Alyssa Zeppieri

*** ********* ******

Franklin Square, NY 11010

Home: 516-***-****

Cell: 516-***-****

acf08g@r.postjobfree.com

Summary

Dedicated Payroll Management expert with 25+ years' experience. Extremely organized with the

ability to function efficiently in fast-paced, deadline-oriented atmosphere.

Highlights

Strong organizational skills Courteous demeanor

Natural Leader Seasoned in conflict resolution

Exceptional time management skills Reliable

Experience

January 2011 to Valiant (PCS merger)

Woodbury, NY

March 2014

Implementations Manager

Work closely with sales team ensuring client's needs are understood and met

Perform Kick-Off meetings with client and sales team reviewing time-lines and product

specific requirements

Review implementation documents making sure all are complete and ready for submission

Train personnel in all aspects of implementations management

Track client details in Netsuite

Reconcile YTD to quarterly tax returns filed by prior payroll vendor

Review implementations set up by team

Act as consultant and adviser making sure clients are in compliance with all state and federal

guidelines as they relate to the payroll industry

Payroll Computing Services

November 2005 to

Freeport, NY

January 2011

Sr. New Account Specialist

Trained personnel in all aspects of new account management as specified under New Account

Specialist duties

Continued to help company grow through implementations as well as client retention

Assisted Director of Operations with personnel training

August 2003 to Payroll Computing Services

Freeport, NY

June 2005

Director of Operations

Day to day management of payroll processing team

All personnel issues

Working relationships between team members

Initiated any required commending and disciplinary actions

Worked closely with other departments as they related to operations

Measured individual team personnel effectives and prepared compensation recommendations

Improved competency and productivity of team through coaching and training in:

Payroll Computing Service

Overall payroll skills

Freeport, NY

Restaurant specific

Sr. New Account Specialist

requirements

Trained personnel in all aspects of new account management as specified under New Account

Specialist duties

Increased department-wide efficiencies by creating excel spreadsheets tracking outstanding

Client relations

implementation information

Payroll Computing Services

Freeport, NY

New Account Specialist

Program/software Implemented new business brought in by sales consultants

specific requirements Provided consultation to new clients ensuring adherence to all Federal and State guidelines

February 2001 to

August 2003

Advised clients on taking advantage of Federal and State credits resulting in substantial

annual financial savings

Reviewed completed payroll reports with new clients

January 1992 to

February 2001

Helped company grow by approximately 400% by maintaining close professional relationships

with existing clients while developing new ones.

Payroll Computing Services

Freeport, NY

Payroll Specialist

Processed weekly, bi-weekly, semi-monthly and monthly payrolls for client base mostly in the

September 1987 to restaurant industry.

January 1992

Assisted clients with payroll/tax related inquiries

Generated quarterly/year-end tax returns/W-2s

Kept current on product features and new legislation as it pertained to client base

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