Joel Rodriguez Marrero

*** ****** ***

Albany, NY 12205

Home: 718-***-****

Cell315-***-****

acf0wp@r.postjobfree.com

PROFESSIONAL OVERVIEW

Motivated professional with over 10 years of experience in sales & in all aspects of residential building management. Experience managing facilities operations across multiple locations. Demonstrated ability to delivery high quality service, in a dynamic, high-paced environment. Experience in working through crisis situations. Strong communication skills. Sales management, sales analysis, budget control, account management, Training teaching, product knowledge, effective leadership & organizational skills.

11/12 -Present 20/20 COMPANIES

Albany New York - District Manager

Brooklyn New York – Account Executive

District Manager of Albany – responsible of managing sales staff on daily sales of multiple marketing camapigns & Fortune 500 companies

(Verizon, Virgin mobile, Sprint, T_Mobile, Univision)

Sales Training, market events set up's in the upstate region

Verizon Fios increase sales volume in a struggling market hitting weekly, monthly sales goals. reporting sales volumes, managing events of latest fiber optic technology of Verizon Fios

Six months Account Executive manage territory setting up new accounts daily with Verizon Fios

Sales success increase to a promotion in six months - (District manager of Albany)

4/2010-11/2012 TIME WARNER CABLE

College point, Queens New York / New York NY

Account Executive / Outbound Sale Rep

One year of call center experience upgrading customers, retention offers, cold calls, outbound sales calls Monthly success rate increased consecutively of sales in Time Warner Cable home entertainment

Two years account executive managing high end luxury high rise accounts in the New York area of Wall st (lobby events, events team set up & demos)

08/2006 – 5/2009 Edmar Cleaning Corp.

Woodside, Queens New York

Equipment Specialist / Account Manager

Janitorial sales, green cleaning, cleaning equipment through out the Tri-State (NY, CT, NJ, PA)

Training customers on daily maintenance for there operations seek analysis for accounts

(Home Depot, Loews, V.A. Hospitals, Board of Education, All Major & Private Airports)

(Residential, commercial, warehouses, hospitals, schools, malls, etc)

Cleaning contractors (A.B.M., C.B.S., One Source, Harvard, P.B.M.,)

02/2005 – 07/2006 Jad Corp. of America

College Point, Queens New York

Asst. Warehouse Manager/Customer service

Daily operations in shipping & receiving in a high volume of maintenance supplies.

Over seeing warehouse staff, operating forklift & power jacks

Operating commercial trucks, vans & commercial freight

Jalite – emergency light compliance law

Customer service for New York City Housing Authority Schedule deliveries daily & weekly of garbage bags through out all five boroughs routing scheduled deliveries.

01/1994 – 12/2004 Related Management

New York, NY

Concierge/Doorman/Handyman

5 years experience of customer service in a luxury full service building.

Interact with residents, utilizing strong written and verbal communication skills.

Worked through two crisis situations, assisting residents and staff through emergency.

Evacuation, crowd control, supervision of post-event clean up crews

(9/11 World Trade Center, 8/14-8/25 New York City Black Out)

Responsible for facilitating package deliveries, vendor and resident service requests.

Ensure resident safe, authorized guests, & Maintained daily log book and managed building keys.

5 years experience handyman building maintenance

(Plumbing, painting, carpentry, floor Waxing, carpet cleaning, electrical work, Air-Conditioning systems maintenance, major Construction and remodeling)

Maintained appearance of all common areas

(Lobby, gym, elevators, roof deck, party Room, stairwells, corral, perimeter of building, laundry room, office, compactor rooms & shoots)

Performed & maintain work orders for resident’s apartment of 24 floors / 309 units

Check maintain boiler & building systems

Managed staff on daily operations delicate staff when building manager was away or on vacation.

10/2003– 5/2004 Ecko Unlimited

New York, NY

Facilities Manager

Responsible for identifying and coordinating major facilities improvement and repair Efforts across 7 corporate locations, supporting 400 employees, for a rapid growth Company.

Developed vendor relationships and supervised vendor service delivery, resulting in Cost savings and increase in quality. Includes budget &invoice reconciliation responsibilities.

Managed materials inventory.

Prioritized, scheduled and ensured the delivery of all facilities job requests, including

Repair/maintenance, new construction

Managed staff and cleaning crews.

On-call for 24-hour emergency

SKILLS, TRAINING, CERTIFICATION, EDUCATION

Strong Computer Skills (PC/Mac Platform, Microsoft Office Suite, Music Production Tools)

Bilingual (Fluent English-Spanish)

32BJ SEIU Member

Painting, Electrical, Plumbing, Carpentry, Maintenance and Cleaning Equipment

Supervision & staff management

Boiler Certification P-99 Low Pressure Oil Boiler

Eco-lab Stone Restoration certification

Nilfisk Advance Equipment certification

U.S. Green Building Council Member

High School Diploma

Hostos Community college (rel-estate business management courses)

Time Warner Cable - sales, customer service, product certification)

Verizon Fios -sales, management, customer service, product certification

T-Moblie, Sprint, Virgin Mobile, Uni-vision, - product certification

References Available

Contact this candidate