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Customer Service Representative

Location:
Cypress, TX, 77429
Salary:
open
Posted:
July 14, 2014

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Resume:

L’Oreal King

**** * ***** ****** **.

Cypress, TX 77433

305-***-****

aceyyg@r.postjobfree.com

Summary of Qualifications: Over 10 years of providing excellent customer service

a nd clerical skills.

Employment H istory

Clerical Office Worker, Office Clerks, General

11/2010- 06/2014 Adecco Staffing Houston, TX

• Perform routine clerical and administrative functions such as drafting

correspondence, scheduling appointments, organizing and maintaining paper and

electronic files and providing information to callers.

• Performed a variety of assignments including; Students relation specialist, Data

E nt ry, Customer service, Secretarial work and a variety of other tasks over the

years.

• Reviewed, scanned and input clients information on claims submit ted.

• Performed duties too varied and diverse to be classified in any specific office clerical

occupation requiring knowledge of office systems and procedures. Clerical duties

may be assigned in accordance with the office procedure of individual

establishments and may include a combination of answering telephones,

bookkeeping, data entry, typing, word processing, stenography, office machine

operation, and filing.

Secretary, Secretaries and Administrative Assistants

01/2008-10/2010 Spectrum Designs, L LC Houston,

TX

• Provide high-level administrative support by conducting research, preparing

s tatistical reports, handling information request, and performing clerical functions

such as preparing correspondence, receiving visitors, arranging conference calls, and

scheduling meetings. May also t rain and supervise lower level clerical staff.

Inventory Claim Specialist

3/07-12/07 Shell Corporation Houston,

TX

• Maintaining and overseeing the records of all stocks and compiling evaluation

reports.

• General purchase order to suppliers pending completion of internal specs and receipt

of all necessary documentation.

• Allocated claims to be prepared and approved for claim payment eligibili ty.

• Coordinated the development of advance arrangements and procedure to ensure the

organization can respond to claims in a t imely manner.

Retail Sales Customer Service Representative

1/06-2/07 Verizon Wireless Houston, TX

• Assisted customers with product knowledge and technical selling.

• Sold latest devices and technology, accessories and calling plans.

• Organize and arranged specific equipment and computer software.

Health Care Facility Lab Tech Assistant 2

9/02-12/05 Medical Center of Louisiana at New Orleans New Orleans,

LA

• Performed clerical duties such as inventory/ ordering of laboratory supplies and

f iling.

• Transport various types of lab specimens and prepare equipment for experiments.

Government Customer Service Representative

8/01-12/03 United States Postal Service New Orleans, LA

• Provided customer service by answering questions regarding mail regulation and

p rocedures, postage and mail envelope rates.

• Sell and collect payment for products such as stamps, prepaid mail envelopes and

recorded daily t ransactions.

Sorted incoming and outgoing mail, according to type and destination. In accordance to

p riority, domestic and target mail.

Education H istory

08/2005 University of New Orleans 3years of College Business

A dmin.

05/2001 John F. Kennedy S.H.S H.S Diploma

A dvanced Studies

Computer Skills

M icrosoft Word, Word Perfect, Excel, Lotus, PowerPoint, Cash Register and 10 key

Calculator.

References Available Upon Request.



Contact this candidate