TonyaBlevins

*** ******** **** *****

Tuscaloosa, AL 35405

C: 470-***-****

acez1y@r.postjobfree.com

http://www.linkedin.com/in/tonyablevins

http://tonyablevinseportfolio.wordpress.com/

[pic]

Secret Security Clearance

United States Army National Guard Sergeant with extensive Administrative,

Management, Leadership & Training experience. A dynamic, ambitious, &

assertive professional who excels in all aspects of training; demonstrates

superb leadership and planning abilities excellent team building skills;

possesses keen analytical aptitude, cogent writing skills, and unsurpassed

situational awareness; andmotivated, diplomatic and tactful with

professionals and non-professionals at all levels.

[pic]

AREAS OF EXPERTISE

?Problem Solving/Critical Thinking? Microsoft Office Suite? Management of

Personnel Records? Medical Case Management? HIPAA Compliance? Training ?

Leadership and Planning ?Recruiting & Interviewing? Troubleshooting

Hardware/Software? 60 WPM ?Case Management

TECHNICAL SKILLS & KNOWLEDGE

?Platforms: Windows XP, Vista, Windows Server 2003

? Visionapp, Remedy, HEAT, Firewalls, Icore, Cisco Anyconnect, Peak10

?Linux, Red Hat Linux, Oracle, Citrix, MySQL, Active Directory

?Experience with general technical support of software & hardware

?Business Intelligence (BI), Microsoft Office Suite2010

PROFESSIONAL EXPERIENCE

Production Support Analyst

Scientific Games National Data Center, Alpharetta, Georgia, 84 hours weekly

(7 on 7 off) July 2013 - March 2014

As a Production Support Analyst, my duties included 24/7 systems support

monitoring and processing to include Linux, Windows Server, SQL Server and

proprietary software. Entering commands, using computer terminal, and

activate controls on computer and peripheral equipment to integrate and

operate equipment. Deploying patches, updates to Websites for clients.

Notify supervisor or computer maintenance technicians of equipment

malfunctions.Track client system issues using Remedy ticketing system.

Respond to program error messages by finding and correcting problems or

terminating the program. Read job set-up instructions to determine

equipment to be used, order of use, material such as disks and paper to be

loaded, and control settings. Type command on keyboard to transfer encoded

data from memory unit to magnetic tape and assist in labeling, classifying,

cataloging and maintaining tapes.

Program Eligibility Specialist-Surplus Division

Georgia Dept of Administrative Services, Atlanta, Georgia, 40 hours weekly,

November 2012 - July 2013

As a Program Eligibility Specialist, I was responsible for processing

disposal requests of state property; processing applications to determine

eligibility for federal or state surplus; making sure local governments,

SBA, non-profits and state governments turn in updated documentation to

maintain eligibility in a timely manner; customer service for sales; &

makings sales calls to previous customers to reestablish relationship with

the Surplus division; maintain Access database of deferred eligibility

customers.

. Creative Marketing - created database in Access to track deferred

eligibility customers. Created script & email templates for

contacting previous customers.

Administrative Assistant -Surplus Division

Georgia Dept of Administrative Services, Atlanta, Georgia, 40 hours weekly,

June 2012 - November 2012

As an Administrative Assistant, Perform general office work; order and

maintain supplies for staff & office, mailings; filing; errands.

Responsible for writing, design and/or editing of content and

correspondence, including the weekly PowerPoint's, etc. Perform general

office work; order and maintain supplies for staff &office, mailings;

filing; errands. Maintain and take meeting minutes. Timekeeping for

staff;Sign for and distribute UPS/Fed Ex/Airborne packages. Serve as

alternative cover for Commissioners Receptionist.

. Innovative Organizer - Coordinated seven workshops across the state

for the Surplus Government Property 101 training. Organized "Lunch &

Learn" Series among the agency to promote organizational/employee

engagement through learning what the other agencies within do.

Health Systems Specialist

United States Army, Montgomery, AL, 40 hours weekly, October 2008 -March

2012

As a Health Systems Specialist for the Army National Guard, Process,

verify, and maintain personnel related documentation, including staffing,

training, grievances, performance evaluations, classifications, and

employee leaves of absence. Examine employee files to answer inquiries and

provide information for personnel actions. Gather personnel records from

other departments or employees; Process and review Line of Duty

applications to evaluate eligibility for medical care and medical bill

payments. Provide general instruction to soldiers and ensure they have

necessary documentation for medical care. Obtain records and assist with

follow-up care with civilian and MTF's. Arrange travel utilizing Defense

Travel System (DTS).Individual case management for Line of Duty injuries &

resolve medical debt collections as a result of injuries.

. Diplomatic & Tactful - Authored Standing Operating Procedures (SOP)

for Medical Bill payment process for Line of Duty injuries to help

alleviate Congressional and Inspector General complaints.

. Always on Point - Confidently briefed300+ Service Members on

benefits/right in reference to injuries upon returning from

deployment - May 2010

J-1 Automation Clerk

United States Army, Montgomery, AL 40 hours weekly, January2008 -September

2008

Operate spreadsheet programs and other types of software, such as Oracle to

load and manipulate data and to produce reports. Utilize HEAT service desk

ticketing system. Monitor the system for equipment failure or errors in

performance. Respond to program error messages by finding and correcting

problems or terminating the program. Notify supervisor or computer

maintenance technicians of equipment malfunctions.

. Accomplished Professional - Received Army Commendation Medal for

maintaining a 1% accuracy rate in checking for duplicate documents

within an internal system.

Human Resources Office Lead

Sears, Roebuck & Company Tuscaloosa, Alabama, 35 hours weekly, September

2006 - January 2008

As theHuman Resources Office Lead, prescreened & interviewed potential

candidates/prepared source documentation needed for new hires; Conducting

new hire orientation Working with Loss Prevention to investigate overages

or shortages in registers. Responsible for store purchasing card

reconciliation;Prepare bank deposits, and make sure the store cash vault

balances. Making sure the office staff is up to date on new processes and

policies. Assist the Operations Manager & Store Manager as needed.

. Natural Leader - Selected as office lead while HR Manager Position was

vacant; supervised 3 other staff members.Coordinated in volunteer and

staff training events or programs and recommending resources as

needed.

EDUCATION

Bachelors of Science - Business TechnologyMgmt.DeVry University, Atlanta,

Georgia, 2013

Associates in Criminal Justice, University of Phoenix, Phoenix, Arizona,

2009

PROFESSIONAL MILITARY TRAINING

Human Resources Specialist, Camp Parks, Dublin, CA, 2010

Supply Specialist, Fort Lee, Virginia, 2005

MAJOR AWARDS AND DECORATIONS

?Army Commendation Medal?National Defense Service Medal?Army Service Ribbon

ORGANIZATIONS

?Member of the National Leadership & Success Society- Devry University

?Member of the Technology Association of Georgia - DeVry University

Contact this candidate