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Customer Service High School

Location:
Houston, TX
Salary:
$17
Posted:
July 16, 2014

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Resume:

DONNA R. COOK

**** **** ****** #*** *******, Tx 77520 C: 832-***-**** Email: acezxi@r.postjobfree.com

OBJECTIVE

To obtain knowledge of the daily work ethics and procedures of a business in addition to improving and continuing my administrative skills in order to become a valuable addition to a business.

EDUCATION

Liberty High School – Liberty, TX

1985 – 1988

• Completed four years of high school and received a high school diploma.

• Maintained an A/B average throughout the duration of years attended.

• Received CNA certificate in June 2001 license expired September 2003.

• Texas Department of Criminal Justice Certificate Of Principles of Supervision.

STRENGTHS

Detailed oriented

Dependable

Multi-task

Organized

Self-motivated

People oriented

Quick learner

Communication – verbal and/or oral

Team player

WORK EXPERIENCE

Jul 2006-present Jacintoport International Houston, TX

International Freight Dispatcher

• Set up appointments for local truckers to inspect and inventory all cargo being imported and exported overseas.

• Receive and data enter information into the database system for tracking purposes.

• Establish billing log for truckers’ signatures and ensure all vessels/ships are balanced prior to export.

• Dispatch trucks for local deliveries and pickups, create bol’s for delivery and pickups, data enter detail information for cargo that ships in and out of terminals, compile reports of container shipments loading on vessels. Monitor container inventory, data entry and clerical duties as assigned. Serve as back person for logistics assistant and customer service representative.

• Experience in billing and coding.

May 2005-Jul 2006 Plane/Henley State Jail Dayton, TX

Administrative Tech II- Assistant Mailroom Supervisor

• Planned and executed mailroom operations, inspected offender’s incoming and outgoing correspondence.

• Adhered to agency and department policies, procedures, rules and regulations.

• Maintained supervision of the department in the absence of the supervisor.

Dec 2004-May 2005 Travis State Jail Austin, TX

Mailroom Clerk III and Assistant Supervisor

• Sorted, processed and scanned all incoming and outgoing mail on a daily basis for contraband items.

• Adhered to agency and department policies, procedures, rules and regulations.

• Maintained supervision of the department in the absence of the supervisor.

Sept 2001-Oct 2003 Plane/Henley State Jail Dayton, TX

Administrative II – Assistant Mailroom Supervisor

• Planned and executed mailroom operations, inspected offender’s incoming and outgoing correspondence

• Adhered to agency and department policies, procedures, rules and regulations.

• Maintained supervision of the department in the absence of the supervisor.

Dec 1991-Sept 2001 Golden Charming Nursing Home Liberty, TX

Nursing Assistant /Dietary Cook

• Assisted patients in caring for their hygiene such as bathing.

• Assisted in dressing, changing and lifting patience.

• Assisted patients with special needs as well as worked on the Altamira’s unit.

• Assisted with the cleaning and sanitizing the kitchen and work areas complied with health and food policies and procedures that promoted the sanitation of staff and residence.

• Assisted in the ordering supplies for food as needed.

• Responsible for overseeing management in the absence of the supervisor.



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