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Customer Service Sales

Location:
Tomball, TX
Posted:
July 16, 2014

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Resume:

Sarah Griffin[pic]

*** ******** **., *******, **. 77375

Phone: 832-***-****, Email: acezzx@r.postjobfree.com

Highly organized and enthusiastic individual, seeking a position with

advancement opportunities where I can utilize my energy, enthusiasm and

excellent communication skills.

PROFILE

> Considerable independence, diligence and persistence in performing

duties.

> Sound interpersonal skills involving the use of tact, patience, and

courtesy.

> Uncommon enthusiasm, motivation and excellent overall relationships.

> Proven ability to build dynamic teams and foster highly productive

workplace environment.

> Possess outstanding success in motivating, training, and retention of

employees.

> Profound ability to communicate effectively, both orally and in writing.

> Hardworking and energetic; flexible; adapt easily to change of

environment and work schedule.

> Resourceful problem solver capable of implementing solutions to complex

problems.

> Exceptional flexibility to deal effectively with a variety of people,

situations, and changes.

> Selected above peers to lead sales, marketing, and call center customer

service teams.

> Proficient in Microsoft Word, Excel, PowerPoint and Internet.

PROFESSIONAL EXPERIENCE

Kohl's

Sales/Customer Service NOV

2013 - MAR 2014

< Provided customer service to our clients

< Data entry of merchandise and stock

< Direct clients and customers to proper channels

< Handle CEO telephone calls coming into the store - CEO related

escalations

Aon Hewitt Associates, LLC

Customer Service Administrative Assistant Aug 2006 - Sept

2013

< Provided operational support to Business Group Managers & Location Leader

< Greet/Direct clients and customers

< Handle telephone calls for team

< Assess relevant benchmarks for ongoing projects ensuring operations move

forward

< Create, edit, proofread and produce required document/presentations, and

spreadsheets

LaPolla Coatings

assistant to marketing & sales operations Oct 2005 - Aug 2006

< Greet clients, customers, and vendors at front desk

< Processed incoming sales leads

< Creation and maintenance of spreadsheets/databases, preparation of

internal and external technical data safety sheets as well as accounts

receivable data

< Utilized effective negotiating and purchasing techniques with vendors

< Work closely with each department head to keep business running smoothly

< Served as back-up receptionist

Kerr-McGee Oil and Gas Corporation

assistant to vice president of marine aug 2004 - oct 2005

engineering

< Created and processed purchase orders

< Tracked invoices and purchasing for ongoing and completed projects

< Maintained monthly status reports for the engineering team

< Responsible for engineering document control

< In charge of new hire employee orientation and internal/external meeting

coordination

EDUCATION DETAILS

< Power of World Views training, Aon Hewitt LLC, The Woodlands, TX.

< ISO 9001, Rosen Company, Houston, TX.

< Macola V7.5 Manufacturing & Controls, State board of Public Accounting,

Houston, TX.

< MS Access, Micro Center, Houston, TX.

< College coursework completed, Normandale College, Bloomington, MN

[pic]

REFERENCES AND SUPPORTING DOCUMENTS WILL BE FURNISHED IF REQUIRED



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