Rahul Srivastava

Tel: 987-***-****, 033-******** ® E Mail: acf0yx@r.postjobfree.com

Seeking assignments in Operations Management/ CRM / Business Development with a frontline organisation

preferably in Marketing/ Banking / Finance / Advertising / Analysis

SYNOPSIS

1An incisive professional with nearly 2 years 4 months of experience in the areas of Marketing, Merchandising, E

Commerce, Operations Management, Business Development and Client Relationship Management.

2Is presently associated with Durakart Marketing Pvt. Ltd, Kolkata as Merchandising and Operations Manager.

2Deft at sharing the company’s vision with the employees and marketing functions.

3Demonstrated abilities in coordinating with internal / external departments for smooth operations.

4Possess excellent Communication, Relationship Management & Team Building Skills with dexterity in mentoring and

managing sales and marketing teams.

KEY RESULT AREAS

Merchandising

1 Managing the brands and taking care of Clientele Account.

2 Managing the inventory.

3 Making the products and services available to the desired resource for the completion of the task.

4 Being the point of contact of the Clients.

5 Managing and Expanding the Clientele.

6 Marketing the Brands involvement from the planning and execution stage.

Operations Management

7 Managing the branch operations, providing complete range of marketing services for smooth & complaint free branch

functioning.

8 Handling the process of visual advertising & brand management of the department.

9 Taking Care of the day to day operations

Business Development

10 Identifying prospective business, establishing strategic partnership and alliances, generating business from the existing

accounts and achieving profitability and increased sales growth.

11 Exploring potential business avenues to penetrate new accounts and expand existing clientele; supporting the product

team in customizing micro finance, products to meet specific needs of clients.

Client Relationship Management

12 Mapping client’s requirements to meet the specific needs for the customers.

13 Building and maintaining healthy business relations with major clients, ensuring customer satisfaction by achieving

delivery & service quality norms.

14 Providing first line customer support by answering queries & resolving their issues; ensuring minimum Turn Around

Time.

ORGANISATIONAL EXPERIENCE

Dec’13 till present Durakart Marketing Pvt. Ltd Merchandising and Operations Manager

Kolkata

Role:

1 Growing Clientele, Acquiring new clients.

2 Managing the Clientele and Brands, taking care of the Clients Account.

3 Being the Point of Contact for the Brands.

4 Marketing the brands with active participation from Planning to Execution stages.

5 Inventory management.

5 Taking care of the day to day operations of the organisation.

Accolades:

1 Successfully work with Pan India clients.

2 Acknowledged for attaining the set targets of the assigned Business Area.

3 Acknowledged for the efficient work in Marketing and Merchandising Functions.

4 Have successfully managed exhibition for a brand of the company and its products with appreciations from the

management for the task performed.

Feb’13 to Aug 2013 Brainware Group of Institutions. Group Leader Student Relations

Kolkata

Role:

1Managing an array of operations including Marketing, Branding & Visual Advertising of the department named BRAINZ.

2Meeting the weekly, Monthly Quarterly and yearly targets.

3Managing the teams of the Regional offices.

Accolades:

1 Acknowledged for attaining the set targets of the assigned Business Area.

2 Acknowledged for the efficient work in Marketing and Advertising Functions.

Jan’11 – Nov’ 2011 Revolution H.R Consultants, Kolkata Business Development Executive

Role:

1Handling the Business tie ups

2Cold Calling

3Client Handling

4Relationship Management

Accolades:

1 Successfully work with Kolkata based clients

Oct’10 Jan’11 TLC Relationship Management Pvt.Ltd, Kolkata Associate Intern

Role:

1 Handling the process of Kenilworth Group of Hotels

2 Sales Function

Accolades:

1 Successfully worked for Kenilworth Group of Hotels.

ACADEMIA

Bachelor of Commerce with Honours in Marketing from Calcutta University in 2012.

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12 from Frank Anthony Public School in 2009.

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10 from Frank Anthony Public School in 2007.

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PERSONAL DETAILS

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Date of Birth : 20 July 1989

Address : 1B/23, Kustia Road, Kolkata – 700039 (Picnic Garden)

Marital Status : Single

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