Marwa Mohamed Eid Gouhar

Maadi Grand City - Maadi

Cairo - Egypt

Mobil: 002-***-**** 9255

E-mail: acf1yv@r.postjobfree.com

Profile:

I am an experienced, qualified and results driven individual who would be

an excellent choice for your Office Managers vacancy. I have a solid track

record of leading staff of diverse backgrounds. In addition, I have a

demonstrated ability to hire, train and motivate personnel as well as

manage office records and assets.

Education:

Higher: Bachelor of Computer Science, Ain Shams University

1994 - 1998

Secondary: EL-Nile Secondary School 1991 - 1994

Work Experience:

From December 2008 till present:

Position: Office Manager & Operation Executive Manager

Employer: Cedar For International Trade

Responsibilities & Duties:

Administrations Tasks:

. Developing and implementing administrative systems, such as record

management;

. Recording office expenditure and managing the budget;

. Organizing the office layout and maintaining supplies of stationery

and equipment;

. Maintaining the condition of the office and arranging for necessary

repairs;

. Handling all the advertising materials requested for the whole

company.

. Covering all Marketing managers' requirements.

. Evaluate staff performance.

. Carrying out staff appraisals, managing performance and disciplining

staff;

. Delegating work to staff and managing their workload and output;

Supply Chain & Logistics Tasks:

. Supervise all the daily reports made by my assistant to ensure high

quality of work.

. Key Accounts monthly & weekly statements.

. Recording Competitors' prices in the market on a monthly basis.

. Recording all competitors' promotions.

. Bringing together sales team and the marketing dep reports'

discrepancies.

. Follow up orders supplies.

. Updating the company customers list.

. Updating the customers discount list according to the annual

contracts.

. Follow up all sales invoices mistakes.

. Covering Sharm, Hurghada and Alexandria branches cash & checks supply

and the warehouse documents circulations, expiry dates, handling

requests if any.

. Daily check out with the warehouse about the good returns quantity.

. Review the good returns with the accounting department and warehouse

to make sure it is identical according to the warehouse documentation

and sales operation.

. Follow up the pending invoices' serials with the salesmen.

. Market promotion reports.

. Monthly analysis to all key accounts sales in Cairo, Alexandria, Sharm

& Hurghada.

. Mark an approval for the new customers' discounts from the management

to the accounting dep.

. Responsible for the accuracy of the total daily, weekly and monthly

cash & checks supply along with the expenses deducted of the sales &

operation dep.

. Follow up miscellaneous daily issues between the sales team and all

parties involved if there's any pending issue needs to be solved.

. Provide training opportunities to sales team.

From November 2007 till November 2008:

Position: Office Manager & HR Specialist

Employer:: Cedar For International Trade

From June, 2006 till February 2007

Position: Cabin Crew

Employer: Qatar Airways

From February, 2000 till May, 2006:

Position: Managing Director Assistant

Employer: Cedar for Int'l Trade. (Importation and distribution for food

stuff "Chewing Gum, Juices, and Cereals").

From Feb.,1999 till Feb., 2000

Position: Front Office Clerk.

Employer: Sofitel Le Sphinx Hotel.

From July,1998 to Jan.,1999

Position: Executive Secretary & Customer Service Assistant Mgr.

Employer: Gerber ( Baby food & baby care )

Position: Administrative Assistant

Employer: Business Women Association

Note: (both are based at the Same Place)

Seminars & Courses:

Human Resource Diploma Cairo University

General English Courses AUC

Business Administration Course (first level) AUC

English Conversation Courses AUC

Diploma of Computer skills in Microsoft office AUC

Diploma in Secretarial skills.

French Course. ( three levels) Centre Du Francais

seminars ( 2 days /each) in Sales structure Mobinil Co.

(How to price the product?)

monthly CRM Courses Qatar Airways

Marketing Training (2 days) P&G Co.

Human Resource Diploma Cairo University

Computer skills:-

Excellent knowledge of Excel, Word, Power Point & Out look.

Excellent Internet user & searcher.

Languages Skills:-

English: Excellent.

Arabic: Native Language.

Capabilities:-

Handle all tasks details under pressure most of time.

Out of the box thinker - Thinking in an innovation way not traditional one.

Can easily adapt with the new systems and recent techniques.

Familiar with different Human Resource Function's roles.

Communicate clearly with customers and professional groups.

Patient with the customer's needs and problems to reach their satisfaction.

Have a good communication and negotiation skills.

Hard worker and accurate.

Eager and curious for learning more to reach the highest levels of

professions.

Personal Data:

Date Of Birth: 20/12/1976

Place of Birth: Port Said

Nationality: Egyptian

Marital Status: Single

Reference & Recommendation Letters are furnished upon request.

Contact this candidate