Ryan R. Phillips

***** ********** **** **. *** acf0kb@r.postjobfree.com

Houston, TX 77042 832-***-****

HR OPERATIONS ● TALENT MANAGEMENT ● RECRUITING ● LEADERSHIP DEVELOPMENT ● EMPLOYEE RELATIONS

Cultivated Human Resource manager with over eight years’ experience in recruiting, developing and managing key

talent, while maximizing productivity from workforce investments and dramatically increasing strategic and sustainable

competitive advantage. Competent in performance measurements and improvement services, hiring and training

expertise, leadership, learning and establishing HR best practices, and strategic consulting. Adept with influencing the

strategic planning process to ensure alignment with the goals and values of the organization; while managing the process

to ensure superior outcomes.

PROFESSIONAL EXPERIENCE

Client Talent Manager December 2012 – Present

Atterro Human Capital Group On-Site at PCS-CTS Houston, TX

Manufacturing and Industrial On-Site employee management for over 1,300+ contractual workers

Actively recruit for upwards of 50 + positions at one time; hiring over 60 contract employees per month

Successfully lead strategic initiative which transitioned the on-site client from a payroll services relationship to a full cycle

Human Capital & recruiting partnership

Work directly with local colleges for recruiting efforts resulting in 20-25 new hires per month

Sustain a placement ration of 45-50% monthly

99% payroll accuracy adhering to organization regulations

95% employee benefit election

Strategically lowered turnover from 140% to 67% within one year

I lead a full investigation with four contract employees in relations to workplace discrimination and was able to successfully

mediate the situation, provide the workers with job positions with competitive pay as well as satisfy the client needs as well

as accommodating our internal staff which resulted in eliminating mitigation

Created and implemented complete new hire on-boarding manual

Mentor and counsel 10-12 employees weekly to develop skill sets, build relationships and talent

Conduct Employee/Labor Relations investigations and provide recommendations for resolution for employee concerns

such as harassment, work place confrontations, sick time, leave of absence, scheduling conflicts, performance issues, and

client disciplinary actions

HR Manager May 2010 – December 2012

Cantex Continuing Care Network The Colonnades at Reflection Bay Houston, TX

Develop passive candidates through networking, cold calling, complex Internet searches, name generation and Internet

mining. Source active candidates from on-line databases, contact lists, internal databases, job boards, social media

outlets, and referrals

Interview and assess candidates’ qualifications and technical abilities through behavioral interviewing, background and

reference checks, and skill evaluations

Examined, established core curriculum for, and conducted HR department In-Service trainings covering current

federal/state employment laws, payroll and insurance regulations, FSLA/ADA policies, and background-check procedures.

Coached and developed the management team on communication skills, employee retention and development as well as

disciplinary plans

Maintained organization staff by establishing a recruiting and interviewing program; counseled managers on candidate

selection; conducted and analyzed exit interviews

Wrote directives advising department managers of Company policy regarding equal employment opportunities,

compensation, and employee benefits

Organized and administered on-boarding and new hire orientations

Conducted continuing education classes per State regulations for employees and tracked for year-end audits

Facilitated a Legal Compliance/File Audit Review: Reviewing practices, procedures and documents relating to all federal

and state human resource laws.

Administered employee benefits programs and informed employees of benefits by studying and assessing benefit needs

and trends; recommended benefit programs to management; directed the process of benefit claims; obtained and

evaluated benefit contract bids; awarded benefit contracts; designed and conducted meetings on benefit program

HR Advisor September 2008 – May 2010

DeVry University Houston, TX

Provided recruitment functions: Sourced candidates, pre-screens, manager interview coordination on a national scale,

conducted reference and background checks, coordinated pre-employment testing, drafted job offer letters and

withdrawals, and conducted new hire orientation

Processed terminations, unemployment claims, disability claims, and worker’s compensation

Administered FMLA, FLSA, ADA, and EEOC policies and programs

Completed new hire HR paperwork (I-9, W-4, Background authorization, employee handbook, medical insurance, life

insurance, dental and vision)

Assisted with the rollout, ongoing buy in and training of company initiatives, such as performance management, recruiting,

benefits, HR policies and procedures

Director of Career Services July 2006 – September 2008

Court Reporting Institute of Houston Houston, TX

Managed a four person staff and maintained department compliance with government and accreditation regulations

Maintain 80% student placement ratio for over 12 consecutive months

Created recruiting relationships with 50-175 graduates on a monthly basis; providing them with job placement

Marketed to over 90% new business relationships while managing preexisting business development and full cycle

recruiting efforts

Contact 75-80 employers on a weekly basis for recruitment needs while developing program specific job leads

Directed staff in career placement skills which increased Texas Workforce Commission placement ratios from 9% to 50%

within the first 60 days of employment

Supervised employees in recruiting to market graduates in their territory of choice and in their field of study for job

placement resulting with 28 graduates in their field of study within first 90 days of employment

Created and conducted IDP plans with employees to assess goals, initiatives and bonus structures

Educated staff and provided career coaching and interview techniques through seminars and workshops

Account Executive February 2004 – July 2006

Robert Half Technology The Woodlands, TX

Recruited technical candidates for temporary and permanent employment assignments through referrals, existing

database contacts, advertising and internet recruiting

Conducted interviews, critiqued resumes and screened candidates to determine skill sets and employment desires

Achieved top three in sales in respective region within first six months of employment

Generated over 620+ billable hours per week

EDUCATION

Masters Human Resource Management 12/2012

Keller School of Management Houston, TX

Graduate Certificate in Human Resource Management

BS, Consumer Science and Merchandising 05/2003

University of Houston Houston, TX

Dean’s List

COMPETENCIES

MHRM High caliber recruitment Investigate

accidents/incidents

New hire onboarding and Training and development

Confidential record

orientation

New hire salary

keeping

TWC investigations and

negotiation

Verify attendance, hours

hearings

Progressive Counseling

worked, and pay

Drug screenings and

adjustments

Client/Leader support

background checks

Handle payroll complaints

Manage and investigate

Ethics training and policy

or questions regarding

work stoppage and strikes

coordination discrepancies

Team building

EEOC investigations

Compile employee time,

production and payroll

Manage compensation

HIPAA

data from time sheets

packages

FMLA

SOFTWARE PROFICIENCY

Taleo 360 Talent Wise

People Soft Kronos ADP

Orange Tree Verification MS Office Suite

Contact this candidate