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Manager Customer Service

Location:
Tampa, FL
Posted:
September 21, 2014

Contact this candidate

Resume:

***** *******

Moss Dr.***

Orlando, FL

*****

Cell:

813-***-****

Email:

JohnnyW2001@aol.c

om

Johnny N. Walker

Summary Seasoned Business Professional with over 30+ years

Supervisory experience managing highly successful

businesses with an emphasis on implementing systems

for profitability by teaching, coaching and

training individuals with dignity and respect.

Experience 2014 - 2011 Success Management

Area Manager

Supervised 8 restaurants

Sales Volume $1.1 to $2 million each per year

Orlando, Ft. Pierce and Southern Georgia

2011- 2007 Continental Foods

Director of Operations

Supervised 32 units with 5 different Area Managers

& District Managers

Sales volume of $1.2 to $2 million each per year

Jacksonville, Daytona, Orlando and Tampa

2007-1984 Denny's Restaurants

Franchise Operations Manager

Supervised 32 units for 10 different Franchisees

Sales volumes from $1 to $3 million each per year

Southern FL, West FL, Southern GA, LA and Costa

Rica

Area Manager 10 units

District Manager 7 units

Managing Partner 3 units

District Leader, General Training Manager, General

Manager

Restaurant Manager, Manager-in-Training

1984-1980 City of Vero Beach

Supervisor Parks & Recreation, Recreation Leader

Education 1979-1975 Maryville College Maryville, TN

B.A., Education and Recreation

Key Skills Servsafe Effective Communication Diversity

Training, Sales Building Service that Sells

Negotiating to Yes Civil Treatment Inventory

Personal Management

Excellent customer service skills and relationship

management. Dedicated, Positive Attitude, People

Motivator, Hard Working, Disciplined, Respectful

and Self Motivator.

Memberships

National Restaurant Association

Awards District Sales Leader* Most Improved Profit* Least

Guest Complaints* Guest Satisfaction Improvement*

Most Improved Safety Average*

References Professional and Personal will be provided upon

request



Contact this candidate