Chenelle Dubuisson

** ****** ******

Norwalk, CT 06854

203-***-****

acf1f2@r.postjobfree.com

Education: Norwalk Community College, Certification

Paralegal Certificate

May 2015

Central Connecticut State University,

Bachelor of Science Degree

Major: Management, Concentration in Human Resources

May 2012

Experience:

November 2013- Mutual Security Credit Union, Norwalk, CT

Present Member Service Representative

. Provide superior customer service

. Assist members by providing information and answering

questions

. Cross-sell Credit Union's products and services

. Open new accounts

. Maintain contact with members after account opening

. Contact members by telephone regarding the service they

received

. Distribute information, brochures and disclosures

. Uphold confidentiality of members information

. Comply with BSA and SAR requirements

. Perform other duties as required for efficient

operation of branch

October 2011- Citibank, Greenwich, CT

November 201 3 Bank Teller

. Ensure customers receive superior customer service

. Manage customer expectations in handling transactions

. Process transactions; checks/cash deposits and withdrawal, foreign

currency

. Participate in contests (area, regional, company wide)

. Refer appropriate products to clients such as credit cards,

checking/savings accounts, as well as other credit products

. Support/ help the team achieve branch goals

. Achieve personal goals (survey, referral)

. Organize files, open and close the vault

. Uphold confidentiality of clients information

. Engage in formal and informal training to update knowledge and build

skills

August 2010 - Victoria's Secret, Farmington, CT

January 2011 Sales Associate

. Organize the floor

. Promote the V.S. credit card

. Assist customers in finding the best suited bra, perfume

and/or cosmetics

. Assist customers with measurements

July 2010 - George Washington Carver Camp Norwalk, CT

August 2010 Camp Counselor

. Ensure safety of up to 23 campers

. Coordinate recreational activities

. Assist in mentor sessions

. Follow camp objectives, rules, policies and guidelines

May 2010 - U.S Census Bureau Norwalk, CT

July 2010 Census Taker

. Review assignment areas to determine organization of

neighborhoods

. Locate households and conducted interviews.

. Follow guidelines and script provided

. Obtain up-to-date population information beneficial to

residents to determine the allocation of state funds to

communities

. Improve ability to plan for schools, better

transportation, and for many other purposes

Technical Skills:

. Microsoft Office (Excel, PowerPoint, Word)

. Outlook

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