Tonia Ward

Greensboro. NC

acf03r@r.postjobfree.com

336-***-****

Work Experience

Dispatcher/ Manager

Xpress Transportation - Greensboro, NC June 2010 - August 2014

Responsibilities

Coordinate and supervise 10-13 OTR Drivers on a daily basis. Schedule loads,dispatch drivers, give routing information, collect BOL's upon delivery and bill customers. Negotiate any layover fees, detention with brokers to compensate drivers as well as collecting reimbursements for lumper fees that may have been involved with unloading freight. Provide a weekly spreadsheet with all the information for each driver which included miles ran, income for each load ran, and any expenses that may have accrued. Each driver averaged 3,000 miles or more each week. I was on call 24 hours / 360 days a year, I was also responsible for any breakdowns with in my fleet, to find road side Assistance in a timely manner, issue payment for vendor and collect invoice.

Other responsibilities included, processing all incoming checks for the company, accounts receivables and a weekly maintenance spreadsheet that included any expenses that may have occurred for any of the 25 trucks and/or 75 trailers with in the fleet.

Accomplishments

-new to the field I quickly learned the technique and perfected it for myself to hold top ranking in highest rates per mile for my fleet

- maintained a good rapport with both my drivers and brokers to build a solid relationship between all, which allowed easy flow of keeping my drivers continuously running and customers happy

Skill Use

-multitasking

- answering multiple phone line system

- able to handle highly elevated situations with brokers and/or drivers in a professional manner

-360 Dat Load Board knowledge

- DOT regulations knowledge

Warehouse Asociate

Exclusively Weddings - Greensboro, NC - June 2003 - February 2010

Responsibilities

With this company I would like to say that I was grateful and thankful to get a

broad spectrum on how a company evolves. I started in receiving doing quality control, as well as restock and worked my way up through the company to experience many different aspects, one of which was the purchasing department, where there I was responsible for ordering and maintaining all raw materials for the packing and shipping departments as well as all the wholesale items in the distribution area. From there I moved into the printing department where I was responsible for pulling all stock for each order and providing the printers with any other materials that they may need to complete the job (ex. Ink, cleaning fluid etc.) I also worked in the pick / pack and shipping departments to help out when needed to get the jobs completed.

Accomplishments

-learned how to print in a digital printer

- forklift certified

Skills Used

-inventory management

-pick/ pack

-shipping / receiving

-purchasing

Education

Diploma

Southern Guilford High School

Greensboro, NC

1989

Skills

-customer service

-fork lift

- inventory management

- purchasing

-printing

Contact this candidate