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Customer Service Representative

Location:
Houston, TX
Posted:
September 19, 2014

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Resume:

Megan Price

***** ** **** * 281-***-****

Sugar land TX, 77498 E acf1g3@r.postjobfree.com

Career Summary: Motivated customer service representative with over three years retail

experience in a fast-paced environment.

Core Qualifications:

• Floor set design and visual displays

• Training development

• Customer service

• Creative problem solver

• Strong organizational skills

• Listening skills

• Excellent communication skills

• Fast learner

• Courteous demeanor

• Energetic work attitude

Accomplishments:

• Customer Interface

* Greeted customers upon entrance and handled all cash and credit transactions.

* Assisted customers over the phone regarding store operations, product, promotions

and orders.

• Monetary Transaction

* Handled cash, check, credit and automatic debit card transactions with 100%

accuracy.

Professional Experience:

• Target, Missouri City, Texas March 2012 – Present

FlowTeam

• Answered questions regarding store and products, while maintaining knowledge

of current sales and store promotions.

• Recommended, selected and helped locate and obtain out-of-stock product based

on customer requests.

• Contributed to annual store sales. Assisted customers in person and via telephone.

• Maintained cleanliness and presentation of stock room and production floor..

• Stocked and rotated inventory regularly.

• Organized the store by returning all merchandise to its proper place.

• Folded and arranged garments in attractive displays.

• Replenished merchandise shelves with items from the stockroom.

• Target, Rosenberg, Texas July 2009 – February 2012

Cashier / Customer Service

• Worked as a team member performing cashier duties, product assistance and

cleaning while providing excellent customer service

• Assisted customers in person and via telephone.

• Trained new employees by providing knowledge of specific store tasks and

policies.

• Ensured superior customer experience by addressing customer concerns,

demonstrating empathy and resolving problems on the spot.

• Cross-trained and provided back-up for other customer service representatives

when needed.

• Managed wide variety of customer service and administrative tasks to resolve

customer issues quickly and efficiently.

• Resolved product/policy issues and shared benefits of new technology.

• Assisted customers with store and product complaints.

● Prosperity Bank, Sugarland, TX November 2014- Present

Bank Teller

● Handled customers transactions and providing great customer service

● handled deposits/withdrawls, loan payments, cashier checks, and processed/scanning

the daily work

● extensive cash handling

● opening and closing the branch

● knowledge of bank products and policies

● assisted customers with general banking needs

● commercial banking

Education:

• Lamar Consolidated High School, Richmond, Texas August 2004 – May 2008

General Education

• Trinity Valley Community College, Athens, Texas August 2008- May 2009

Pursued General Associates Degree

References:

Provided upon request



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