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Customer Service Security

Location:
Kissimmee, FL
Salary:
10.
Posted:
September 21, 2014

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Resume:

Steven M. Madaus

**** *. ******* ***

Kissimmee, FL 34746

E-Mail - acf11w@r.postjobfree.com

Phone - 902-***-****

Objective

To obtain a full-time security position. Looking for a long term career

path in a company that offers opportunities to it's employees.

Educational History

Marshall Senior High, Diploma 1975 - Marshall, WI

Madison Area Technical College, 1977 - 1979 Police Science, courses

completed

Tri-State Security Licence 1976 - 1986

Meriter Hospital, EMT/DA, 1980 - 1999, Madison, WI

American Heart Association, Adult and Child CPR/AED certified, current

State of Wisconsin, Security License, 2006

State of Florida, Security Class D License, 09-11-2014

Employment History

Custodian, April 2014 - July 2014

Walt Disney World, Lake Buena Vista, FL

Duties: Secured the ongoing protection of guests, customer relations,

retail and monitored traffic flow of guests, provided guests with

information about park.

Lead LPO, September 2006 - March 2014

JBM Patrol and Protection, Madison, WI

Duties: Assisted the Secret Service with the protection and security of

President Bill Clinton and family, additionally provided security to Al

Gore, Jessi Jackson, Dali Lama and other high profile celebrities.

Monitored and trained new security hires. As Loss Prevention Officer (LPO)

at Menard's Lumber Yard, multiple locations, developed anti-theft

procedures for customers and employees.

Resolution Technician, June 2006 - September 2006

Premier Communications / DirecTV, Madison, WI

Duties: Installation of products and services, provided vast technical

support, additionally served as dispatcher for all field technicians.

Underground Utilities Locator, May 2005 - April 2006

Triple E Utilities, Madison, WI

Duties: Maintained blueprints of municipal records, located underground

utilities in highly sensitive areas, researched corporate equipment.

2

Steve M. Madaus

(continued)

Mail room Support Technician, June 2003 - June 2005

American Family Insurance, Madison, WI

Duties: Proper distribution of high volume incoming and outgoing mail,

ensured proper execution of the Mail room System.

Master Technician, July 1986 - June 2003

Charter Cable Services, Madison, WI

Duties: Proper installation of residential cable services, executed

maintenance and instalation of equipment and lines, serviced 12 communities

on a routine basis, surpassing company revenue goals. Achieved high

customer satisfaction rates.

Security Officer, July 1981 - July 1986

Hazleton Laboratories Research Facility, Madison, WI

Duties: Monitored and authorized all entrance and departures of vehicles,

employees and visitors. Ensured all security protocols and procedures where

met and executed appropriately.

Security Officer, March 1975 - September 1985

Tri-State Security, Monona, WI.

Duties: Mall Security, Industrial Security, Traffic Control for major

highway construction. Crowd control for major concert events such as;

Elvis, Ted Nuggent, Queen, Alice Cooper, KISS, Van Halen, Cheap Trick and

more. Resposibilities included drug confesgation and crowd control

Constable, Town of Medina, April 1978 - 1984

Elected position, Town of Madina

Duties: reelected to town Constable 3 terms in a row. Responsibilities

included keeping the peace and working along side the police force to make

this community safe. Assisted in arrests and public disturbances.

Hobbies

Member of Experimental Aircraft Association (EAA) for 32 years

Flying Ultralights

Photography

Volunteering with adolescents

Collecting Disney memorabalia



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