Post Job Free

Resume

Sign in

Customer Service Sales and Accountant

Location:
New York, NY
Posted:
September 18, 2014

Contact this candidate

Resume:

S HAUNT A S . T O OTE

acf0ih@r.postjobfree.com

**** ***** ******

Bronx, NY 10469

914-***-****

SUMMARY

Proven ability to work well under pressure and adjust to various workloads, highly organized with a strong

attention to detail and accuracy, Self-motivated, computer savvy, entrepreneurial spirit business professional with an

extensive work history seeking employment. Team player with excellent written, oral and interpersonal communication

skills, including conversing with top executives and presenting materials to upper level management.

EDUCATION

University of Hartford, West Hartford, CT 5/09

Bachelor of Science in Business Administration, Major in Accounting and Minor in Insurance Finance

Dean's List spring, fall semesters 2007 and spring 2009

GPA Major: 3.63

COMPUTER SKILLS (Advanced Microsoft User)

Proficiency in Microsoft Word, Excel (V-Lookup, Pivot Table and Chart), PowerPoint, Publisher, Access, Adobe

Illustrator, Adobe Photoshop, Oracle, QuickBooks, Peachtree, AS400, PeopleSoft and Quark Express

ACTIVITIES

Accounting Society

Actively attend meetings; hear presenters discuss trends in various accounting fields

Studying for the CPA Exam and Tutoring college students in Accounting and Finance

ACCOUNTING EXPERIENCE

NEW YORK WHOLESALERS INC, White Plains, NY 3/10-Present

Staff Accountant / Office Manager (Part Time)

Responsible for various monthly closing processes (prepaid, bank recs, etc.)

Analyze expenses to ensure they are recorded appropriately on a monthly basis

Analyze financial statement variance

Prepares balance sheet, profit and loss statement, and other reports to summarize current and projected

company financial position

Audit contracts, orders, and vouchers, and prepare reports to substantiate individual transactions prior to

monthly close process

Establish, modify, document, and coordinate the implementation of accounting and accounting control

procedures

Calculates commission for each employee

Review, approve and reconcile travel expense reports

Organize and maintain files and records

Responsible for special projects as requested by Proprietor

HOPE YET FOUNDATION, Bronx, NY 7/11-Present

Executive Assistant / Bookkeeper (Per Diem)

Manage accounts payable including preparing bills for approval, paying bills, entering records into

QuickBooks and Microsoft Excel software and retaining adequate hard-copies

Manage accounts receivable including deposits

Manage projects and conducting research

Preparation and editing correspondence, reports, and presentations

Assist with the planning and execution of organizational fundraisers

Manage calendar, including meetings, reservations and appointments

Arrange professional and personal travel, including flights, hotels, and ground transportation

Manage contact lists and address book

Providing support with additional projects as the Foundation needs may require

UNIVERSITY OF HARTFORD, West Hartford, CT 1/07-5/09

Intern, Financial Accounting Office

Performed General Ledger Reconciliation, Fixed Asset data entry, and Journal Voucher entries using Oracle

Conducted campus-wide inventory of assets

Investigated why checks have not been cashed after three years; research for new addresses

Assisted with internal Audit

Assisted with the preparation of monthly, quarterly and annual financials and related management reports

Maintained general ledger and prepared monthly and quarterly Journal entries within the required timeframe

Maintained a spreadsheet for all operating expenses by month and by departments

Acted as an assistant for Intercompany receivable and payable account; analyses in billing, collections and/ or

payment of any balance due

Organized and maintained 1099 recipients’ data and ensure all recipients receive accurate information.

Gathered and distributed incoming and outgoing mail; Answer the telephone, fax paperwork to various

companies and make copies

RETAIL EXPERIENCE

STAPLES, White Plains, NY 10/2003-7/2014

Technology Sales Supervisor

Created and maintained a successful Selling culture in the Technology Department

Delivered results by providing solutions to customers by developing and managing relationships

Developed and maintained relationships with local carrier reps

Exceeded established personal and department sales goals

Built a book of business through in-store customer engagement, referrals and outbound calls

Tracked and monitored leads in salesforce.com

Determined and demonstrated understanding of customer’s needs

Partnered with Tech associates to promote the wireless program and sell connected services products

Provided an inviting environment for the customers by maintaining a neat and clean area

Organized and maintained accurate customer contracts

Set up and changed planogram with new technology assortments

Exhibited Easy Sales and Service behaviors in all interactions and communications with customers, associates

and management

Copy and Print Manager

Provided excellent customer service to diverse clientele

Ran a profitable, efficient and effective sales operation through effective people management

Prepared weekly schedule for the entire store

Managed Staff of thirty six Associates

Reconciled all cash office paperwork and prepared deposits for the bank

Reviewed Copy and Print Profit and Lost statement on a monthly basis

Approved and reconciled petty cash

Prepared monthly internal Audit for the entire store

Oversaw print production to ensure customers received quality jobs done right the first time

Reconciled cash drawers at end of day; collaborate with managers to verify store receipts

Operated cash register; process cash and credit transactions

Provided feedback and coaching to all Copy & Print associates to build strength, relationships and capability

Conducted Daily Quality Walks every shift and provide positive reinforcement and coaching for deficiencies

Achieved weekly store budget, became the first Best Copy Center in Westchester

Partnered with General Manager and Sales and Services Manager on Business Discount Program and

additional programs as needed

Communicated regularly with copy and print team, store managers and is regularly networking with all

associates in order to grow book of business

Involved in the selection, recruitment and performance assessments of CPC associates

Stayed current on new Copy and Print technologies, products and services

Worked with production machinery and customer management systems including Salesforce.com and AS400

Served as a Selling and Service role model for entire store



Contact this candidate