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Customer Service Administrative Assistant

Location:
United States
Posted:
September 18, 2014

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Resume:

Tanya L. Boshears

**** ** ****

TROUP, TEXAS ****9

acf0n9@r.postjobfree.com

903-***-****

Objective:

To work for an established company, one who can utilize my experience and

knowledge.

Summary of Qualifications:

Skillful and dedicated Administrative Assistant with extensive experience

in the coordination, planning, and support of daily operational and

administrative functions.

* Demonstrated capacity to provide comprehensive support for executive-

level staff including scheduling meetings, coordinating travel, and

effectively managing all essential tasks.

* Proven track record of accurately completing research, reporting,

information management, marketing, and business-development efforts

within budget requirements.

* High organization skills to maximize production as well as maintain a

smooth operating flow.

* Adept at developing and maintaining detailed administrative and

procedural processes that reduce redundancy, improve accuracy and

efficiency, and achieve organizational objectives.

* Highly focused and results-oriented in supporting complex, deadline-

driven operations; able to identify goals and priorities and resolve

issues in initial stages.

* Proficient in Microsoft Office System, Microsoft Word, QuickBooks,

Microsoft Windows operating system, Internet Explorer, RamQuest,

PowerPoint, and Excel.

* Type, copy, fax, data entry, 10-key, multi-phone systems, organize

information.

Professional Experience

R2 Energy Services

Tyler, TX.

Document Analyst August 2012-

Present

Document review of legal deeds to determine ownership and build

database for inter-company use.

Verifying mineral, coal, and land ownership in property to update operating

software in executive-level companies to ensure rights of ownership for

proper funds distribution. Fast pace turnaround for data entry to ensure

clients timelines were met. Excellent Customer support of

buyers/sellers/agents to maintain existing clientele and ensure repeat

business.

Continued...

Flowers Land & Title

Tyler, TX.

Administrative Assistant 2004-

Present

Provide high-level administrative support to promote quality

workmanship to recruit and maintain existing clientele.

Perform a variety of functions, addressing inquiries of current and

potential buyers/sellers/agents, communicating with satellite offices

regarding title issues, data entry, computer support to key office

personnel and maintaining database of records. Collaborate with office

manager to oversee distribution of policy procedures effectiveness of

strategies used to reduce potential error in processing orders. Develop

spreadsheets to organize information for company meetings. Prepare meeting

agendas and carefully monitor data processing.

Whitehouse Veterinarian Hospital

Whitehouse, TX

Assistant/Receptionist/Technician

2001-2004

Served in a multi-functional, fast paced environment providing support

to two Veterinarians.

Directed all administrative and front office functions. Provided excellent

customer service, maintained accounts receivable, accounts payable,

reconciliation, time expense sheets, and scheduled all appointments,

employee meetings and doctors' itinerary for home visits. Prepared and

monitored facility compliance and inspections. Managed invoicing and

billing processes. Assisted in medical procedures for a wide variety of

small animals.

Troup ISD

Troup, TX

Bus Driver 1999-2001

Provided punctual transportation for school age children.

Operated a school bus in transporting school age children to and from

school in a safe and timely manner. Maintaining bus logs and maintenance

request forms. Attend all safety and staff meetings to discuss changes,

procedures, and license monitoring.

Regions Bank

Gresham, TX

Teller 1997-1999

Directed day-to-day office operations, providing excellent customer

service at the highest level, efficiency of managing high volumes of

cash/checks.

Managed customer accounts, deposits, check cashing, transferring money,

customer service, oversaw window operations. Prepared reports and credit

card/bank reconciliation, Monitored all hardware and software, performed

application upgrades.



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