Candace Woods

**** ******** **** ***., ******, Ga 30519

Telephone ~ 678-***-**** ~ Email ~ c acf152@r.postjobfree.com

“Highly motivated and goal oriented ~ challenging myself to exceeding expectations and personal goals ~ consistent effectiveness in working with people~ drive for knowledge of provided services”

Related Abilities

● Managerial experience

● Organizational Skills

● Computer Proficiency

● Relationship building ~ L istening skills and trust

● Multitasking and Results driven

● Works well independently and with a team ~

● Exceptional verbal and written communication skills

● Problem Solving results

Professional Strengths

● Accounts Receivables and Payables

● QuickBooks and MS Office Suites for Bookkeeping

● Order processing and Purchase Orders and Invoices

● Administrative Support

● Data Entry

● Excellent customer relationship values with a profound passion to advancing career

Work Experience

Managerial Positions/Administrative

Kohl’s D epartment Sales Floor Supervisor 10/2014 02/2016

Promoted twice due to excellent customer service and ability to function in different areas as needed

Supervised and lead department to develop improvement according to Kohl’s standards

Praised for exceptional results in soliciting credit card applications

Well rounded in numerous departments (customer service desk, cashier, sales floor knowledge, truck deliveries, ad sets, jewelry counter, cash register countdowns, etc.)

Volunteered with various charities on behalf of Kohl’s outside the establishment

Flexible in availability including overnight shifts as needed Ecofreeze Co. O ffice Manager/Bookkeeper 2005 2008

Answered all incoming calls and emails including customers and vendors

Used QuickBooks, MS Word, MS Excel and MS Access daily for account analysis

Created business letters for clients

Ran office without supervision/decision making on behalf of CEO

Accounts Receivables and Accounts Payables

Light collections and follow up and some outside sales with several new client accounts achieved

Preparation of daily bank deposits and delivery to bank Customer Service

Twisted Taco 2014 O live Garden 10/2011 07/2013 T aco Mac Bar & Grill 2008 2011

Good customer service involves treating the customers with a friendly attitude.

Excellent customer service means going above and beyond.

It entails having a thorough knowledge of the store’s inventory in order to help customers make the best decision.

Promoted to lead server at Taco Mac to head all training for new servers Simplefloors 04/2011 10/2011

Ultimate decision making in resolution to customer flooring issues, including possible warranty coverage

Ongoing research on hardwood floors for reasonable arbitration for customer satisfaction and company prosperity

Processed all refunds in a high volume office

Constant follow up and customer contact via emails and telephone

Exceptional to be imperturbable in high stress situations

Assisted in outside sales for new clients

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