Ashley Vaughan

aceznv@r.postjobfree.com

757-***-****

Permanent Address

*** ********* *****

Chesapeake, VA 23320

Summary of Qualifications: Strong academic background with Science focus,

willingness to learn, ability to acquire and master new skills quickly,

outstanding communication skills and exceptional work ethic.

Education: Bachelor of Science:

Norfolk State University, Norfolk, VA

Graduation Date: May 10, 2014

Experience:

5 years of customer service experience

5 years of cash handling experience

1 year of retail experience

3 years of management experience

4 years of clerical experience

Employment:

Norfolk State University Biology Department

August 21, 2010-May 9, 2014

. I assisted all professors and department head with any filing, emails,

student's questions and concerns.

. I acted as a peer mentor to fellow and prospective students within the

department.

. I served as Biology Society President where different activities,

tutoring, and functions were organized to increase the student-

professor interactions.

Goodwill of Central Virginia

November 20, 2013-June 2014

. As production associate, textiles (clothing) were sorted, hung,

tagged, and ran upon company's satisfaction.

. As cashier sales associate, I handled all transactions including

check, cash, credit and debit. I provided all customers with 100%

customer service. Any questions and concerns were answered in

addressed for the customers in a timely fashion.

. Other duties were as follows: ensuring the store was properly

recovered (cleaned), dressing rooms were checked and cleaned, closing

and opening procedures were completed daily.

Rue 21

October 20, 2013-December 30, 2013

. As sales associate it was my duty to ensure all customers were

provided with 100% customer service.

. Customers were informed on the latest fashion trends and assisted with

various ideas concerning fashion.

. I handled all transactions including cash, check, credit and debit.

. It was a duty to ensure that suggestive selling goals were met daily.

. Closing and opening procedures were met to abide by company's

standards.

Pizza Hut -Customer Service Representative October

2009- October 2011

. As CSR, I placed any phone orders and walk-ins.

. I handled all transactions including cash, check, credit and debit.

. It was my duty to provide all customers with 100% customer service.

Pizza Hut- Shift Manager October 2011-

June 2013

. As shift manager, I joined the other management to ensure that our

store met the goals provided by the company.

. It was my duty to ensure that all customer's expectations were met.

. I held daily jump start meetings to ensure that each shift set and

met daily goals including sales, customer mania, inventory, and tplh.

. It was a duty of mine to use company set security procedures while

handling the cash transactions and banking deposits.

. I am familiar with the hiring zone provided by the company to ensure

great candidates to begin hiring procedures.

. I assisted the superior manager with scheduling that consisted of

meeting the needs of the employees.

. I maintained and kept track of inventory on a daily basis

Research Experience

Sentara Leigh Hospital

Research Assistant

Maternity and Labor Summer 2012 and

2013

Becky Lawson

Relevant Course Work

General Biology I and II General Chemistry I and II

Zoology Organic Chemistry I

Comparative Anatomy Organic Chemistry II

Microbiology College Algebra

Vertebrae Embryology College Trigonometry

Biochemistry

Calculus I

Botany Molecular Biology

Ecology Genetics

Activities & Honors

. Beta Kappa Chi Scientific Honor Society 2011- present

. National Institute of Science

2012-present

. NSU Biology Society 2010-

present

. Biology Mentor 2010-present

References:

Jette Demby (757)

692-6177

Tiffany Ricks

757-***-****

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