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Customer Service Sales Representative

Location:
Stone Mountain, GA
Salary:
25000 - 35000
Posted:
September 18, 2014

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Resume:

Marvin Lockhart

**** ******* *****

Stone Mountain, Ga. 30088

678-***-****

acf0o7@r.postjobfree.com

Experience:

Have over 10 years of Inside/Outside Sales, Supervisor/Customer Service, Account Executive, In a corporate and call center enviornment. With over 6 years as a Computer and Print Operator. With over 6 years as a Computer and Print Operator, working on IBM Software, Using MVS,VSE,Power,ICCF,OS,OS2, With Certification in this Software. Haedware: Xerox, Seimans 2200, 2300 Printer Series and IBM Mainframe 3300 and 4300 Series for Operations, using reel to reel and cartridge drives. Certification for Microsoft Software Windows, Outlook, Word Perfect. With over 10 years in Security Industry with State Security Officier Certification.

Skills:

Computers,Commincation,Organization,Typing,Writing,Articulate, Call Center, People Person and People Management.

Work Experience:

Etcon Temp Agency(Toyota Ctang) Jefferson,GA 3/2013-3/2014

Logistics Coordintor

Coordinating Parts and Materials and staging them for assembly

Lifting up to 85lbs and standing for up to 12hrs per shift

Maintaining a steady and timely pace, while maintaining an accuraterate for production.

Train new employees on procedures and duties.

Contemperary Services Corporation Atlanta, GA 7/2002-10/2011

Event Staff Representative

Supervising up to 15 people, while managing their time.

Training new employees and assigning work locations.

Providing professional person to person customer service.

Strong knowledge of company procedures and policies.

Aerotek(Bank of America) Kennesaw, GA 9/2007-1/2008

Customer Marketing Specialist

Having strong communication skills and product knowledge.

Upselling new marketing programs for existing clients.

Troubleshooting customers inquiries.

Activating and cancelling new accounts.

Inbound and Outbound call center enviornment.

Exam Services Norcross, GA 3/2006-9/2007

Inbound Sales Representative

Working in an inbound call center enviornment.

Selling study material for the U.S. Postal Exam.

Troobleshooting customer inquiries and closing warm leads from inbound calls while providing professional customer service.

Sheraton Colony Square Hotel Atlanta, GA 8/2000-3/2006

Lead Loss Prevention Agent

Making decisions for client complaints as Manager on Duty,

Maintianing a safe and secure enviornment for guest and clients.

Monitoring all CCTV and fire alarm systems.

Patroling of Hotel, complete daily report and incident report.

Train new Agents on procedures and duties.

Pre-Paid Legal Services ADA, OK 5/1998-7/2000

Independent Sales Reprsentative

Sold discounted legal services to individuals and businesses as

provided by a network of Attorneys.

Recruited potential Associates through seminars and personal

appointment.

Closing Sales and Training new Associates.

New Jersey Law Journel Newark, NJ 9/1997-5/1998

Book Sales Representative

Sold law books and newspaper subscriptions via telephone,

seminars and convetions.

Acquired prospective clients through cold calling and research.

Create and organize marketing materials for mailing and seminars

and coventions.

Close the sale from initial point of contact and from follow up.

Hershey ImportS Company Rahway, NJ 7/1995-9/1997

Account Executive Representative

Managed an account base, while renewing old accounts and upselling previous acounts.

Generating new accounts threw mail outs,cold calling, seminars

conventions and research.

Creating marketing strategies and materials, by daily, weekly and monthly analysis of market activity on pricing and buying strategies.

Writting proposals and implenting contract aggreements.

Praparing invoices for billing.

Maintaining excellent Customer Service with Clients.

US Securities New York, NY 12/1994-7/1995

Stockbroker Trainee

Cold calling 100-200 prospective clients per day to generate

potential leads for license broker, while pursuing brokers license.

Education

Hampton University Hampton, VA 6/1980-5/1982

Business Mangement Degree AA

Marketing and Sales



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