Customer Service Human Resources
Resume:
Nicholas C. Neal
Mt Pleasant, SC 29466
843-***-**** cell / 843-***-**** message
Email: acf0hq@r.postjobfree.com
Objective: I want to secure a rewarding, professional position which focuses on customer service and allows me to expand my knowledge, skills, and experience.
Experience:
U.S. Army
Senior Human Resources and Logistics NCO Carlos Lopez 804-***-****
Fort Stewart, GA April 2009 - May 2013
3-69 Armor Battalion
* Prepare and post army regulations and other army publications, ensuring that 6 subordinate companies are in compliance with US Army standards
* Managed warehouse duties that required an understanding of established storage plans, policies and procedures
* Set up and maintained job schedules for 25 personnel
* Review and prepare reports on staffing levels of personnel and make duty assignments on enlisted personnel
* Performed security checks on over 1100 individuals
* Managed six individuals in a rapid deployment battalion in charge of over $450,000 of assigned equipment
* While supervising the personnel and ID Card section in Iraq, processed citizenship packets and passports for over 65 individuals in the Battalion
* Insured that shipments were properly packaged, identified with shipping information, and loaded properly
* Provide support to Defense Travel System Clerks and Approving Officials to provide guidance and resolve problems
* Created training materials using Microsoft PowerPoint
* Certified Inspector/Trainer for the Commanding General's Inspection Program to ensure security and accuracy of files
Responsible for maintaining complete and accurate certification packets for over 200 individuals and tracking
Certification expiration dates for annual training
(USAREC) United States Army Recruiting Command 1SG David Hutch 716-***-****
Syracuse, NY February 2006 – March 2009
U.S. Army Recruiter
* Earned Glen E. Morrell award which is the top award for recruiting in the US Army
* The ability to communicate to a diverse group of individuals
* Trained peers resulting in Recruiting Station increasing company standard by 25%
* Worked long hours unsupervised with a high volume of success
* Met all recruiting objectives; conducted interviews with a network of influences to include high schools, colleges, and community officials
* Conducted background checks on over 350 individuals completing all security packets in a timely manner
* Perform record searches at law enforcement agencies, courthouses, financial and educational institutions relative to the subject of investigation.
* Direct performance resulted in the recruiting station achieving 150% of its yearly mission
* Process a variety of documents using Microsoft Office; recorded and transcribed monthly meetings
* Managed Station Commanders calendar
* Provided clear and concise reports to United States Army Recruiting Command on all US Army applicants
(SOCCENT) Special Operations Command Central LTC Craig Greenwood
MacDill, AFB, FL/Qatar August 2002 – November 2006
Human Resources and Logistics Specialist
* Rapidly coordinated with the Air Force movement of $1,000,000 worth of equipment from four different countries with zero losses
* Selected by Logistics Director to attend HAZMAT certification course over senior co- workers
* Maintained 100% accountability of equipment in four different countries with no loss of Equipment
* Prepared briefing updates for Senior Logistics Director who directly briefed (SOCCENT) Special Operations Command Central Director
* Certified HAZMAT Load Planner
* Extensive experience providing training to organizations on operational logistics support programs such as support agreement management, deployment planning, and other mission areas
* Ability to provide technical advice and assistance on development and implementation of logistics policies associated with: supply, transportation, safety, and/or facilities
Education:
North Central Institute
University of Maryland
GPA: 3.9 out of 4.0; 46 Semester Hours Completed
Houston County High School
Columbia, AL
High School Graduate 1990
Additional Information/Honors and Awards:
Active Secret Security Clearance
Meritorious Service Medal
(6) Army Commendation Medals
Joint Service Commendation Medal
Senior Leaders Course
Advance Leaders Course
Warrior Leaders Course
Hazardous Materials Course
Airlift Load planners Course
Defense Hazardous Materials Waste Handling Course
Hazardous Materials Citizens Orientation Course
(UPL) Unit Prevention Leader
Supervisor Development Course
Defense Reutilization Marketing System Course
Emergency Program Manager Course
Emergency Preparedness Course
Citizens Guide to Disaster Assistance
Radiological Emergency Management
20 years of experience with the United States Army. Extensive administrative experience in a variety of environments, office management, and supervisory experience. Exceptionally skilled with verbal and written communication. Outstanding interpersonal skills, quality work ethic, and a GREAT ATTITUDE. Dedicated and resourceful in solving problems in order to provide the highest quality of service to all customers. Actively participated in coordination and planning of the annual TAMC ball, with an average of 700 attendees; developed Excel spreadsheet for tracking attendees and monies collected, menu selections, and seating reservations. Proficient with government computer programs to include Microsoft Office, DTS, Citibank website, AHLTA, CHCS1, CIS, IFICS, UCAPERS, MEBITT, and Pure Edge Forms. Extensive expertise with the Defense Travel System. Highly respected by the customers I have had the privilege to serve.
Nichlous C. Neal Page 3
References:
Note: Many of the military supervisors I worked for have retired or gone on to other duty stations. I am listing individuals I have worked for and other professional associates I have provided support for in my various positions.
Name
Employer
Title
Telephone
William Jones
MSG/E8
Supervisor, 3-69 Armor Battalion Ft Stewart, GA
CSM Raymond Curtis(Retired)
Retired
Former Command Sergeant Major, Ft Stewart, GA
MSG Taj Russell
US Army
NCOIC, 1st Brigade Retention, Ft Stewart, GA
CSM McGowan
US Army
S3 NCOIC, Ft Stewart, GA
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