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Sales Customer Service

Location:
New York, NY
Posted:
July 17, 2014

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Resume:

JOEL JACKSON

acez9n@r.postjobfree.com

***-** ***** *** *******, NY 11434

347-***-****

EDUCATION

AUGUST MARTIN

****-****

EXPERIENCE

BURGER KING 665 ROCKAWAY TURNPIKE LAWRENCE, NY 11559

Cashier/Prep 06/2013 – 06/2014

• Prepare all food efficiently and maintain minimum wastage

• Issue receipts, refunds, credits, or change due to customers

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and

that there is adequate change

• Bag, box, or wrap purchased items

• Answer customers’ questions and provide information

• Politely greet all customers entering the establishment

• Resolve customer complaints

• Maintain a clean eating area and work station

• Maintain a clean and orderly checkout area

MACY’S 136-50 ROOSEVELT AVENUE FLUSHING, NY 11354

Sales Floor Recovery/Sales Associate 11/2013 – 01/2014

• Meeting and making a connection with customers, asking questions and listening to shoppers’

needs, then giving opinions and advice on meeting those needs

• Inspiring the customer to buy, celebrating the purchase, and creating a lasting impression of you,

the company, and the purchase

• Ensuring that fitting rooms are ready for customers by promptly clearing merchandise and

returning it to the proper area of the selling floor

• Maintaining selling floor presentations, and restocking them as needed

• Learning the systems and procedures to enhance selling efficiencies and complete support duties

• Handle all returns courteously and professionally

• Being knowledgeable of and perform sales support functions

• Being aware of current promotional events and sales

MCDONALD’S 72-69 KISSENA BLVD FLUSHING, NY 11367

Cashier/Overnight Crew 02/2014 – 04/2014

• Issue receipts, refunds, credits, or change due to customers

• Politely greet all customers entering the establishment

• Answer customers’ questions and provide information

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and

there is adequate change

• Resolve customer complaints

• Maintain a clean and orderly checkout area

• Bag, box, or wrap purchased items

Everest Merchant Service, New York, NY

Telemarketer 04/2014- 07/2014

• Influences customers to buy services and merchandise by following a prepared sales talk to give

service and product information and price quotations.

• Calls prospective customers by operating telephone equipment, automatic dialing systems, and

other telecommunications technologies.

• Identifies prospects by reading telephone and zip code directories and other prepared listings.

• Explain products or services and prices, and answer questions from customers.

• Adjust sales scripts to better target the needs and interests of specific individuals.

• Schedule appointments for sales representatives to meet with prospective customers or for

customers to attend sales presentations.

Vector Marketing, Middle Village, NY

Sales Associate 05/2014- 06/2014

• Greeted customers and determined their needs and wants

• Discussed type, quality, and number of merchandise required for purchase

• Recommended merchandise based on individual requirements

• Advised customers on utilization and care of merchandise

• Provided advice to clients regarding particular products or services

• Explained the use and advantage of merchandise to customers

• Answered customers’ questions and provided information

• Quoted prices and discounts as well as credit terms, trade-in allowances, warranties, and

delivery dates

• Prepared sales contracts and accepted payment through cash and credit card

• Assisted in display of merchandise

• Maintained sales record for inventory control

SKILLS

• Basic computer skills

• Customer service skills

• Leadership skills

• Mathematical skills

• Communication skills



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