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Customer Service Sales

Location:
Chino Hills, CA
Posted:
September 19, 2014

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Resume:

Sherry Siyu Ma

***** ********** ** .***** *****, CA 91709

626-***-**** acf1ei@r.postjobfree.com

Objective

• In search of opportunity to apply obtained knowledge from previous work experiences in order to

contribute to the growth and profitability of an organization.

Related Experience

The Institute for Public-Private Partnerships (IP3) – A Tetra Tech Company Arlington, VA

Marketing and Communications Intern March 2014 – June 2014

• Researched third party email groups that specialize in international lists for upcoming email campaigns.

• Formulated first draft of emails and social media posts, leading to an increase in target audience engagement.

• Developed and organized a series of data in continuing education and training awards.

• Created and drafted course brochures in addition to finalizing and editing numerous other materials.

Key Accomplishment:

• Gathered 70 new clients’ contacts specifically in government ministries across South Africa, Mozambique, Ghana,

Pakistan, Singapore, Malaysia, Indonesia, India, and Mongolia.

Guess Riverside, CA

Sales Associate November 2010 – January 2011

• Provided excellent customer service by introducing alternate styles of clothing that complimented the customers’

style.

• Recognized as top sales person in the store, sales results thrice above average employees.

• Lead a team of four and more in balancing, handling customer purchases, and organizing cash register.

Key Accomplishment:

• Increased $1,000 worth of sales on the first day.

Marshalls Chino Hills, CA

Sales Associate June 2009 – August 2009

• Offered innovative ideas to enhance the quality of shopping experience for customers.

• Supervised well-being of the store, creating required update reports in certain departments.

• Recommended and presented new arrival items to customers with goal of increasing sales profit.

Leadership Experience

Chino Hills Library Chino Hills, CA

Volunteer April 2009 – June 2009

• Coordinated special events for afterschool programs, including directed and implemented book fairs and

workshops.

• Lead and guided students throughout tutoring sessions with their schoolwork.

Education

UNIVERSITY OF CALIFORNIA RIVERSIDE Riverside, CA

B.A, Sociology/Administrative Studies, Concentration in Marketing. Dean’s Honors List Spring 2013.

• Academic Program: Washington Academic Internship Program, Washington, D.C, Spring 2014

• Foreign Study: Barcelona, Spain, Summer 2013

Skills & Interests

Computer: Google Analytics, PinPointe, Photoshop, HTML/CSS, iOS, WordPress, Adwords, and Microsoft Suite.

Language: Conversational Spanish and fluent speaker, reader and writer in Mandarin Chinese.

Interests: Traveling, music festivals, digital photography, art museums, fashion, fitness.



Contact this candidate