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Customer Service Registered Nurse

Location:
Chicago, IL
Posted:
July 16, 2014

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Resume:

ILSABE O’CONNELL

**** *. ********* #*

773-***-****

Chicago, IL 60625

acez05@r.postjobfree.com

OBJECTIVE: To achieve high levels of care and patient satisfaction at a non-profit

hospital where physical and psychosocial considerations are intertwined.

EDUCATION: (Currently enrolled) BSN completion program at North Park

University (expected graduation: May, 2015)

2013 Associates Degree, Nursing, Harry S Truman College of Chicago

1991 MA with Distinction in Art History, Univ. of Massachusetts, Amherst,

MA

1987 BS with Distinction in Political Science, University of Kansas,

Lawrence, KS

LICENSURE/CERTIFICATION: Registered Nurse, Illinois, License # 041411743, Exp. May 2016

ACLS (Advanced Cardiac Life Support), January 2013 –

present

BLS certificate, exp. 1/2016

AWARDS RECEIVED: HRSA Nurse Corps Scholarship*

st

1 Place, Truman Annual Anatomy & Physiology

Competition (2010)

PROFESSIONAL EXPERIENCE:

September 2013 – Present Staff RN, Covenant Home of Chicago, an

assisted living facility with over 45 residents. Strengths in

communicating with older adults with dementia, identifying

psychosocial needs and integrating them into overall care

plan, communicating and coordinating care needs effectively

with other team members and outside clinicians, astute and

thorough assessment writing, and taking initiatives to

improve care. Based on observed patterns, initiated an

evidence-based study to identify and reduce risk for falls

related to postprandial hypotension (after-meal BP

fluctuation) in adults over age 75. Led in-service training for

CNAs to improve knowledge and safety surrounding oxygen

delivery equipment.

2011 – 2013 Adjunct Professor, North Park University, Chicago, IL

Department of Art. Trained students to improve skills in

visual analysis, critical thinking and accurate communication

related to objects and their surrounding context. Promoted

development of detailed and accurate observational skills

and how to apply them in their chosen fields of interest.

Achieved consistently positive student evaluations and

above-average ratings on the Teacher Effectiveness

instrument.

2006 – 2012 P/T Merchandising Representative, Recycled Paper

Greetings & Papyrus, Chicago. Responsible for display,

inventory, seasonal promotion, customer service for up to 16

different accounts including Target, Walgreens, Whole

Foods, and Caribou Coffee.

OTHER EXPERIENCE: Worked with cerebral palsy and Alzheimer’s patients as a

CNA; attended Augustana College Human Cadaver Anatomy

Enrichment Program; trained by RN wound care specialist to

perform dressing changes on Stage III ulcers; administered

flu vaccinations at Park Ridge Senior Community Center

(Fall 2012); co-managed home-based business with

emphasis on using and training others to use illustration,

design and business software; basic proficiency in medical

Spanish, fluency in German.

VOLUNTEER ACTIVITIES: St. James Episcopal Church Healthcare Committee

member; former volunteer at Swedish Covenant Hospital

(ED & PACU); former volunteer at Friendship Center Food

Pantry; former volunteer at Atrium Healthcare & Covenant

Home of Chicago); program coordinator, Rogers Park Moms

Group; vice president of programming, Peterson Elementary

School PTA (Board member for 4 years).

CLINICAL ROTATIONS: 2nd Year (Weiss, Westlake, St. Mary’s, St. Joseph’s, St.

Bernard’s)

Provided care for two patients per clinical day including medication administration, wound care,

and assisting with blood products administration. Epic documentation

software training.

1st Year (St. Francis, Swedish Covenant)

patient care for 1-2 patients per clinical day.

*“NURSE Corps members help to transform lives and build healthier communities in

urban, rural and frontier areas by supporting nurses and nursing students committed to

working in communities with inadequate access to care.” – hrsa.gov Recipient

commits to two years of service at a hospital or institution catering to

underserved or underinsured clients.



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