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Sales Quality Control

Location:
New York, NY
Posted:
September 20, 2014

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Resume:

Kimberly A. Hawkins, CPC

631-***-**** acf1v6@r.postjobfree.com

Executive Coach/Auditing/Sales

Certified Professional Coach that leads in mitigating risk for corporations globally. Piloted critical business functions to drive change,

build talent through individual coaching and achieve improved business performance.

Areas of Expertise

Sales Audit Entrepreneurship

Risk Management Motivational Speaking Marketing

Leadership Coaching Advisory Financial

Influencing Skills Governance Assurance

Professional Experience

Executive Coach Kimberly A. Hawkins Coaching, Huntington, New York 11/12-Present

Develop clients into confident individuals by building self-awareness of perceptions of personal brand from

peers, managers, & clients. Facilitate development of sharpened social skills and increased knowledge of how to

use personal strengths to their advantage to minimize weaknesses and fears resulting in greater personal &

professional value for themselves and their corporations. Periodically meet with clients to talk through

challenges they are facing, resulting in higher performance and increased awareness.

Certified in Energy Leadership Index Assessments to analyze individual results to create a customized coaching

plans.

Individual Coaching

Clients in New York, District of Columbia, Maryland, Virginia, Georgia, California, London and

Germany.

Coaching Workshops

Microsoft Store: Walt Whitman Shops, NY

Huntington Union Free School District, NY

Huntington Business Incubator, NY

• Entertainment and Social Media

Black Enterprise Television (BET) Networks Let’s Stay Together, National Tour

Created Content and Strategy for Power Circles - Executive women’s mastermind

Designed Social Media Campaign for Power Circles

Financial Representative Northwestern Mutual Melville, New York 11/12-09/13

• Pacesetter First 40 Award in 3 months

• Led Sales Team within 2 months

• Team recruiter/interviewer for new Financial Representative talent

Assistant Vice President JPMorganChase, New York, New York 06/07-11/12

Auditable Entities: Investment Bank and Corporate Treasury

Areas of concentration: Hong Kong Middle Office, Tokyo Front Office, Investment

Portfolio (Available for sale Securities- FAS 115), Mortgage Servicing Rights Hedging, Long Term Funding,

Liquidity, Mortgage Allocations- Back Office, CIO Market Risk, Credit, Interest Rate Risk Management, CRA,

Models, ICAAP, CCAR, Basel

Managed a diverse staff as Lead Auditor

Reviewed and evaluate Internal Controls and help ensure ongoing compliance and support of

executive Federal Bank Stress Testing.

Performed risk assessments, document business and operational processes, identify controls, develop

control test plans, execute control tests and identify actions for remediation.

Prepared Chief Investment Office Business Strategy Memo, Audit Plan and provide updates for

Business Continuity Committee.

Interfaced heavily with senior stakeholders

Attended Regulatory and External Consultant meetings for industry updates and current status of audit

scope.

SOX Compliance Specialist Fannie Mae Herndon, VA 08/05-05/07

Department: Asset Acquisition and Custody

Areas of Concentration: Purchase Adjustment Process, Pricing, Cash Fee Collection Process, Payee Code Process

and Cash Account Wire Process, General Ledger Accounts.

Managed the Cash Fee Collection Process for loans that were self-identified through the Fee

Reconciliation System.

Assisted with the Capital Markets Desk to re-price loans for adjustment purposes.

Communicated with the Regional and Partnership Offices on a daily basis to ensure Cash fee

Collection adjustments are complete and accurate.

Reviewed General Ledger Reconciliations for Early Funding, Dedicated Channel cash accounts.

Assisted in the quality control review for daily Purchase Adjustments of Mortgage Pools.

Managed the Quality Control Review for Cash Fee Collection Process.

Assisted External Auditors/Internal auditors with Re-statement and Sox Compliance Requests.

Audit Account Executive (Finance Team) Fannie Mae Washington, DC 08/04-08/05

Auditable Units: Liquid Investment Portfolio, Debt Funding (Controllers), Sarbanes Oxley (404) (FRC

Testwork).

Directed daily activities of staff assigned, monitored the progress of the audit/ special project, provided

guidance to staff assignments and review work performed by staff.

Assisted with the creation of the departments Revised Audit Report Rating Methodology.

Conducted a Workpaper Documentation Training for the Office of Auditing.

Conducted testwork for several FRC’s (Financial Risk Controls).

Conducted Interviews to recruit and expand the knowledge Office of Audit.

Senior Associate/Consultant PricewaterhouseCoopers. Tyson’s Corner, VA 11/03-08/04

Auditable Companies: Freddie Mac, Inter-American Investment Company, AFL/CIO Building Investment Trust

Surveyed assigned areas to determine the nature of operations, systems or regulatory activities and the

adequacy of the system of internal controls.

Directed daily activities of staff assigned, monitored the progress of the audit, provided guidance and

adjust staff assignments when necessary.

Planned the approach and scope of the audit; including statistical sampling and automated audit

assistance using generalized software.

Performed periodic written performance evaluations for staff auditors.

Communicated with Senior Level Corporate Officers regarding audit findings and recommendations.

Auditor/ Senior Auditor Capital One/ Chevy Chase Bank Bethesda, MD 05/00-11/03

Auditable Units: Chevy Chase Bank Commercial Loan Servicing, Chevy Chase Bank Consumer Loan Origination

and Servicing, ASB Capital Management Company, Chevy Chase Trust Company Operations and Administration

Functions, Chevy Chase Financial Services Company Operations, Chevy Chase Bank Retail Marketing, Fair

Lending Compliance, Chevy Chase Insurance Agency Operations.

Managed and planned the approach and scope of the audit; including statistical sampling and

automated audit assistance using generalized software.

Prepared risk analysis matrixes which identifies major risks and controls related to business

operations and controls.

Prepared final audit report for auditable unit, management and Audit Committee meetings.

Assisted external auditors on financial testwork for bank subsidiaries.

Performed periodic written performance evaluations for staff auditors

Education:

Howard University School of Business, Washington, DC 2000

Major: Accounting

Institute for Professional Excellence in Coaching, New York, New York 2013

Six Sigma Awareness, Sarbanes Oxley (404), Risk Loss and Allowance, Managing Diversity, Effective Time

Management Skills, Interviewing Skills, Derivatives Overview

Publications:

Co-Author of Sexy Secrets to a Juicy Love Life 2014

Hints, tips & best practices from relationship coaching experience

Blogger: Digital Undivided 2014

Certifications:

International Coach Federation (ICF) (Currently pursuing ACC-completed hours) 2014

Certified Professional Coach (IPEC) 2013

Certified Energy Leadership Index Master Practitioner 2013

NABA Management Leadership Development Institute 2010

Leadership:

Executive Board Member Jack Abrahms STEM (Science, Technology, Engineering and Math) Magnet School, Huntington,

NY Board Position: PTA Treasurer 2013-2014

Community Champion Source the Station: Renaissance Downtowns 2012-2013

Multicultural Committee Huntington Chamber of Commerce 2013-2014

Co-Chairperson JPMC National Association of Black Accountants Steering Committee 2008-2010

• Liaison Between Corporate NABA and JPMC Executive Management

• Managed a committee of 10+

• Budget of $150,000+

• Oversee Professional and Student Conferences

• Assisted with Hiring, Coaching, Retention and Professional Development of diverse staff.

Founder First Day NY and JPMC Internal Audit 2008-2010

Liaison between First Day NY and Internal Audit Management

Coached a group of 50+ volunteers

Professional

Organizations:

Institute for Professional Excellence in Coaching 2012

Institute of Internal Auditors 2012

National Association of Black Accountants 2012

Lions Club International 2011



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