Angela Yvonne Day
Silver Spring, Maryland 20904
Email: acf1d5@r.postjobfree.com
Phone: 301-***-**** (Mobile)
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Accomplished, ambitious and dynamic executive administrative professional
with an exemplary record of achievement and demonstrated success in the
areas of executive administrative operations and customer service.
Extraordinary capacity to multitask, manage competing priorities with ease
while achieving organizational objectives. Respected team coordinator
with the innate ability to inspire confidence at all levels.
Core Competencies
o Ability to work independently to successfully meet deadlines for multiple
projects.
o Organize priorities and work to develop efficient working system.
o Excellent communication and writing skills.
o Excellent interpersonal skills.
o Ability to communicate with senior staff, peers and external customers.
o Provide calendar management using Microsoft Outlook.
o Computer literate with proficiency in Microsoft Word.
o Excellent customer service with provision to provide problem resolution
and conflict management.
o Responsible, reliable with ability to handle confidential information.
Professional Experience
Broughton Construction Company, LLC - Washington, DC
Jan 2013 - Present
Broughton Construction Company, LLC is a Construction Management Firm
specializing in Public Work, Higher Education, Commercial, and Tenant Fit-
Out.
Executive Assistant
. Provide high-level, comprehensive administrative support to the executive
staff in the day-to-day management of complex, dynamic, sensitive,
confidential and time-critical matters, electronic files and calendar
events.
. Perform project management tracking and follow-up with staff and clients
on outstanding actions, requests and project status.
. Created reporting and monitoring tool for tracking expenses, inventory,
supplies and mass mailings, providing recommendations on cost saving
improvement strategies.
Staffing Services - Washington, DC Aug
2009 - Jan 2013
Based in Washington, DC, Technical Staffing Specialists, Inc., is a full-
service employment agency specializing in high-quality staffing services
for a variety of areas.
Contractor
. Provided executive-level administrative support to Director, Manager
and their direct reports.
. Managed weekly attendance and annual vacation for staff in SharePoint.
. Collaborated with departmental managers to maintain organizational
chart, photos, phone directory, company's Process & Procedures and
shared documents in SharePoint.
. Facilitated and took minutes for live "Weekly Project Report - WebEx
Call".
. Coordinated travel arrangements and expense reports with accuracy and
timeliness.
. Managed executives calendar; scheduled and confirmed all meetings and
appointments; coordinated special off-sites projects for department in
MS Outlook.
. Provided support by coordinating all operations performance
evaluations, training and development, and community service work.
. Managed office supplies inventory and equipment maintenance.
. Provided executive-level administrative support to Vice President of
Engineering and his direct reports.
. Arrange detailed domestic and international travel on a daily basis.
. Managed executive calendar; scheduled and confirmed all meetings and
appointments.
. Managed department's capital purchases using purchase order numbers
and tracking system.
Contracting Temporary Assignments
Company Industry Title Date
JBS Government Administrative 2010
International Assistant
Emergent Pharmaceutical Executive 2010
BioSolutions Assistant
Stouffer Hotel Executive 2011
Mayflower Assistant
Goodwill of Corporate Administrative 2011
Bethesda Assistant
Kaiser Health Administrative 2012
Permanente Assistant
Snyder Cohn - Bethesda, Maryland Mar
2008 - Aug 2009
Snyder Cohn is a certified public accounting and bookkeeping firm located
in North Bethesda, Maryland.
Executive Assistant
. Enhanced executive's effectiveness by providing information management
support; representing the executive to others.
. Managed in-house and off-site training and development programs for
certified professional accountants; maintained employee training and
development files.
. Assisted with preparation of tax extensions for Partners of the
company.
. Managed data in Document Management system; tracked and maintained
information in the database software; maintained confidentiality of
client and company operation and information.
. Provided historical reference by developing and utilizing filing and
retrieval systems; recording meeting discussions.
. Managed travel schedules and reservations for executive management
staff.
. Prepared severances/loans and other distribution calculations for
review.
American Partners Bank - Rockville, Maryland
Nov 2006 - Jun 2007
American Partners Bank is a division of Waterfield Bank out of Bethesda,
MD. The APB offers wholesale mortgage banking products and services to
consumers through mortgage brokers in the Mid-Atlantic and Southeastern US.
Products include Conventional, FHA, VA and USDA through three operations
fulfillment centers across the east coast.
Executive Assistant
. Provided high level executive administrative support to the Chief
Operating Officer and Chief Financial Officer in the following areas:
o Served as liaison to customer relations providing practical
solutions and conflict resolutions.
o Managed executive's appointment schedule by planning and
scheduling meetings, conferences, teleconferences, and travel.
o Improved efficiencies and reduced departmental operating
expenses.
K. Hovnanian Homes - Landover, Maryland
Mar 2001 - Nov 2006
K. Hovnanian Homes is a nationally recognized homebuilder.
Executive Assistant
. Provided extensive executive administrative support to the Chief
Financial Officer and Vice President of Human Resources.
. Acted as right-arm to senior level executive; multi-task and
prioritize projects to closure.
. Conserves executive's time by reading, researching, and routing
correspondence; drafting letters and documents; collecting and
analyzing information; initiating telecommunications.
. Coordinated department projects with accuracy and urgency.
. Possess high level of organizational skills; worked under little to no
supervision.
K. Hovnanian Homes - Landover, Maryland
Mar 2001 - Nov 2006
Executive Assistant
. Managed executive's calendar and confirmed all appointments.
. Arranged travel schedules and reservations for executive management
staff.
. Maintained confidentiality of client and company operation and
information.
. Managed meeting room facilities and catering requirements for
meetings.
. Assisted in presentation development for staff meetings and audio
visual conferences.
Human Resources Assistant
. Assisted with reference checking and screening prospective employees.
. Coordinated assessment testing for possible new hires; associate
relations activities, special projects and annual events; charitable
and civic projects to closure.
. Communicated with current and potential clients on behalf of
principals.
. Managed and negotiated new office products with vendors (i.e.,
telephones, kitchen supplies, office products and furniture).
. Conducted company's performance evaluation by facilitating training
classes.
. Managed and processed company's timeshare properties.
. Composed company's quarterly newsletter.
. Managed and coordinated fund raising activities.
Education
Yorktown Business Institute, Greenbelt, Maryland - Certificate, Business
Administration
DuVal High School - Diploma
Computer Skills
MS Office, MS Word, MS Excel, MS PowerPoint, MS SharePoint, Document
Management