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Customer Service Executive:

Location:
Glendale, CA
Salary:
Negotiable
Posted:
September 18, 2014

Contact this candidate

Resume:

John Paul Feigerle, Ph.D.

**** ******** ****** ***. *: Montrose, California 91020

818-***-****

jpfeigerle@

gmail.com

Business Manager

Career Overview: 20+ year transformational leader who continually strives

for improvement of business processes and people performance to ensure that

a company

meets and exceeds revenue and profitability goals. Offering a unique blend

of financial

savvy and operations management experience across diverse business

environments

with proven success in driving business, efficiency, revenue, growth and

cost effectiveness.

Pivotal Business Strengths: Strategic analysis and planning, operations,

marketing,

key operating indicators, structuring of revenue-generating partnerships,

new product development / launch, customer service information systems,

conflict resolution, executive communications, team leadership / mentoring.

Leadership Brand: Results-driven management executive with multifaceted

manufacturing experience. Strong general management qualifications in

strategic planning, manufacturing production scheduling and control,

inventory/ materials management, project development, warehousing,

distribution, budgeting/finance, human resources and capital improvement.

Senior Executive of Operations driven to manage costs and establish

strategic, mutually beneficial partnerships and relationships with users,

vendors and service providers.

Return on Investment: Management executive that organized, mentored,

guided, and facilitated one hundred employees which demonstrated strong C-

level relationship-building abilities which deliver value. In this

capacity as an effective Executive who solved complex problems that have

performed strategic operational turnaround at a board level. Senior

Executive of Operations skilled in talent recruiting, asset protection,

financial management and customer relations. Visionary operations Executive

with solid experience managing all levels of multiple projects including

budgeting and administration.

Business Value: Senior management executive skilled in talent recruiting,

asset protection, financial management and customer relations. Visionary

operations executive with solid experience managing all levels of multiple

projects including budgeting and administration. Chief Operation Officer

with company oversight, committed to cost-effective management of resources

and quality performance. Management offering outstanding presentation,

communication and cross-cultural team management skills. Innovative

executive and marketing professional experienced in high-volume, multi-

unit, retail and business operations.

Professional Experience

United States Postal Services

August 12, 1989 to Present

7001 South Central

Avenue

Los Angeles, CA 90052 US -

Salary: 65,027.00 Annual

Hours per week: 40

Supervisor: Joe Baca

Phone: 1-800-***-****

Desired salary:

$150,000 Annual

Postal Supervisor/Group Leader: High-energy, results-oriented leader with

an entrepreneurial attitude. Innovative executive and marketing

professional experienced in high-volume, multi-unit, retail and business

operations. Desires a high-level position in a professional corporate

environment. Senior Executive of Operations skilled in talent recruiting,

asset protection, financial management and customer relations. Visionary

Operations Executive with solid experience managing all levels of multiple

projects including budgeting and administration. Accomplished Executive

with demonstrated ability to deliver mission-critical results.

National Car Rental July

10, 1977 to August 12, 1989 9020 Aviation Blvd

Inglewood, CA 90301

Salary: $35,000 Annual

Hours

per week: 40

Supervisor: John

Phone: 310-***-****

Senior Executive Operations Manager: Management Executive that organized,

mentored, guided, and facilitated one hundred employees which demonstrated

strong C-level relationship-building abilities which deliver value. In

this capacity as an effective Executive who solved complex problems that

have performed strategic operational turnaround at a board level.

Spearheaded the International department, resulting in an 80% increase in

revenue. Accountable for Personnel including overall customer

satisfaction. Created new revenue streams through strategic planning,

development & production. Captured 75%+ market share with new product

quickly brought to market. Generated new business through excellent

project development and immediate customer service.

Education

Bryson University- 2011

Doctor of Philosophy

Applied Management & Decision Sciences

Other area of concentration include project management of operational

programs and activities (i.e. procurement, security, logistics,

environmental, facilities, construction) and the budgeting and resource

loading of such activities. In a leadership capacity, applied a command of

relevant statutes, regulations, and policies when formulating and

implementing programs of work, allocating resources and establishing

organizational priorities consistent with well-established social,

economic, environmental, and political factors bearing on the program.

Managed and directed the activities of an organizational unit that had

significant impact on the public.

DeVry University- 2000

Master Degree

Business & Computer Information Systems

Other area of concentration include hands-on experience in serving as a

principal adviser to senior line management with respect to managing,

planning, directing, and evaluating operational programs and activities

(i.e. procurement, security, logistics, environmental, facilities,

construction) and the integration of such activities. Managed the

organization's program of work, led subordinate leaders and supervisors,

established leadership standards, and assisted the staff develop the

competencies required to meet them.

DeVry University- 1994

Bachelor Degree

Business & Computer Information Systems

Other area of concentration include results-driven Management Executive

with multifaceted manufacturing experience. Strong general management

qualifications in strategic planning, manufacturing production scheduling

and control, inventory/materials management, project development,

warehousing, distribution, budgeting/finance, human resources and capital

improvement. Fully computer literate, including all Window, mainframe, and

proprietary applications, Ability to quickly and easily learn and use new

software and hardware.

Santa Monica College- 1988

Associate of Science

Applied Physics

Other area of concentration include is based on approved short and long

term program plans, established operating priorities, implemented project

activities, and made strategic adjustments in methods, procedures, and

resource allocations in order to meet the organization's goals while

maintaining a positive public image of the organization in the local

community. In this capacity I was able to be an effective executive who can

solved complex problems which threatened the future in the industry.

Aviation School of Technology - 1980

Aircraft Electronics

Associate of Science

Los Angeles, California (L.A.X.)

Other area of concentration include demonstrated ability to work with

corporate executives and peers in other organizational components in

conducting thorough assessments, drawing conclusions on potential impacts,

and making recommendations (i.e. physical security improvements,

environmental permit/ remediation, flight parts procurement/handling,

security investigations/fact findings, procurement acquisitions/strategies,

on-site power plant operations) to organizational leadership in a technical

research and development.

Westchester High School

Los Angeles, California

General Studies - 1977

Other area of concentration includes: Special Program for Law Enforcement

Career Classes in Drugs & Narcotics Investigation. Fluent in Reading &

Writing English. Outstanding presentation, communication and cross-

cultural team management skills. High-energy, results-oriented leader with

an entrepreneurial attitude. Innovative executive and marketing

professional experienced in high-volume, multi-unit, retail and business

operations.

References: Available upon request.

Sincerely,

John

Very Respectfully,

//SIGNED//

JOHN PAUL FEIGERLE, PhD.

Montrose, California

91020

Home Phone: 1 818

541-6997

E:acf0g8@r.postjobfree.com

E2:acf0g8@r.postjobfree.com



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