JANEL BRANCH

**** ****** **** ***** **

Lilburn GA 30047

336-***-****

EMAIL@acf0lh@r.postjobfree.com

Objective: Seeking a position that will allow me to utilize my past work experience.

Summary of Qualifications:

• Excellent human relations skills

• Strong negotiation skills & effective multi-tasking

• Possess strong analytical and problem solving skills with the ability to make the

appropriate decisions

• Proficiency with MS Word and MS Outlook

• Excellent written and verbal communication skills

• Over 10 years of Customer Service

• Five years of Assistant Management Experience

• CPR, AED, and Basic First Aid Certified

Work Experience:

Capitol Pavilion CCC 2012 North Fourth Street,

Harrisburg Pa 17102

Program Monitor 04/16/2012-

04/1/2014

Assist and Support Counselors with Resident Program Plans.

Responsible for overseeing the activities of inmates for correctional behavior.

Ensure that all activities are performed while adhering to instructions issued by the

court and jail/prison authorities.

Provide guidelines and expectations of what is expected of participants in the

admission process for all adult halfway house/residential care program residents

to ensure that they feel welcome, appreciated, and understood and are successful.

Initiates corrective action with residents who are not following guidelines and

procedures that have been set in place.

Monitor the custody, security of residents

Enforce the rules of the facility.

Performs Breathalyzer Tests and collects UAs from residents to ensure they are

adhering to the guidelines.

Walmart 6535 Grayon Road, Harrisburg

PA 17102

Department Manager 03/2005-

6/2012

Inventory control by ensuring sales floor associates monitor their areas on a daily

basis during their shift.

Reduced fraud and theft by spending time on the floor.

Resolved escalated issues by customers by being tentative and following through with

guidelines.

Ordered, scanned and restocked daily inventory based on store needs.

Cashier and provided excellent customer service and training to new hires.

Maintained over 800 scans per hour.

Comfort Bilt Windows & Doors 125-A Quality Drive

Mocksville NC Trainer

08/2002-3/2005

Trained new employees and organized and administered orientation

Assembled Window and Doors

REFERENCES & EDUCATION AVAILABLE

Contact this candidate