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Customer Service Representative

Location:
Hoboken, NJ
Posted:
September 23, 2014

Contact this candidate

Resume:

Adedoyinsola Osho

**** **** *** ****** *** A

Plainfield, NJ 07063 Phone: 908-***-****

acf21l@r.postjobfree.com

Objective

To obtain an Administrative Position within your

establishment where I can utilize my work

experience, computer skills and school knowledge to

benefit the needs of the company. I offer 9 years'

experience in Office Procedure working as a

Customer Service Representative, Guest Service Aide

and as a Legal Assistant in Industry Law and Hotel

Procedures with strong interpersonal skills. I

have the ability to effectively work independently

or as part of a team

While prioritizing assignments that have to be

completed in a timely manner.

Experience

Thomas P. Abode, LLC - August 2013-Present

Legal Secretary

North Brunswick, NJ

Draft legal document and correspondence.

Welcomes guests and clients.

Answers or directs inquiries thru telephone

Filing, scanning, and faxing Court documents

Prepares responses to complaints and discovery

requests

Organizes case files and maintains document

Proof reads and edits documents.

Marriott Hotels & Resorts - November 2005- May

2013

Customer Aide

Bridgewater, NJ

Maintain a high level of customer satisfaction

through exception service.

Handle guest enquirers and requirements.

Conduct inventory on hotel maintenance.

Meet and welcome new and returning guest

Education

Kean University Sept

2014-present

Masters of Public Administration (Healthcare Administration) (MPA-HA)

Union, New Jersey

Kean University

May 2013

BS degree in Criminal Justice

Union, New Jersey

EEO Honor Roll from 2009 to 2013

Dean's List, spring 2011-fall 2012

Academic Achievement Award from the Commission on Higher

Education/Educational Opportunity Fund Program (CHE/EOF) and also

from the Governor of New Jersey (2013).

Union County Community College

Aug 2010

Paralegal Studies

Associate (ABA Approved)

Cranford, New Jersey

Dean's List, fall 2007 - spring 2008, Presidents List, fall 2009.

Educational Opportunity Fund (EOF) Award for Academic Achievement

2009.

Professional Experience

Creative Problem Solving:

. Resolved service issue through consumer satisfaction survey.

. Resolved costumer's complaint through customer's suggestion on

how to make their service better.

Documentation:

. Proof reads and edit documents such as: Answers to Interrogatories,

Attorneys' Review for

Real Estate.

. Prepares concise research result with the help of surveys and

analytical reasoning.

. Draft legal documents and letters for the courts and clients.

Hobbies include:

. Being with families and friends, visiting new places, and meeting

people from diverse

Backgrounds to learn about their culture.

Qualifications . People person

. Proficient in Ms. word, excel, access, outlook,

power

point, Lexis Nexis, Westlaw, court, law libraries.

. Team liaison

. Fluent in English and Spanish . Strong verbal

communication

. A talent for communication with people of . Conflict resolution

diverse backgrounds . Attention to detail



Contact this candidate