Sabrina Bullock

Terre Haute, IN

acf0xw@r.postjobfree.com - 812-***-****

WORK EXPERIENCE

Team Lead

Alorica - Terre Haute, IN - March 2012 to Present

Responsibilities

I have up to 13 agents on a team to push superb customer service. I drive the agents to provide excellent

customer service and sales and maintain a goal of 42% customer satisfaction.

Accomplishments

Since being with Alorica I have worked as an agent with an average of 80% customer satisfaction surveys,

became a Leadership Intern, and then worked up to Team Lead where I continue to help agents met all

company goals.

Skills Used

I have shown leadership skills by making sure all agents on the team meet company goals.

Shift Manager

Pizza Hut - Terre Haute, IN - June 2000 to July 2012

Responsibilities

While at Pizza Hut I would manage up to 20 employees at a time, customer service, deposits, open and close

the store.

Accomplishments

I was able to start as a hostess and work up to becoming a shift manager.

Skills Used

I was able to help make sure the employees were scheduled properly, manage large amounts of money, and

help pass all health code inspections.

EDUCATION

Washington High School - Terre Haute, IN

1999 to 2002

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