Shawnta D. Godfrey
[pic]
Houston, TX 77090
aceyyl@r.postjobfree.com Phone: 832-***-****
Career Objectives
To be associated with a company where I can utilize my skills and gain
further experience while enhancing the company's productivity and
reputation as well as to grow in leadership and knowledge.
Work Experience
04/07/14-05/07/14
Panalpina
Project Coordinator
. Handling problem resolution with customers, service providers and
Logistics Centers
. Preparation of all supporting documentation
. Preparing and filling Shipper's Export Declaration (SED) to the
Automated Export System (AES) for US Shipments
. Facilitate claims process with customer
. Gather, review, analyze and evaluate business systems and client
needs
. Regular follow up with our clients through email
. Perform advanced daily tracks and trace customers
. Communicating with service providers with daily order registration,
delivery confirmations, POD, and other issues as required
. Entering data related to customer orders for logistics services using
a variety of applications and propriety systems
08/17/09-07/26/13
Export Specialist III
Ceva Logistics
. Organizing various kinds of logistics related information and regular
follow up with the shipping companies
. Handling problem resolution with customers, service providers and
Logistics Centers
. Preparation of all supporting documentation
. Preparing and filling Shipper's Export Declaration (SED) to the
Automated Export System (AES) for US Shipments
. Facilitate claims process with custom
. Gather, review, analyze and evaluate business systems and client needs
. Regular follow up with our clients through email
. Perform advanced daily tracks and trace customers
. Entering data related to customer orders for logistics services using
a variety of applications and propriety systems
. Maintaining accurate records of daily orders, electronically and
hardcopy versions
. Coordinating multiple schedules for a variety of service providers in
the daily effort to complete order demand
. Responding to customer and management inquiries regarding service
schedules, inventory & shipment status
. Communicating with service providers with daily order registration,
delivery confirmations, POD, and other issues as required
. Maintaining daily reports to ensure orders and schedules are completed
. Overseeing the Systems Development work and computerized all the major
activities of the company
. Establishing and maintaining strong communications with customers
. Preparing and handling various contracts and LC export documentation
10/04/07-06/05/09
DHL
Accounts Receivable/Refunds
. Provide timely and accurate maintenance of the company's receivables
. Post 150-250 payments weekly to customer account
. Provide support and training for field personnel concerning billing
adjustments, overcharge claims, and refunds to customer accounts after
careful review
08/15/06-10/13/06
Icon Consultants
Cash Applications
. Prepare daily cash applications package, ensuring all cash is posted
to correct companies
. Prepare all ACH files for upload and applications
. Prepare and charge all credit card customers on a routine basis, or as
prescribed by payment plan
. Maintain and update all customer ACH information
. Invoice all NSF rejects and ensure to communicate to collections
specialists
02/28/06-06/12/06
Resource Staffing
Data Entry
. Prepared documents for data entry
. Verified, updated and corrected source documents
. Entered data into designated database and forms
. Recorded all tasks and activities
. Prepared and submitted reports
. Routed data to appropriate staff
. Researched and retrieved requested data
. Performed daily control functions
08/01/04/01/01/05
Self-Employed
Child Care Provider
. Keep records of every child, including day by day observations and
information regarding activities, meals served, and medicine
administered
. Systematize and store toys and materials to make sure order in
activity areas
. Operate domestic daycare centers inside businesses
. Make bottles germ-free and prepare formulas
. Provide counseling or treatment to emotionally disturbed or offending
children
. Hold up children's emotional and communal development, encouraging
understanding of others and optimistic self-concepts
. Wash toys and play equipment
. Order children and recommend or start other measures to control
performance, for example caring for own clothing and picking up toys
and books
. Make out signs of emotional or developmental troubles in children and
carry them to parents' or guardians' attention
. Teach children in health and personal habits for example eating,
resting, and toilet habits
07/01/02-07/01/04
Homemaker
Maternity Leave
05/23/01-06/17/02
Kelly Services
Exult Disbursements
. Enter Accounts Payable Invoices into SAP. Verify and check paperwork
for proper PO approval process per procedure.
. Compile a system for filing and maintaining records for financial
information.
. Complete and confirm the necessary information (i.e. paid stamp and
check number) is attached to vendor files and reports.
. Remove any files with missing information and report to Accounting
Supervisor.
. Responsible for administrative communications: updates telephone
greetings, checks voice mail, voice mail upkeep, etc.
. Preparation & recording of cash disbursements.
. Preparation & disbursement of checks.
06/12/00-03/09/01
JMC Homes
Payroll
. Processed payroll (weekly, bi-weekly, exempt, non-exempt employees and
commission earnings)
. Maintained a high level of customer service including timely response
to inquiries via phone or e-mail
. Worked closely with HR department to ensure accurate benefit
deductions and employee record keeping
. Knowledge of federal, state, and local wage and hour laws
. Compiled statistical data to report payroll allocations
. Processed wage and payroll adjustments
. General office support, filing, faxing, copying
. Created Excel spreadsheets to organize data
05/01/99 - 06/01/00
Account Temps
Accounts Payable/Receivable
. Managed the accurate and timely processing of up to 20,000 invoices
($1M) per month for large, multi-site organizations. Assessed and
closed A/P sub-ledger on a monthly basis, validated content and
resolved various issues.
. Implemented next-generation technologies and process automations
(including new EDI and ERP systems) to foster an environment of
continuous improvement. Trained users and served as the primary "go-
to" troubleshooter on these new systems, which propelled efficiency
gains and significant time- and cost-savings.
. Facilitated "no-fault" internal and external audits as a result of
sound recordkeeping and thorough documentation.
. Instituted thorough cross-checking of pack-lists, receivers and
invoices that halted a previous history of thousands of dollars in
overpayments to suppliers.
. Renegotiated payment terms with dozens of suppliers/vendors from Net 7
to Net 60 days for manufacturer emerging from bankruptcy. Improved
cash flow and helped facilitate company's return to profitability.
. Composed effective accounting and ad-hoc reports summarizing A/P data
for supply chain, HR and other departments.
Education and Training
Mansfield Business School (Word Processor)
Sam Houston State (Account Courses)
Klein Forest (Diploma)
Additional Skills
. Microsoft Office
. C2C
. SAP
. WorldPort
. Internet Explorer
. Oracle
. Logis Ocean/Air
. Type 50-60 wpm
. AS400
. FOS
. Centrix
. Bams
. XCP