Kathleen Loomis

**** ******* **** ** ***** Hill, IL 60477+

PH: 708-***-****/Email: acf1vo@r.postjobfree.com

QUALIFICATION SUMMARY

Highly effective Operation Manager with 13 years’ experience within Healthcare. Results Goal

oriented, highly organized and proactive employee. Experienced in Staffing, Scheduling,

Organizing, Auditing Accounts, Order Entry, Customer Service, Sales, Marketing, Employee

Hire and Training.

PROFESSIONAL EXPERIENCE

Cross Country Medical Staffing

Operations Manager

2012-2014

• Report directly to the Director of Operation and Sr. VP.

• Managed High volume VMS/third Party Clients

• Carried requisition load

• Lead a team of Talent Acquisition professional

• Builds positive, effective relationships clients, and consistently provides best-in-class

service, guidance and problem resolution

• Checks contract for appropriate rate and Negotiate rates based on the market.

• Creates and manages client specific compliance checklists

• Accurately communicates new orders and specifications to branch in an expedient

manner.

• Follows up with client on ability to fill and for feedback on submitted candidates.

Notifies Account Manager if additional follow up with department managers allowed

and required.

• Assists with all aspects of credentialing and new hire processing including

preparation of candidate packages for client presentation

• Communicates with client on any training needs necessary to fulfill client staffing

requirements

• Updates computer system with all known staffing requirements, healthcare worker

fills, cancellations, compliance information, evaluations, approved timecards for

payroll and other items as needed for program success and reporting

• Manages the evaluation process and provides feedback to team and client on overall

performance

• Completes fill performance statistics and track newly oriented and DNUs for each

client site

• Completes/update revenue weekly report for CEO

Adventist Midwest Hospital 2008-2012

Coordinator Customer Service/Call Center

• Report Directly to the Director of Nursing

• Facilitate and manage training program for volunteers

• Process monthly patient statements Handle accounts receivable

• Enter daily charges and patient payments

• Call insurance companies regarding EOB

• Insurance verifications

• Audit patient accounts

• Process insurance claims

• Ordered staff supplies, and other general office duties

• Made sure that policy and procedures were adhered to

• Set goals and metrics reached for the units

• Handled customer/patient complaints

• Liaison to House Director/Charge Nurse

• Worked closely with other departments meeting and excelling on patient stay

• Worked/trained as a CAN

Gymquest 2004-2008

Manager /Marketing Manager

• Manage and coordinate all marketing, advertising and promotional staff and activities

• Conduct market research to determine market requirements for existing and future events

• Analysis of customer research, current market conditions and competitor information

• Develop and implement marketing plans and projects for new and existing events

• Manage the productivity of marketing plans and events

• Monitor, review and report on all marketing activity and results

• Develop pricing strategy and manage marketing budget

• Liaison with Media and advertising

• Schedule/organize all special events

• Organize all class schedules

• Managed accounts receivable

Kathleen Looomis

2527 Liberty Park CT Crest Hill, IL 60477

PH: 708-***-****/Email: acf1vo@r.postjobfree.com

Attorney Peter A. Burdi 2001-2004

Manager of Real-estate

• Report Directly to CEO /Attorney

• Liaison to all brokers/title agent /Clients /Inspectors Coordinate/Schedule all transaction

• Accounts Payable and Accounts Receivable

• Responsible for clerical and customer service/ call center

McNeal Hospital 1996-2001

Coordinator of Student MD’s

• Report Directly to Director of Nursing/ and MD's

• Maintain accurate database and student records

• Provide administrative support for Physician’s

• Supervised and developed power point presentations for meetings and lectures

•

Education

Lewis University 2000-2004

BS In Healthcare Administration

Other Studies: CPR, CNA

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