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Project Manager Supervisor

Location:
Dallas, TX
Posted:
September 20, 2014

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Resume:

PAUL S. WHERRY

Dallas, TX *****

972-***-****

acf1td@r.postjobfree.com

OBJECTIVE: To secure a challenging position that requires a highly

organized, proactive, and detail-

oriented professional who succeeds

using leadership, communication, and problem-

solving skills.

TECHNICAL KNOWLEDGE

. Microsoft Office Suite

. Project Management (PM) including

utilizing V-lookups and Pivot Tables

. Provision using legacy ordering

systems, including EXACT and NOCV

. Design for Fiber transport for

broadband services and Verizon

transport infrastructure

. Design for ISDN, Frame Relay, PRI,

Flexgrow and Fractional T1 services

. Design for inter-office trunks, DS0, DS1, DS3,

SONET, Message and Dark Fiber

. Granite, IWOS, CTS, BORG, TBS (Metasolv), AAIS-DS,

AAIS-Core, AAIS-Base, NOCV, TIRKS, WFA-C, WFA-DO,

SAM, TTE, REACT, V-Repair, NERD, AWAS, Work Bench,

Lotus Notes, Outlook, E-Center and RDM

EXPERIENCE: Axcent Networks (for AT&T Mobility)

July 2010 - Present

Integration Project Manager

Plano, Texas

. CPDO Project Manager reporting directly to ATTM upper

management on both national and regional projects

including:

- Initial site migrations for the west and

midwest regions

- PIU adjustments

- CRIS to CABS billing conversions

- EoMW migrations

- GIGE tracking and engineering.

. Designed DS1 and ENET circuits.

Verizon Inc.

Field Foreman November 2008

- May 2009

Burlington, New Jersey

. Supervised 18 installation and maintenance

technicians throughout southwest New Jersey for large

businesses and local customers. Measured on daily,

weekly, monthly, and yearly metrics for overtime

hours, productivity objectives in new installations,

maintenance, and plant test date job completions.

. Conducted monthly safety meetings and field

observations.

PAUL S. WHERRY

Dallas, TX 75254

972-***-****

acf1td@r.postjobfree.com

Supervisor - Remote Test Center &

Circuit Designer November 2007 - November 2008

Fort Wayne, Indiana

. Supervised 28 testers for both installation and

maintenance orders for the Verizon west region

footprint on a 24x7 basis.

. Responsible for monitoring employee inbound call

proficiency.

. 1st line escalation Manager.

. Team Lead for new ACD implementation.

. Designed DS0 and DS1 level circuits for midwest and

southwest regions.

Supervisor - NECA Team/DS3 & Projects Team November 2005

- November 2007

Irving, Texas

. Led a team tasked to quote, load, and adjust billing

routes.

. Company representative to NECA.

. Supervised all design projects.

. Designed DS3 and above circuits.

. Trained proper ergonomics to staff.

. Coordinated safety and emergency preparedness.

Supervisor -

BRPC/West Advocate November 2003 - November 2005

Irving, Texas

. Led a team tasked to:

-Resolve customer complaints

-Audit performance of field personnel

-Correct service issues

. Made weekly and monthly presentations to management

on performance metrics

Specialist - Circuit Design June 2002 -

November 2003

Irving, Texas

. Designed message trunks for Class 5 switches (DMS10

through DMS250, GTD-5, 5ESS).

Analyst - Circuit Design

September 1998 - June 2002

Irving, Texas

. Designed hi-cap (T1) circuits using TBS (Metasolv)

and AAIS network operating systems.

EDUCATION: North Texas Academy Graduate 1997



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