CLARICE H. JENKINS

***** ******* *****

Charlotte, North Carolina 28262

Phone: 803-***-****

Email Address: acf058@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Computer Information Technology professional with 9+ years of I.T and Litigation Management

experience.

Top enrollment representative at Centura College, Columbia, S.C Campus.

Diverse experience in enrolling students in college degree, diploma and certificate programs.

Proven oral, written, and interpersonal communication skills.

Adaptable to new concepts and responsibilities; proficient in handling diverse tasks

simultaneously.

Possess strong analytical and problem solving skills.

Effective at multi tasking and completing projects.

EDUCATION

BACHELOR OF SCIENCE, COMPUTER SCIENCE (B.S.) 2000

SAINT LEO UNIVERSITY, SAINT PETERSBURG, FLORIDA

ASSOCIATE OF SCIENCE, ENVIRONMENTAL ENGINEERING (A.S.) 1998

CENTRAL CAROLINA TECHNICAL COLLEGE, SUMTER, SOUTH CAROLINA

CERTIFICATIONS

Networking 98/2000/XP

A+ CompTIA

Network + CompTIA

Certified Litigation Support Professional

INFORMATION TECHNOLOGY SKILLS

*Windows (10+ years) *Hyena (5 years)

*Internet Explorer (10+ years) *Funk Software (Proxy) (2 years)

*CaseMap (2 years) *RightFax (5 years)

Clarice Jenkins

Resume

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*Concordance (2 years) *Real Legal Binder (2 years)

*Sanctions (2 years) *MS Office Suite (Word, Excel, PowerPoint, Outlook, and Access) (10+ years)

*Novell (5 years) *IPRO (2 years)

*Microsoft InstallShield (7 years) *SAP FI CO (5 years)

*Javascript (7 years) *MS Visio (7 years)

*IConnect (2 years) *Lotus Notes (2 years)

*SQL Server (SQL and MySQL) (9 years)

EMPLOYMENT HISTORY

Corporate Department Technology Support May 2012 Present

Robinson, Bradshaw, and Hinson Law Firm

Charlotte, North Carolina

Manage corporate department technical support and projects in coordination with attorneys and

support staff

Design structure, load data and maintain content in corporate support programs such CaseLogistix

Creation and full support of client extranet sites hosted on Sharepoint

Content entry, maintenance and continued development of the firm’s intranet Sharepoint portal

Advising best practices for attorneys and staff

Providing end user training for corporate support software

Formulating, developing and communicating new department technology initiatives

Advise on appropriate data collection methodologies

Communicate clearly and professionally; provide support to team members in new, difficult or

complex tasks

Manage vendors and advise legal teams and department management on product quality and

schedules

Instructor/ Senior Admission Representative June 2009 May 2012

Centura College, Columbia, South Carolina

Teaches material from approved curriculum and develops daily lesson plans to include instructional

aids.

Responsible for advising college students regarding admissions, degree completion requirements,

and financial aid.

Enroll students in college degree, diploma and certificates programs.

Provide and implement a comprehensive recruiting and marketing plans targeted toward high school

students, working adults, parents, guidance counselors, high school administrators, local employers,

and community organizations.

Develop recruitment, marketing, and educational campaigns for referral sources to enhance

enrollment in low enrollment program areas.

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Project Manager/ Data Analyst April 2008 July

2008

The MCS Group

Newark, New Jersey

Responsible and accountable for the coordinated management of multiple related projects directed

toward strategic business and other organizational objectives.

Built credibility, established rapport, and maintained communication with stakeholders at multiple

levels, including those external to the organization.

Worked in the Network Operations Center (NOC) providing 24x7x365 monitoring and operational

support.

IPRO imaging database administration. Creation of new image collections, configured new

groups/users for access to images, set up custom rights to images, supervised scanning, insertion of

newly scanned documents into existing image databases, batch redactions using technique

developed outside the scope of IPRO instructions, OCR’ing of image database using IPRO utility.

Designed, developed and deployed Tiff viewer software for a special client with multi criteria

searching/sorting, full text searching on OCR, database backend for storage, and

inserted/deleted/updated functionality.

Litigation Support Manager / Desktop Support Analyst July 2005 April 2008

McNair Law Firm

Columbia, South Carolina

Responsible and accountable for overall enterprise network computing environment including

security infrastructure, single points of failure, operating system, high availability, reliability,

scalability, and productivity assessments.

Responsible for all Electronic Discovery projects from management to teaching file conversion and

manipulation. Strong use in relational databases which also included instructing employees on the

use and creation of SQL queries. Modify client search terms to run full text searches using

dtSearch.

Provided technical support to attorneys, secretaries and office personnel, i.e., maintain support for

entire office of 1000+ personnel;

Repaired and troubleshoot all software and hardware issues;

Remote access to individual screens;

Updated and installed upgraded software. Install new programs;

Set up hardware and software configurations.

Information Resource Consultant II September 2000 July 2005

South Carolina Department of Education (Apple One)

Clarice Jenkins

Resume

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Columbia, South Carolina

Administered, secured and supported Sun Solaris systems running Oracle database. Supported

Oracle HTTP server (Apache). Tested Oracle AS portal. Assisted in Oracle database maintenance

and managed SSL certificates. Helped others to troubleshoot operating system, software, hardware

and other problems.

References available upon request

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