Christine J. DeBenedictis

**** ****** ***** *****

Woodbridge VA 22192

240-***-**** (cell) 703-***-**** (home)

E-Mail: acf060@r.postjobfree.com

Professional Profile

Comprehensive experience in employee benefit administration for health,

welfare, retirement and other benefit plans and in leave administration

including the Family Medical Leave Act

Strong working knowledge of current laws and regulations for benefit plans,

including ACA, HIPPA, FMLA, and COBRA

Demonstrated customer service orientation with proven ability to identify

urgency, respond decisively, and promptly resolve difficult situations

with empathy and sound judgment

Able to frame complex benefit messages in line with audience experience,

background, and expectations using terms, examples, and analogies

meaningful to the audience.

Poised and confident presentation skills and experienced public speaker

Ability to develop and maintain effective business relationships over

distances

Strong research and analytical skills

Flexible and proficient at multitasking with demonstrated attention to

detail

Experience in developing and conducting training

Proven ability to work both independently and collaboratively

Accustomed to handling sensitive, confidential records and minimize legal

exposure

Proficiency with Microsoft Office applications and familiar with HRIS data

base systems

Employment Experience

Chugach Alaska Corporation, East Coast Regional Office, Arlington Virginia

Regional Employee Benefits Specialist, 2008- 2014; Leave Benefits

Coordinator, 2007-2008

Interpreted benefit language under multiple insurance and retirement plans

and leave policies for Federal contractor including substantial SCA

population. Explained changes for ACA compliance and respond to questions

from HR staff and employees.

Intermediary between employees and vendors on elevated or complex coverage

and claim issues.

FMLA subject matter expert. Processed entire life cycle of FML absences

and provide guidance to remote site HR and management on FML issues.

Trained corporate leave administration staff and contract site HR contacts

on company's FMLA procedures. Team member for revision of training

materials and procedural manual for company-wide FMLA administration.

Supported timely and complete information flow about benefit plans to all

stakeholders. Created informational materials to support employer benefit

goals. Distributed health plan and 401(k) information to employees and HR

contacts.

Conducted benefits orientation for new employees and contract sites in

individual or group settings and secured completed employee enrollment

forms and supporting documents.

Trained remote contract site management and HR staff on health and welfare

benefit plans ' content and administrative procedures.

Liaison between contract site and Payroll on premium deduction issues and

discrepancies.

Supported annual open enrollment activities for health, disability, and

life plans. Conducted informational presentations on plan changes on site

and remotely. Responded to questions and concerns. Tracked open enrollment

participation and followed missing enrollments and process issues.

Audit contract sites for compliance with policies on benefit

administration and record maintenance.

Catholic Diocese of Arlington, Arlington, Virginia

Benefits Specialist/Benefits Assistant 2001-2006

Inititial point of contact for health and welfare benefit plan

administration and issues for 2000 eligible employees at more than 100

locations.

Developed and implemented plan for compliance with HIPAA Privacy

regulations. Wrote organization's policies and conducted compliance for

affected staff, including senior management.

Developed and implemented FMLA policies and procedures for headquarters

employees. Provided guidance on FMLA administration and issue resolution

to remote sites.

Managed insured short and long term disability programs. Initiated and

tracked claims and served as point of contact with insurance carrier.

Coordinated extended absence and return-to-duty issues with employees, work

sites and carrier. Established internal tracking system for disability

claims.

Participated in health benefit plan selection process and annual renewal

discussions. Regularly monitored medical and pharmacy experience for

self-funded plan.

Managed carrier change for life and disability plans including producing

all employer notices and correspondence, coordinate actions on new

enrollment forms, beneficiary designations and supplemental life

underwriting, and distributed plan documents to employees at more than 100

locations.

Entered and maintained employee data in HRIS platform.

Additional experience as Employee Benefits and Personnel Specialist,

Supervisor, Group Underwriter, Group Contract Analyst and Drafter

Education

B.A., Rutgers University

George Mason University Human Resources Management Certificate

Certified Employee Benefits Specialist Program, International Foundation of

Employee Benefit Plans

Completed courses: "Employee Benefits: Concepts and Health Care Benefits"

"Retirement Plans: Defined Benefit Approaches and Plan Administration"

"Group Benefits Management 2"

Certificate of FMLA Administrative Skills HRCertification.com FMLA

Training /Certification Program

Principles of Group Health Insurance I and II Health Insurance Institute

of America

Principles of Life Insurance 1 and 2 Life Office Management Association

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