Natalie Renee Townsend

**** ******** ******

Richmond VA 23223

804-***-****

aceym0@r.postjobfree.com

OBJECTIVE:

My main focus is to join a company with a reliable history and self-reputation that will give me the opportunity to grow in my work experience and in a field in which I can thrive and with a company that will allow me to bring my best skills to work every day.

QUALIFICATIONS:

Successfully manage multiple projects simultaneously

Bilingual-fluent in Spanish written and orally

Microsoft Office Suite, Excel, PowerPoint, Outlook

Excellent Customer Service Skills

Excellent Interpersonal Skills

Excellent organizational skills

Superior ability in multi-tasking

Problem Solver

Listens Well and Trustworthy

Work well under pressure

Successfully manage multiple projects simultaneously

Ability to work collaboratively as a team or independently

Detailed oriented self starter with strong decision-making skills

EDUCATION

Centura College July 2007-August 2009 Richmond, Virginia

Associate of Applied Science degree in Medical Assisting Management

Lansing Community College September 2002-June 2004 Lansing, Michigan

Certified Nursing Assistant Certificate

Saint John’s High School September 2001-June 2003 Saint Johns, Michigan

High School Diploma

EMPLOYEMENT

Wal-Mart Customer Service Richmond Virginia May 2011- September 2012

Responsible Managing the Customer Service Desk

Answered customer request and solving report complains

Assisted co-workers with layaway orders

Answered phone calls and transferred calls to the right department

Collected and counting Money

Assisted with pushing Carts

Operated cash register

Unidined Dietary Aide Richmond Virginia June 2007- August 2010

Responsible for scheduling employees schedule up to 10 employees

Assisted with developing spreadsheets for patients diets

Input dietary statistics on the computer

Knowledgeable of OSHA guidelines in food and beverage services

Ensure patients receive the proper diet as prescribed by the dietician

Assisted cook with cooking duties as needed

Received and prepared patients and their guest orders to meet expectations

Responsible for delivery of patients meals in a timely manner

Public Storage Relief Manager Richmond Virginia October 2005- July 2007

Assisted property manager and other staff as needed with other duties and assignments

Operated cash register

Collected deposits and monies for rental units

Responsible for calling customers with delinquent balance to encourage payments

Performed word processing managing and filing customers accounts

Responsible for opening and closing the store

ADDITIONAL EMPLOYMENT EXPERIENCE

Diversity Thrift Community Volunteer Richmond VA

Assisted with the folding, hanging and fixing the clothes donation

Responsible for preparing the store for opening

Accepted customers donations and sorted donation

Feed more Community Kitchen Volunteer Richmond VA

Responsible for preparing for the meal on wheel program

Responsible for labeling the food trays prepared

Accountable for the preparation of the small bags lunches

Multicultural Affairs City of Richmond Volunteer Richmond VA

Answering the phone and greeting clients

Data Entry

Updating Resource List

References Available upon request

Contact this candidate