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Customer Service Medical

Location:
Sonoma, CA, 95476
Posted:
September 19, 2014

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Resume:

Rosalind Jeffries

San Francisco, CA ***** 415-***-**** acf1ag@r.postjobfree.com

OBJECTIVE

Seeking a position as a Medical Scheduler or Medical Office Administrator to apply my education and experience in the Healthcare

field.

Key Skills

ICD 9 CM Coding Procedures Records Organization & Management

CPT and HCPCS Coding Procedures Credit and Collections Procedures

Property Management Bookkeeping E Bill

Accounts Receivable Process DME Coding

Vendor Negotiations & Management Medical/ Medicare

Quick Book Platinum Appointment and Billing System

CPR and First Aid Certified Fusion RIS MX Software Program

Education

Heald College – San Francisco, CA

Associates Degree in Medical Office Administration 2012

Diploma in Medical Billing and Insurance Coding 2009

Professional Experience

MRI SCHEDULER, INSIGHT IMAGING, SAN FRANCISCO, CA 7/24/2014 TO 9/30/2014

1. Greet patients

2. Schedule appointments for MRI (Magnetic Resonance Imaging) appointments

3. Process new patient intakes in Fusison RIS MX

4. Confirm next day appointment schedule by phone and text message

5. Answer multi line phone, operate fax and copy machine

Chiropractic Assistant, Daly City Chiro, Daly City, CA 2014 to present

1 Greet patients

2. Schedule appointments for Chiropractic, Acupuncture and Massages

3. Process new patient intakes in Platinum System and Google Calendar

4. Verify new patient’s insurance

5. Process EOBs

6. Maintain and set up massages rooms

7. Confirm next day appointment schedule by phone and text message

8. Assist with billing and collections

9. Assist with ordering and stocking of office supplies

10. Answer multi line phone, operate fax and copy machine

customer SERVICE/SUSPEND CLERK, apria health care, south San FRancisco, CA 2011 2013

1. Verify patient’s insurance and process authorization request for Durable Medical Equipment orders for patient

2. Prepare and process Prescription requests and fax, mail or email to ordering physicians

3. Answered phone, scheduled patients for Respiratory Technicians

4. Greeted patients

5. Updated patient charts

CODING/CUSTOMER SERVICE CLERK, Royal Medical Supply, SAN FRANCISCO, CA 2010 2011

1. Process weekly orders and invoices for shipment of medical supplies

2. Verify Medical and Medicare pending requests for DME

3. Process and renew existing client’s prescriptions with their providers

4. Process TARs to Medical for DMW approval

5. Provide person to person and telephone customer service skills in resolving client issues



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