Post Job Free

Resume

Sign in

Sales Customer Service

Location:
Waukesha, WI
Salary:
45,000
Posted:
July 15, 2014

Contact this candidate

Resume:

Vern W. Hagstrom

Permanent:

**** **** ****** ***** ***

W aukesha, WI. 53188

Cell: 414-***-****

Fax: 262-***-****

acezdb@r.postjobfree.com

Education:

UW Stout, Menomonie, Wisconsin. May 1981 BS

State Dwelling Contractor, Qualifier Certification License

City of Milwaukee Home Improvement Salesperson’s License

Life and Accident and Health License

Summary:

I am highly motivated by money with the proven ability to improve business

processes using an entrepreneurial and analytical approach to problem solving.

With extensive experience in not only the construction industry but also the financial service

and Insurance / Investments industry, allows me to apply solutions to satisfy change in clients

priorities,

Specialties:

Process Reengineering & Optimization

Sales Team Training, Coaching & Mentoring

Technology Implementation

Performance Management

W ebsite Design

Client Management & Efficiency Maximization

Customer Needs Assessment & Fulfillment

Entrepreneurial Business Approach

New Business Growth

WORK EXPERIENCE:

All Phase Home Remodeling LLC

W 282 N7298 Main St

Merton WI. 53056

262-***-****

Owner

June 2011 to Present:

Essential Duties:

Accounts payable, and receivable. All accounting including payroll and all office duties.

Sales, Marketing and Home Shows.

Sales, marketing of Kitchen Remodeling, Bath Remodeling, and Fire Restoration jobs, new

windows, roofing, siding, and all other Home Improvement jobs.

Designing, and budgeting, financing, and collecting.

Aggressively set and pursue sales and construction goals, I have a successful; documented track

record of sales, including seminars with Dave Yoho, Zig Ziglar Tom Hopkins to name a few.

Wisconsin Construction Works, LLC.

Owner: Developer

2002 – 2011

Developed The Woodlands, 61 lot subdivision in Germantown.

Developed McCormick Estates, 12 lot subdivision in Lisbon.

Developed Stonehouse Woods, 6 lot subdivision in Lisbon.

Developed Maple Lawn, 31 lot subdivision in Belgium.

Real Estate Investments

Developer

General Contractor

Project Manager

Essential Duties:

Prepares work to be accomplished by gathering information and requirements

Setting priorities.

Prepares construction budget by studying specifications and plans; identifying and

Projecting costs for each task.

Maintains and manages safety within our Organization; Safety is #1 priority...

Obtains bids from vendors and subcontractors by specifying materials; identifying

Qualified subcontractors; negotiating price.

Maintains cost keys and price masters by updating information.

Resolves cost discrepancies by collecting and analyzing information.

Prepares special reports by collecting, analyzing, and summarizing information and

Trends.

Maintains quality service by following organization standards.

Maintains continuity among work teams by documenting and communicating

Actions, irregularities, and continuing needs.

Contributes to team effort by accomplishing related results as needed.

Meets engineering construction operational standards by contributing engineering

Construction information to strategic plans and reviews; implementing production,

Productivity, quality, and customer-service standards; resolving problems;

Identifying construction system improvements.

Prepares construction projects by verifying estimates, project drawings, and

Specifications; establishing and disseminating schedules; awarding contracts;

Obtaining tools and equipment; specifying materials and supplies.

Completes construction projects by directing construction requirements; comparing

Construction results to plans; scheduling inspections; resolving problems.

Avoids legal challenges by understanding and enforcing regulations and the

Contract; recommending new procedures.

Helmut’s Remodeling

8125 W Capitol Dr.

Milwaukee, WI. 53222

414-***-****

April 2011 to May 2012

Consultant:

Essential Duties:

Sales, marketing and expediting of Fire Restoration jobs, new windows, roofing, siding, and

Home Improvement, i.e. additions, kitchens, recreational rooms, basements, etc.

Designing, expediting, scheduling, and budgeting, financing, and collecting.

Aggressively set and pursue sales and construction goals, I have a successful; documented track and

record of sales.

Quest CE

Sales Executive Consultant

November 15th. To March 31st. 2011

Essential Duties:

Required to achieve sales targets set each month as established by the EVP of Sales.

Proactively seek new business in the specified product range, by targeting prospective

customers. Prospect queries that cannot be dealt with satisfactorily are to be passed to the EVP

of Sales

Maximize sales by continually placing outgoing calls.

Ensure all orders and activities received are entered into the NetSuite system accurately.

Ensure all pricing proposals are followed up within 5 business days of creation.

Communicate on a daily basis with the Sales Team and update them on any developments in

prospecting, ensuring a high level of team relationships exist.

Maintain an agreed-upon level of pro-active telephone contact with prospective customers,

utilizing the automated call dialing system (Five9), which includes updating prospect events and

call logging as required by the EVP of Sales.

Build customer relationships.

In General:

Responsible for driving top line revenue growth via call center at Quest CE for Firm Element,

Insurance CE, NAIC and Voucher Card sales.

Banks Life and Casualty:

Germantown, WI.

Insurance Agent: 1/2010 to November 14th. 2011

Life, Long Term Care, Medicare Supplements, Annuities.

American Insurance Organization

Insurance Broker

January 2009 – January 2010 to Present

Health insurance thru Humana, United Health, Assurant, AIM and Crump Insurance

Life and Health insurance, group, individual, guaranteed issue

Demlang Builder, Inc. Sussex, Wisconsin

December 2006 - April 2007

Independent Sales Consultant:

Market and design new home construction

Redesign of existing styles to meet customer needs

Price out home cost

Analyze and price out lot costs

Draw up contracts to build new homes

Sales contracts for existing spec homes and lot sales

Badger Home Builders, Inc. Waukesha, Wisconsin

Independent Sales Consultant:

April 2002-December 2006

Served as new home sales consultant and designer, including

Market analysis and area identification.

Assisted in the development of several new area subdivisions.

Woodland Construction Group, LLC. Sussex, Wisconsin

Co-Owner, January 2000 - April 2002.

Builder: General Contractor

Partner:

Essential Duties:

Interpret management requirements to establish project scopes.

Prepare design service Requests for Proposals.

Interpret design service proposals and negotiate scopes and fees.

Select design consultants.

Oversee design consultants’ work and quality, and administer their contracts.

Interpret the output of design professionals to make the impact of their results clear

To management.

Liaise between design professionals and management to assure that all operational

Requirements are fulfilled in the design work. Work with City/Town authority

Engineering and technical staff to understand, interpret, and present design,

Environmental, permit, and process requirements to management.

Prepare construction tendering documents, including bid forms, contracts, and

Supporting documents.

Administer construction-bidding processes.

Assist in contractor selection and contract negotiation. Oversee construction

Management activities and manage the role of Owner’s Responsibilities on the

Construction site.

Monitor the contractor’s adherence to the contract and keep management/ owners

Actively informed of deviations, variations, changes, and potential problems.

Review and validate contractor’s applications for payment. Review and validate the

W ork of inspectors and construction managers to assure that the work conforms to

The construction documents. Provide continuing engineering support to term inal and

Program management throughout the construction process.

Southeastern Builders, Inc. Sussex, Wisconsin

General Manager / Sales Manager: March 1993 -December 2000.

Essential Duties:

Market and design new home construction

Redesign of existing styles to meet customer needs

Sales contract and pricing out home cost

Analyze and price out lot costs

Draw up contracts to build new homes



Contact this candidate