SHAHIDA HAJIANI

**** ***** ***** *******

Johns Creek GA 30097

acezw5@r.postjobfree.com

720-***-**** ©

Education and Honors

Bachelor of Science in Management

Graduated from Georgia Institute of Technology, Atlanta, GA May 2002

Work Experience

Human Resource Manager July 2013 - Current

Platinum Federal Credit Union Lilburn, GA

Entered a company undergoing rapid expansion as the first ever HR Manager; lacking in organizational

effectiveness with no established HR practices, built HR department from the ground up to implement HR

standards and compliance, revamped employee handbook, policies and procedures, job descriptions and

introduced a performance management system.

Reduced overall company benefit costs by 11% after researching and implementing plan and tier

changes; made recommendations that were accepted, to initiate a 100% employer paid benefits plan for a

final savings of 8%. Included in this expansion of service were Domestic Partner benefits and an

Employee Assistance Program that included departments of domestic partners as well.

Successfully navigated the maturation of an employee stock ownership plan which included initiating a

payoff schedule and collaborating with outside counsel to ensure compliance.

Restructured recruiting and training efforts for multiple locations across the country through the creation of

an interview guide, applicant guide and recommended channels for candidate recruitment: integrated to

internet for easy accessibility by all directors which streamlined the process and saved 30% in recruiting

costs.

Resuscitated struggling organization by reducing overstaffed workforce by 25% addressing and resolving

compliance issues and facilitating extensive training programs. Created a strategic plan and worked with

managers to explain the business with hands on direction including talent, skills, and gap analysis .

Conduct new-employee orientations; monitor career path programs; provide employee relations

counseling, outplacement counseling, and exit interviewing. Establish and maintain department records

and reports.

Rays of Light – Traveling exhibit May 2009 – Current

Nonprofit - Responsible for developing, organizing, training, and implementing the content of the Rays of

Light, Glimpses into the Ismaili Imamat exhibition. Tasks included editing and proofreading content

contributed by team writers and content creators who generate content through a content management

system, ensuring consistency with the company’s style guide.

Author - http://www.theismaili.org/cms/1340/around-the-world

Author - http://www.theismaili.org/cms/1388/around-the-world

Account Executive – Recruiter and Project Manager Sep 2007 – March 2009

ERP Fusion Consulting Roswell, GA

Responsible for developing new corporate and small business accounts through effective (cold calling)

marketing, networking, gathering requirements and following-up. Creating a rapport with consulting firms

and national agencies to acquire large corporate accounts, assist companies in developing and

maintaining effective upgrades and PeopleSoft implementation, consistently exceeding sales goals,

maintaining database of clients, and consultants, designing sales tools and strategies, including

promotion sheets, commission schedules, time line, and sales tracking systems, proposals,

presentations, developing quality, long term business relationships with an exceptionally high percentage

of repeat customers and a corresponding increase in sales.

Responsible for full life cycle recruiting. Screening potential technical and Administrative professionals for

client companies: sourced, screened candidates, performed interviews, negotiated salaries, reviewing

resumes, pre-screening, preparing candidate submittals to clients, scheduling interviews, providing

feedback and extending offers; using judgment and discretion through the selection and screening

process in finding the most qualified candidates to match our client's requirements.

Business Analyst May 2006 - July 2007

Account Executive - Management April 2004 - May 2006

National Education Loan Network (Nelnet Inc.) Denver, CO

Responsible for coordinating and supervising daily activities of service personnel to ensure optimal

customer satisfaction. Review business requirements, identify, gather, analyze and document functional

specifications. Provide full life cycle recruiting for IT (.NET), Finance, HR, and Corporate positions.

Developed and implemented operational and recruitment strategy. Established and monitored key

performance indicators for the team, performed necessary reporting, performance reviews, and provide

analysis and feedback. Provide support to relevant area leadership to improve performance via tracking

systems. Played a role of a liaison between employees and management, disseminating information and

ensuring all proposed goals, objectives and business needs are achieved.

Business Analyst May 2002 - April 2004

Accenture Atlanta, GA

Joined the Management Consulting side after graduation to oversee Strategy & Change initiatives and

have been assigned to the following projects over the period.

- Enterprise Customer Value

The goal of the project was to assist in reaching the Billing Products Initiative (BPI), a suite of applications

that supported the convergent billing needs of their medium and large business customers, business case

objectives.

- Project manager - Broadband Transformation

The goal of the project was to build a winning broadband plan and to develop a strategy that would

transform from a narrowband voice to broadband services. The next generation products and service

offerings targeted to be delivered via this project were Competitive Broadband, On Demand Broadband,

Consumer Voice over Network, IPTV, and Wireless-Wireline Integration. The role was primarily to drive

the planning and analysis activities such as generating business requirements, process flows, business

rules and use cases, resolve service disputes, quoting, order management, asset management, and

quality assurance.

HR Corporate Assistant Jan 2000 - May 2002

Heritage International Inc. Atlanta, GA

responsibilities included supervising, tracking applications, developing, implementing and monitoring of all

Human Resources policies, procedures and programs.

Skills/Training and Development

Excellent communication, analytical, problem solving, Internal transfers, document development,

technical and proposal writing and editing knowledge, conceptual estimating, bidding, change order,

budgets, RFI’s, Strategic management, Project management, statistical analysis of data, SDLC process,

RUP model, Iteration development model, Performance Pro3, non-profit project management experience.

Multi task oriented, fast learner, organized, detail oriented, independent and team worker,

outstanding interpersonal, time management, and problem solving skills, leadership/team management

skills, CRM, experience with but not limited to; ATS, Microsoft Office Package – Windows 2000, XP, MS

Outlook, MS Project, MS Excel, MS Word, MS Access, MS PowerPoint, desktop publishing skills using

word, Acrobat Reader and Writer, HRIS including application tracking software.

Reference - Available upon request

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