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Customer Service Manager

Location:
Milton, WA
Posted:
September 18, 2014

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Resume:

ERIC DIETRICH ****-B ** AVE E

ND

FIFE, WA ****4

786-***-****

acf0wf@r.postjobfree.com

SUMMARY

I AM SEEKING A POSITION WITH COMCAST, WHERE I CAN UTILIZE MY SKILLS AND EXPERIENCE TO ADVANCE MY

CAREER.

PROFESSIONAL EXPERIENCE

02/2014-CURRENT MEMBER RELATIONSHIP SPECIALIST, WOODSTONE CU, FEDERAL WAY, WA

● EDUCATED AND HELPED MEMBERS SELECT APPROPRIATE ACCOUNT AND LOAN TYPES FOR THEIR

FINANCIAL NEEDS.

● RECOGNIZED FOR EXCEPTIONAL MONTHLY LOAN APPLICATION AMOUNTS, LOAN CONVERSION

RATE AND FUNDED LOANS VALUE.

12/2013-02/2014 32-HOUR TELLER, WOODSTONE CU, FEDERAL WAY, WA

● LED INSTITUTION IN REFERRALS FOR NEW LOANS AND GENERATED LARGEST INCREASE IN NEW

ACCOUNTS, CONVERSIONS AND INVESTMENTS.

● BUILT LASTING RELATIONSHIPS WITH INDIVIDUALS RESULTING IN GROWTH OF THE CREDIT

UNIONS MEMBERSHIP.

02/2012-02/2013 ROUTE MANAGER, ORKIN PEST CONTROL, WEST COLUMBIA, SC

● RECOMMENDED PRODUCTS AND SERVICES TO CUSTOMERS APPROPRIATE TO THE SITUATION AND

NEED OF THE INDIVIDUALS.

● RECOGNIZED FOR EXCELLENT CUSTOMER SERVICE, ON-TIME RELIABILITY AND DEVELOPING

CONSISTENT GROWTH OF PORTFOLIO.

08/2009-12/2011 CASHIER, COLUMBIA INTERNATIONAL UNIVERSITY, COLUMBIA, SC

● PERFORMED TRANSACTIONS MAINTAINING DRAWER INTEGRITY.

● CREATED AND DISPLAYED NEW PRODUCTS INCREASING SALES.

EDUCATION

TEAM TREEHOUSE - FRONT END WEB DEVELOPMENT

UNIVERSAL CLASS - CALL CENTER CUSTOMER SERVICE, HELP DESK OPERATIONS & INTRO TO PC

REPAIR

COLUMBIA INTERNATIONAL UNIVERSITY, COLUMBIA, SC – DOUBLE MAJOR, BACHELORS OF SCIENCE

SKILLS

EXPERIENCE WITH SYMITAR, OFAC, PEGAREACH, MICROSOFT OFFICE, & VARIOUS INTERNET

BROWSERS

10-KEY (+14,000KPH) & ALPHA-NUMERIC (60WPM)

ABILITY TO PRIORITIZE WORKLOAD AND EXECUTE ASSIGNMENTS EFFICIENTLY

QUICK LEARNER ABLE TO WORK INDEPENDENTLY OR IN GROUPS EFFECTIVELY.



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