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Customer Service Sales Representative

Location:
Guelph, ON, Canada
Posted:
September 19, 2014

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Resume:

Jaclyn Renée Breg

** ***** **.

Guelph, ON

N*H *K9

acf1f5@r.postjobfree.com

519-***-****

Education

Bachelor of Commerce Degree

Hospitality and Tourism Management

University of Guelph (September 2009 – April 2013)

Languages

English

French (Intermediate)

Dutch (Intermediate)

Spanish (Basic)

Work Experience

Assistant Manager

London House Bed & Breakfast

March 2014 present

Providing customer service and maintaining guest relationships

Performing administrative tasks

Cooking and serving guest meals

Barista, Bartender, Server

Sapphire Café & Lounge

February 2014 present

Preparing specialty hot beverages

Ensuring customer service with friendly, timely and accurate order deliveries

Operating POS system and computerized order system

Writer, Office Assistant, Sales Representative

Keytours Excursions, Amsterdam

November 2013 – January 2013

Writing texts for tourism brochures and promotions

Translating and editing

Providing tourist information services/ selling travel products in multiple languages

Server

Cutten Fields Golf and Country Club, Guelph

May 2013 October 2013

Serving in private members’ lounge

Serving at banquets, weddings, receptions, meetings and business events

Running small private dinners/functions independently or with one assistant server

Demonstrating comprehensive wine and menu knowledge

Sales Assistant

Bag It – Leather Goods and Accessories, Guelph

October 2012 – July 2013

Opening and closing store, ensuring security of building and merchandise

Providing customer recommendations with detailed product knowledge

Designing shelving displays

Making sales; operating P.O.S. system

Attending trade shows and assisting in inventory selections

Server, Bartender

Shanty Bay Golf and Country Club, Shanty Bay

April 2010 – August 2010; April 2011 – August 2011

Ensuring customer service with friendly, timely and accurate order deliveries

Operating P.O.S. system; handling cash; inputting orders

Serving beverages in accordance with SmartServe training

Maintaining a clean kitchen and guest area in accordance with health inspection standards

Awards and Distinctions

University of Guelph Dean’s Honours List (Fall 2009 – Spring 2013)

Greater Toronto Hotel Association Scholarship (Spring, 2011)

University of Guelph College of Management and Economics Dean’s Scholarship (2009; 2010)

Frank Hersey Citizenship Award (Spring 2009)

Boushra Kirolos International Development Award (Spring 2009)

Lynn Slessor Track and Field Award (Spring 2007)

Eastview Secondary School Character Award for Optimism (Spring 2007)

Paper published in the University of Guelph Atrium, institutional digital repository:

Breg, J. (2013). Now and Forever: Growth, Impacts and Future Evolution of Wedding Tourism.

Presentations

Student Guest Speaker, World Tourism Day, University of Guelph (Fall 2012)

Volunteer Experience

Nursery Caregiver, Guelph Vineyard (Fall 2012)

Server, Taste is Real Field Dinner (September 2012)

Refreshment Preparer, Guelph Downtown 5k Run (September 2011)

Server, Barrie Out of the Cold Homeless Shelter (2005 – 2008)

Day Camp Counselor, Bethel Community Church (2005 – 2008)

References available on request.



Contact this candidate