JOEL JACKSON
acez9n@r.postjobfree.com
***-** ***** *** *******, NY 11434
EDUCATION
AUGUST MARTIN
EXPERIENCE
BURGER KING 665 ROCKAWAY TURNPIKE LAWRENCE, NY 11559
Cashier/Prep 06/2013 – 06/2014
• Prepare all food efficiently and maintain minimum wastage
• Issue receipts, refunds, credits, or change due to customers
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and
that there is adequate change
• Bag, box, or wrap purchased items
• Answer customers’ questions and provide information
• Politely greet all customers entering the establishment
• Resolve customer complaints
• Maintain a clean eating area and work station
• Maintain a clean and orderly checkout area
MACY’S 136-50 ROOSEVELT AVENUE FLUSHING, NY 11354
Sales Floor Recovery/Sales Associate 11/2013 – 01/2014
• Meeting and making a connection with customers, asking questions and listening to shoppers’
needs, then giving opinions and advice on meeting those needs
• Inspiring the customer to buy, celebrating the purchase, and creating a lasting impression of you,
the company, and the purchase
• Ensuring that fitting rooms are ready for customers by promptly clearing merchandise and
returning it to the proper area of the selling floor
• Maintaining selling floor presentations, and restocking them as needed
• Learning the systems and procedures to enhance selling efficiencies and complete support duties
• Handle all returns courteously and professionally
• Being knowledgeable of and perform sales support functions
• Being aware of current promotional events and sales
MCDONALD’S 72-69 KISSENA BLVD FLUSHING, NY 11367
Cashier/Overnight Crew 02/2014 – 04/2014
• Issue receipts, refunds, credits, or change due to customers
• Politely greet all customers entering the establishment
• Answer customers’ questions and provide information
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and
there is adequate change
• Resolve customer complaints
• Maintain a clean and orderly checkout area
• Bag, box, or wrap purchased items
Everest Merchant Service, New York, NY
Telemarketer 04/2014- 07/2014
• Influences customers to buy services and merchandise by following a prepared sales talk to give
service and product information and price quotations.
• Calls prospective customers by operating telephone equipment, automatic dialing systems, and
other telecommunications technologies.
• Identifies prospects by reading telephone and zip code directories and other prepared listings.
• Explain products or services and prices, and answer questions from customers.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Schedule appointments for sales representatives to meet with prospective customers or for
customers to attend sales presentations.
Vector Marketing, Middle Village, NY
Sales Associate 05/2014- 06/2014
• Greeted customers and determined their needs and wants
• Discussed type, quality, and number of merchandise required for purchase
• Recommended merchandise based on individual requirements
• Advised customers on utilization and care of merchandise
• Provided advice to clients regarding particular products or services
• Explained the use and advantage of merchandise to customers
• Answered customers’ questions and provided information
• Quoted prices and discounts as well as credit terms, trade-in allowances, warranties, and
delivery dates
• Prepared sales contracts and accepted payment through cash and credit card
• Assisted in display of merchandise
• Maintained sales record for inventory control
SKILLS
• Basic computer skills
• Customer service skills
• Leadership skills
• Mathematical skills
• Communication skills