Farhan Baig

*** *********

Lane Horatio, AR *****

870-***-****

OBJECTIVE

To obtain a long term position where my leadership, strategic planning,

computer knowledge, marketing and business development skills will be

fully utilized while allowing me to gain experience, mature, and expand

within the company.

EDUCATION Southern Arkansas University, Magnolia, AR ( Jan 04 – May 07 )

Bachelor of Business Administration, Graduate of May, 2007

Major: Business Administration with Marketing emphasis

GPA: 3.03

EXPERIENCE

Store Manager, Russell Cellular ( January 2014– July 2014)

• Facilitate retail sales of cellular phones and wireless services to

the general public while demonstrating outstanding customer

service.

• Create additional sales opportunities through creative marketing

campaigns and community involvement.

• Develop continuous and up-to-date knowledge of Russell Cellular

and wireless products and services; demonstrate equipment

capabilities.

• Handle daily store operations such as opening/closing, inventory

control, cash management, and various office/administrative

duties.

• Develop and monitor action plans for the accomplishment of

daily/month sales goals.

Customer Service Representative, Sykes Alpine Access, Work

From Home ( November 2013 – January 2014 )

• Provide information to customers regarding their orders.

• Place orders for customers through phones.

• Provide shipping and tracking information to customers

• Escalate orders to different departments depending on what the

situation is.

Retail Sales Representative, Verizon Wireless, Hope, AR ( March

2012 – May 2013 )

• Drive sales in the retail store and exceed quotas to get the most

commission.

• Make outbound calls to customers to sell different products over

the phone.

• Market Verizon Wireless products to customers and surrounding

areas.

• Introduce and sell business products to our small business

customers.

Personal Banker, Wells Fargo Bank, Texarkana, AR ( June 2011 –

January 2012 )

• Provide customers with the best products and services to help

them succeed financially.

• Build long term relationships with customers and businesses.

• Work as a team to achieve branch goals and provide excellent

feedback to all customers and team members.

• Market in surrounding areas and setup appointments to fulfill new

accounts.

• Use variety of computer programs to operate daily tasks.

Assistant Manager, Enterprise Rent-A-Car, Tyler, TX ( Aug 2010 –

June 2011 )

• Coached and developed employees to be an asset for the

company.

• Used independent judgment and decision-making skills to

perform a variety of duties and solve problems.

• Provided a great level of customer service, customer flow, and as

well as training by example.

• Presented feedback regarding employee performance and meet

with personnel to monitor sales goals and overall performance.

• Develop and actively participate in branch sales and marketing

efforts to increase and improve business.

• Motivate employees to increase branch sales by understanding,

communicating, and using the sales process to promote and sell

optional protection products, vehicle features and benefits.

• Manage branch account receivables, including negotiating

payment plans, collecting difficult accounts receivables, preparing

write-offs for uncollectible accounts, and recommending accounts

for referral to collection

Management Trainee, Enterprise Rent-A-Car, Texarkana, TX ( Jan

09 – Aug 10 )

• Provided great customer service and helped customers find the

best car for their needs.

• Worked as a team for exceptional communication between

employees and customers.

• Qualified customers prior to renting vehicles by evaluating their

personal information such as their bills and insurance policies.

• Gained hands-on experience from every aspect of the business

such as finance, marketing, sales, and operations.

• Built relationships with corporate customers, insurance agents

and adjusters, dealerships and auto body shops.

• Sold optional products to customers to completely satisfy their

personal needs.

Marketing Representative, La Crosse Hotel, Texarkana, AR ( Sep

07 – Dec 08 )

• Marketed the hotel through websites such as Expedia, Orbitz,

Travelocity, Hotwire, Priceline, and Hotel Planner.

• Designed brochures, signs, business cards, menus, and logos.

• Sold rooms, suites, and conference rooms to companies and

individuals.

• Managed revenue by creating and loading various types of rates

seasonally and to increase profitability of the hotel.

Client Manager, Orr Inc., Texarkana, TX ( Jul 07 – Sep 07 )

• Assisted customers in finding the best vehicle for their needs.

• Evaluated customers’ personal information, such as their credit

scores, for pre-approval before purchasing a vehicle.

• Presented customers with two or more choices on how to finance

their chosen vehicle.

Resident Assistant, Southern Arkansas University, Magnolia, AR (

Aug 05 – May 06 )

Managed and provided a better atmosphere for students in dorms under

strict supervision.

Held students accountable to understand the code and conduct of the

university.

Created special monthly programs and involved students into

extracurricular activities.

Conducted weekly meetings with students in the dorm

Member of Students in Free Enterprise (SIFE), Southern Arkansas

University, Magnolia, AR ( Jan 04 – May 07 )

Organized, marketed and managed projects for SIFE.

Presented projects such as International Expo in the university for

University Challenge 2007.

Invited students to become members of the SIFE team from 2004 – 2007

SKILLS

• Excellent computer skills consisting of 15 years of experience.

• Proficient at Microsoft Office Programs such as Word, Excel,

PowerPoint, Access.

• Great knowledge of different operating systems such as XP,

Windows Vista, Windows 7, Windows 8.

• Knowledge of LAN and Wi-Fi.

• Understanding of hardware and software plus troubleshooting

computer problems and peripherals.

Contact this candidate