assembler, CICS, DB2 and DL/I.

Utilized Viasoft, Smarttest, Expediter and Exchange tools. Was immersed in

the entire Y2K lifecycle: analysis, specifications, coding and validation.

Responsible for managing the team, customer presentations, system tests,

walkthroughs, project plans and hiring. Overcame numerous obstacles to

testing. The project was completed ahead of schedule. Interfaced with

offshore team members who were matrixed to us.

BMC Software, Inc (Contract) November 1997 - April 1998

Consultant Houston, TX

Performed extensive conversion systems analysis and developed high-level

and detailed designs, detailed system and program flowcharts in Visio and a

MS/Project work plan for the team.

Rewrote the Maintenance Utilities system in assembler. Rewrote the

proprietary database code to utilize new DB2 databases as well as converted

all online programs to access DB2 via static SQL. Wrote a DB2 dynamic SQL

builder and executor system to address the need to perform multiple queries

on up to nine data columns in multiple DB2 tables on the fly.

Tech Data, Inc, January 1997 - October

1997

Project Manager Clear water, FL

. Project Manager, client/server/mainframe development for an Intranet-

based application called Customer Dimensions. This was a customer

profiling/sales and marketing application. The technology used was DB2,

COBOL II, CICS, SQL/Server 6.5, VB 5.0 and MS/Active Server Pages. The

project also entailed implementing Crystal Reports.

. Thoroughly trained in Data Warehousing technology (6 months), principles

and best practices especially as it relates to VLDB (Very Large

databases) in DB2. Interfaced with the DBA on the design of the

databases in SQL/Server.

. Was responsible for leading a team of 12, scheduling, tracking (via

MS/Project 4.1), project presentations and hardware/software acquisition.

. Interfaced with all levels of management and personnel (developers, QA,

Business Analysts, training, hardware/software support, help desk, DBA's,

etc.) including Vice Presidents on status of project and deliverables.

. Implemented new software baseline and enhancements in the Arthur Anderson

H2000 SDLC methodologies which were waterfall and iterative

methodologies.

. Data Warehousing Project Lead; obtained six months of training on Data

Warehousing and Spiral Development approaches.

GTE Data Services (GTEDS), December 1993 - January 1997

Systems Engineer: Became a permanent employee (see below) Tampa, FL

. Mainframe Project Lead on a 2.5 million dollar reengineering project

which consisted of thirty-five (35) people over a period of 12

months.

. Principle designer, coder and technical project lead for the Telops

Systems Contact Database (TSCDB). This is an ISPF/COBOL II/assembler/DB2

based system that interfaces with IBM's InfoMan product to assist in

problem management. This system was ultimately over 50,000 lines of code

and took a year to develop.

. InfoMan administrator responsible for the Enterprise Support Center's NSC

and all phases of problem, change and configuration management in which

GTEDS had customized over 5000 screens.

. Performed software reviews and made recommendations.

. Directed three (3) contractors on the initial TSCDB project.

. Performed stress and performance benchmark testing as well as tuning and

optimization.

. Interfaced with both MVS and UNIX operating systems and successfully

dealt with cross platform interdependencies and issues.

. Codesigner of the UNIX application and redundant fault tolerant servers

and interfaces between MVS, UNIX and OS/2 platforms via TCP/IP sockets

running on these platforms.

. UML OO Design/Development training, use cases.

AMD Consulting, March 1993 - December 1993

Computer Consultant placed at GTE Data Services (GTEDS) Tampa, FL

. Modified the COBOL II, CICS and DB2 HR Salary Planning System

extensively.

. Researched, debugged and enhanced a 6000 line Assembler Application

Programming Interface (API) to IBM's InfoMan product.

This API allows users to add, update and inquire upon

problem and change management records from a batch environment.

. Coded and tested a 30,000 line Assembler/COBOL II/DB2 automated

operations facility. The purpose of the Callout facility is to

provide automatic paging/messaging to support personnel when the help

desk opens InfoMan incident records. This system was designed and coded

to work with generic problem/call management packages. It is a complex,

yet flexible system.

Electronic Data Systems, Corp., November 1991 - February

1993

Senior Systems Engineer Tampa, FL

. Transitioned from AGCC (see below) due to the fact that AGCC changed

their outsourcing company.

. Involved in a data center migration from Martin Marrietta in Orlando, FL.

Tasks included: Migrated the online (CICS and online program product)

environment to an equivalent environment onsite at the new Tampa, FL data

center.

. Performed a complete migration analysis of what software AGCC used and

what subset of that was Martin Marietta proprietary code. Made

replacement recommendations.

. Completed a 16-page migration plan for the online environment.

. Wrote an SMF job accounting program in assembler language, which is used,

for extensive SMF job accounting/billing.

. Wrote complex assembler programs to convert our CICS security from CICS

internal security to RACF security. Backup RACF Administrator for the

company. Installed, customized and maintained IBM Data Interchange EDI

software for the company.

Anchor Glass Container, Corp., November 1990 - November

1991

Manager, Technical Support Tampa, FL

. Analyzed, designed and implemented a complete SMS DASD monitoring system

in COBOL. This system used the SMS data and reported on various

applications and their production and test usage of DASD.

. Managed the $1 million dollar per-month Martin Marietta outsourcing

account. Martin handled all of Anchor's mainframe CPU, DASD, tape and

Networks. This included monitoring consumption, researching problems,

acting as a liaison and operating as a sentry.

. Responsible for Eight (8) CICS regions: (6) CICS, 3.1.1 and (2) CICS 1.7

. Directed and planned the migration of (6) CICS 1.7 regions to CICS 3.1.1

. Directed a conversion of about 28GB of DASD storage to SMS and HSM

management.

. Directed a very large 4th GL implementation of a product called "The

Decision Analyzer" which supported about 50 users in ad-hoc reporting and

more under CICS.

. Managed a data management employee who reported directly to me.

. Responsible for capacity planning and tuning of CICS.

. Responsible for the CICS e-mail system (SYSM), TMON 9.0, Intertest,

CICS/Abendaid and the Super Optimizer.

. Managed daily tasks of the department.

. Conducted several large training sessions on the 4th GL.

Silk Greenhouse, Corp., April 1990 - November

1990

Senior Systems Programmer Tampa, FL

. Wrote command level CICS COBOL II example programs for the application

programmers as well as assembler utility subroutines for date, time and

abend processing, etc. Developed a common system of these utility

programs.

. Planned, installed, customized and tuned MVS/ESA 3.1.3 and CICS 2.1.1.

. Implemented RACF 8.1.

. Directed the standards committee. Created and implemented complete MIS

standards and procedures which IBM asked to use as an

example for new accounts.

. Involved with the 4381 - AS/400 - PS/2 - Novelle IBM token ring network

implementation planning.

North Carolina National Bank (NCNB), August 1989 -March 1990

Senior Systems Programmer Tampa, FL

. Responsible for CICS installation, customization, performance monitoring

and tuning, planning of company's 24 regions of CICS

utilizing MRO and ISC as well as Omegamon/CICS,

Status Monitor and CAFC.

. Implemented the CICS autoinstall feature and coded an assembler program

for an 18,000 terminal network. Conducted several training classes.

Warshawsky and Company, May 1986 -June 1989

Senior Systems Programmer Chicago, IL

. Coded a complete CICS security system in command level COBOL, assembler

system exit routines, MVS and CICS capacity planning / performance

monitoring and tuning and SRM IPS design.

. Installed and maintained MVS and various subsystems.

. Directed the following projects: MVS/XA 2.1.7 conversion, CICS 1.7

installation, In- house conversion to TSO/E ISPF/PDF.

. Directed the development of standards and procedures.

. Supervised three (3) junior systems programmers for one year.

STRENGTHS

I am known for my comprehensive view of systems, which stems from my broad

background.

I am an excellent project manager/leader with a flair for detail.

My technical strengths are in the areas of multi-platform system analysis,

design and development, COBOL II, assembler, MVS and CICS as well as in the

client/server arena.

I bring strong applications ability and appreciation to my employer.

I have strong people skills as well as supervisory/management skills.

I also enjoy training and teaching.

I have twenty years of experience in this field.

I am project-oriented and do what it takes to complete projects on time and

within budget.

I thrive on challenges and enjoy learning new technologies.

I am a fast learner and enjoy passing on my knowledge and experience to

others.

EDUCATION Attended the following classes:

Advanced DB2/SQL programming with Bonnie Baker, COBOL II: The

Differences, SDM/PLC methodologies, Data Warehousing Institute's

97' Conference, Project Management, MS/Project 4.1, MS/Office

97' Suite, Visual Basic 4.0, M/S Internet software (IIS 3.0 and

Front Page 97'), Advanced C++, Austin Community College, Object

Oriented Analysis/Design, UML. CICS/ESA: The Differences Between

Versions, CICS/MRO, MVS/XA Measurement and Tuning, MVS/XA

Installation, Facilities and Planning, Structure, RACF for

Security Administrators, TSO/E for Systems Programmers, Data

Communications Environment, C programming, Linux OS and

utilities, Client/Server architecture, Advanced SQL, DB2 Version

8 Administration, Performance and Tuning classes, IDUG North

America, 2006.

Doctorate in Theology, Joseph Global Institute, Los Angeles, CA

Florida Metropolitan University, Tampa, FL.

Governors State University, University Park, IL

Prairie State College, Chicago Heights, IL

A.A.S. Data Processing - High Honors: "A" average in all DP

courses.

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