Wanda Milton

**** ****** *****

College Park, Ga 30349

404-***-****

acf1de@r.postjobfree.com

Skills: Typing 50wpm, Customer Service, Gate Agent, Data Entry,

Microsoft Office, Word, Excel, Outlook, Windows, Real Estate

Courses, Communication Skills

Education: Associate Degree, Applied Science

Experience:

Maristaff Staffing Agency, Morrow, GA 12/2013-

03/2014

Customer Service Representative

Taking inbound calls for Clayton County Water Authority

Making payment arrangements, Bill Explanation

Reporting Emergency Orders

Setting up new service, disconnecting, and transferring service

Georgia Power, McDonough, GA 02/2011-

08/2011

Customer Service Rep

Taking inbound calls in a high volume call center,

Making payment arrangements,

Setting up new accounts, disconnecting services,

Reporting power outages,

Explaining charges

Setting up new meters

Axiom Staffing Group, Atlanta, GA 06/2010-

02/2011

Customer Service

Taking inbound calls for Georgia Power customers,

Making payment arrangements

Bill explanation, Turn-ons, Troubleshooting

Provided information regarding agencies for assistance

Jamison Professional Services, East Point, GA

06/2008-09/2008

Financial Tech/VA Hospital

Responsible for Processing, printing and mailing medical claims

Resolving outstanding claims in a timely manner

Telephoning varies insurance companies to resolve account balances

Follow-ups

AGL Resources, Riverdale, GA 06/2006-

03/2007

Customer Service Rep

Handle large inbound call volumes professionally, and with superior

customer service skills

Consult with customers regarding billing procedures

Provide resolution to customer complaints

Help customers troubleshoot gas appliances and equipment

Submit emergency orders to dispatch

Contact this candidate