OBJECTIVE

Seeking a challenging and highly responsible position in

IT/Web/Internet/UI/UE/Product/Device based technology with preference in

Senior Management and Leadership roles. I firmly believe in continuous

learning to keep current with the latest technologies and willing to take

higher responsibilities and authorities to utilize my almost 17 years

experience of IT web/product development & management technology skills set

and hope that such a position will provide that opportunity where I can

grow in my career ladder along with company's success.

SUMMARY OF EXPERIENCE

More than sixteen years of experience in Web/Internet/UI/UE/Product/Device

technology by overseeing, leading and managing strategic & development

process through their full life cycle by leading web group which is from

offshore & onshore both. Extensive experience in web program/project

management such as managing the complete roadmap. Experience with Agile,

scrum, waterfall & PMO process to drive the project from planning, design

till deployment as per the business goal.

Domain expertise in IT, Internet/Web, Software, Financial, Media,

Commercial, e-Commerce, consumer/retailer/HR/Workforce management based, IT

clinical solutions to healthcare professionals & interactive services to

the healthcare industry and Construction Industry.

Specialties/Expertise/Knowledge:

Web Operations Management; Web Program/Project/ Product management; Web/Web

Portal/Product/UI development and management; User Centered Design; User

Experience Design; User Research and Usability Testing; Online video

(streaming & flash videos) delivery management; website design, branding;

content governance; Web localization management; Device(touchpad &

smartphones) Applications management using cloud based technology; On-line

advertising campaigns and Social Media implementation process; Web

hosting/launch; Web marketing; eMarketing; Web Analytics, Web Strategy;

Content Management Systems/Web Content Delivery system; Mentoring and

Coaching; Group Facilitation; Prototyping; Global Trade Compliance (GTC)

management; Knowledge of CRM software such as Salesforce, Oracle & Siebel

for email campaign management systems; Driving and tracking issue

escalation process; Control of planning; staffing; SOWs and budgeting

management; Personnel, Vendor & Customer management;

Employer: Renesas Electronics, Santa Clara, CA, Dec 2013 - Present

As a Web Manager/Webmaster, providing expertise in web contents management,

maintenance, support, and reporting including the following brief

highlighted tasks:

. Responsible for managing and approving all content posted to Renesas

internets, intranets, and extranets public site and member portal.

. Work with cross-functional team, manage contractors and Global Web

team to align content, process and technology dependencies.

. Reviews, edits and formats all content submitted for inclusion in the

web properties to ensure consistency in level of detail and style.

. Collecting, analyzing, recommending and reporting online report

metrics.

. Responsible for creating and maintaining traffic tracking system that

allows business users to monitor the progress of pending jobs.

. Ensuring content consistency and compliance throughout all parts of

the website(s)

. Identifies Web audiences and establish appropriate content parameters

to address their needs and improve user experience.

. Ensuring guidance for responsive designs for web application layout

compatible in all devices including required browsers for

upcoming/future launches by working with cross-functional

stakeholders. Help creating prototype & functional requirements for

responsive design layout.

. Responsible for managing Web Analytics reports by collecting data from

Omniture & Google analytics and assist in improving SEO. Also use

third party SEO platform such as BrightEdge to improve overall SEO

strategy and best practices.

. Work with third party vendor such as Demandbase, Keystone Solutions,

Adobe Test & Target, SiteWire etc.

. Responsible for creating project plan for Website improvement

including the web infrastructure.

Client: Coherent Inc., Santa Clara, CA, Sep 2012 - Sep 2013

As a Sr. Web Program Manager, responsibilities include:

. Manage all worldwide web design and development programs, working with

various resources - from design to implementation - to execute on

projects including globalization, localization, secure portal

creation, social media implementation and various enhanced

feature/tool development.

. Improve the company website user experience by providing leadership

and vision including oversee all aspects of user experience design to

provide expertise and guidance.

. Conduct detailed code reviews of both front-end (HTML, CSS, and

responsive designs) and back-end features.

. Create and manage TRDs, PRDs and BRDs.

. Understand and respond to web analytics by guiding SEO resources for

improvement.

. Manage the full program development lifecycle of each web project

including requirement management, design, build & release management

and vision working with various resources throughout the organization

to execute on time and within budget.

. Drive solutions based, iterative discussion with internal stakeholders

and external customers that results in a shared understanding of the

customer needs, costs and trade-offs; resulting in web releases with

the highest expected value.

. Setup and manage technology vendor relationships.

. Oversee the creation of preliminary wireframe/comp design concepts and

work with the creative and programming teams including third party

vendor.

. Continually experiment with the latest web technologies.

. Perform data analysis (utilizing various web analytics tools) on user

data and feedback, and draw conclusions to impact future web releases.

. Provide pre-release code reviews and quality assurance, and triage

reported issues post-release

. Manage Quality, Budget/Cost and Schedule.

Technology: XHTML, HTML/HTML5, CSS, jQuery, SQL Database, ColdFusion,

Social Media, Google Analytics, SharePoint, Coherent Web Admin CMS, PMO

process, MS Project, PowerPoint etc.

Client: ERC (an International start-up project), Milpitas, CA as a

consultant - Jan'12 - Aug'12

As a Sr. Manager, Web Engineering, duties & job functions included:

. Manage to setup the new web infrastructure.

. Lead web and platform development through full life cycle.

. Solve engineering challenges and build & manage a team.

. Overseeing core governance program processes and people supporting web

projects & execution, web performance management, issue/risk/change

management, communication, resource management, metric

tracking/reporting, CMS, SEO best practices, Social Media, Web

localization etc.

. Manage third party vendors for web infrastructure configuration,

implementations, technical support etc.

. Driving and tracking issue escalation process.

. Own overall planning, execution and success of technical projects,

working closely with the product, business, marketing and design

teams.

. Scale the development team through appropriate use of outsourcing

(offshore).

Technology: HTML5, CSS, PHP, MySQL, MVC frameworks, Drupal, Google

Analytics, Jira, PMO process, MS Project, PowerPoint, WebEx etc.

Client: HP Palm, Sunnyvale, CA (June 2011 - Oct 2011) as a contractor

As a Sr. IT Technical Project Manager in the HP-Palm IT department focus on

helping to set and implement the strategy for the company's external

websites and web presence. Responsible management for all aspects of web

and device based application development using cloud technology within the

IT organization. Act as a conduit between Business & IT to help the

organization establish/maintain their online strategy to support core

business objectives.

Responsibilities included:

. Coordinate multiple, time-sensitive projects and activities

simultaneously from concept through completion.

. Managing schedules & cost/budget.

. Manage the web and device application development team within IT

. Development, communicating within cross-functional team members and

driving consistent brand, style, look and feel standards across all

palm website and device UI.

. Responsible for working with other departments to investigate

web/online goals and objectives and then work to establish a strategy

to meet business need.

. Responsible to work closely with stakeholders and customers to gather

& manage requirements for deliverables.

. Responsible for establishing process and procedure in alignment with

other groups to drive deliverables within the Web Development group.

. Establish content management processes as it relates to the web.

. Work with the Business and Quality Assurance team to ensure our

websites and applications are very high quality and work across

spectrum of browsers.

. Ensure consistency and best practice design across the web/product

applications including product video delivery for web and device

(flash videos).

. Provide recommendations for process improvement and cost reductions at

all levels of responsibility.

. Work closely with the Web Support team to ensure content updates and

design changes are done in a timely manner and ensuring that the SLAs

are met.

Technology: HP WebOS, Cloud, smartphones, touchpad, mojo and Enyo

framework, Emulator, Java/ J2EE, JSON, PL/SQL, CSS, AJAX, JavaScript, Perl,

PHP, JSP, HTML/XHTML, LDAP, IBM Websphere, Akamai CDN, KANA cms, Google

Analytics, Jira, WebEx, PMO process etc.

Client: Hitachi Data Systems, Santa Clara, CA (August'09 - Feb'11) as a

consultant

Web Development Manager - ITO Web Portal/Product Development

(http://itoperations.hds.com or http://itoperations.com)

As a Manager in ITO Web Portal/Product Development (software/product

application portal using Sharepoint environment), which involves the

following:

. Manage the ITO Web Portal Product development including online video

delivery task within HDS IT as well as external vendors (HCC, SDL,

Acresso/Flexera, Panvidea, Amazon, and Akamai).

. Key contact person for marketing and Azalea business management group

to coordinate the web portal request with IT management and

direct/indirect reports.

. Manage the product development work with the Product team & identify

the use cases and test cases etc.

. Gathering & manage application/product requirements from marketing,

business development managers and customers.

. Manage Web localization deliverables in 5 other languages with

marketing team, third party vendor (SDL) and web group.

. Manage the SOWs for ITO Web Development and negotiate budget over $2M.

. Manage ITO Web Project Schedule.

. Collaborate with engineering management, product management, marketing

management team and ISV partners to establish effective user

experience, business strategy and requirements details for web portal

or applications.

. Ensure consistency and best practice design & development across the

web/product applications including product video delivery online

(streaming & flash videos).

. Responsible to manage online lead generation campaigns including SEO,

email/CRM, mobile, on-line advertising campaigns and social media

implementation process.

. Oversee and manage web team in providing design from concept through

project execution, including wireframes, prototypes, user interface

specifications, product video launch and final graphics for web

application including technical documents.

. Responsible for http://itoperations.com user experience management,

content management, driving consistent brand, style, look and feel

standards across all ITO websites, work with engineering team to

create reusable design elements that enable engaging interaction

design and communication of information and overall site performance.

. Manage or supervise customer support and prioritize and monitor

escalations.

. Mentor small to large scale projects and activities through their life

cycle and make sure that deliverable deadlines are meet.

. Mentor staff on Project Management best practices and guide program

and project delivery teams consisting of business users, IT staff and

third party integration partners.

. Participates and guide in Web application architecture reviews, design

reviews, code review processes compatible to Web 2.0 or latest

technology and technical guideline reviews.

. Works with other department managers to establish and utilize

effective project plans and schedules within the available resources

of the web development team.

. Maintain project documentation such as project plan, schedule, status

reports, meeting reports, change requests, risk assessment plans etc.

. Supervises directly, or through technical lead personnel, all

activities within ITO Web operations or development.

. Ensures that all personnel policies, governance, global trade

complaints (GTC) and procedures are met in the department.

. Oversee and guidance in Front-end web/UI development for user

experience, cross-browser compatibilities and UI standards

development.

. Constant communication with development team and other management team

members through conference call, live meeting, email, phone and IM to

exchange or transfer knowledge or information and providing guidance

so that team can deliver the quality tasks on time as per the business

need.

. Responsible for UAT approval of ITO Web Portal

(http://itoperations.hds.com) for the HDS Azalea Business Team as per

the business requirements.

. Wrote technical documentation for the HDS web portal usability issues

and web best practices.

. Define and create best practices for web marketing email campaigns

management, SEO, landing/home pages, and content delivery system or

process.

. Control of planning, staffing, budgeting management.

. Overall UI verification on IT Operations web portal development in

Staging and Production environment.

. Oversee and Guidance to resolve cross-browser issues whenever require

in the following browsers:

- IE6 & above, Firefox 3.0 & above.

Technologies used/knowledge: ASP.NET2.0, IIS6.0, C#2.0, jQuery,

Sharepoint 2007, SQL server 2005, LDAP, video delivery (streaming &

flash videos), Akamai CDN, social media implementation, eZ Publish

Enterprise 4.4 CMS, JavaScript, AJAX, prototype.js, HTML5, XHTML,

DHTML, XML, CSS, PHP, W3C CSS Validator, QC, Waterfall & Iterative

Waterfall development, CRM software knowledge such as Oracle & Siebel,

Google Analytics, WebEx, Microsoft Project, Microsoft Excel,

PowerPoint, Social Media (Facebook, LinkedIn, YouTube) etc.

Client: D&B (Dun & Bradstreet), San Mateo, CA (May'07 - July'09) as a

contractor

Leader - Web Development (http://www.dnbi.com)

As a Leader in Web Development, which involved the following:

. Manage and lead the offshore and onshore Web team combination of Web

Developers and Web/UI Designers a team of 14 direct reports.

. Gathering & manage application/product requirements from marketing,

product team and business analyst.

. Collaborate with web/UI engineering management, product management,

Business Analyst and marketing management team to establish User

experience strategy.

. Ensure consistency and best practice design across the web/product

applications.

. Oversee and guidance for style guidelines and work with engineering

team to create reusable design elements that enable engaging

interaction design and communication of information.

. Understand in depth the concepts of user interface design and

development.

. Oversees and directs the creation of web application related design

documents and customer-oriented technical documents.

. Guide and oversees application/product development processes, Web

application architecture reviews, design and code review processes

compatible to Web 2.0, checklists and web best practice procedure.

. Mentor projects and development process through their life cycle.

. Works with Delivery Managers, to establish and utilize effective

project plans and schedules within the available resources of the

development team.

. Maintain project documentation such as project plan, schedule, status

reports, meeting reports, change requests, risk assessment plans etc.

. Monitors and evaluates employee performance using standard evaluation

spreadsheet as per the company standards.

. Guidance in Front-end UI development and management for DNBi

application quality UI.

. Allocate resources in the project features.

. Constant communication with offshore and onshore team through

conference call, live meeting, email, phone and IM to exchange or

transfer knowledge or information and providing guidance so that team

can deliver the quality tasks on time.

. Meetings with feature team members to update and review the status

using Agile Project Management methodology.

. Involvement in scrum methodology for Product or feature deliverables.

. Project Design (wireframes, visual spec) review with Web Designers.

. Guidelines for coding in AJAX technologies as required.

. Guidelines for JavaScript coding as required.

. Guidelines for W3C CSS2.1 standards development.

. Guidelines of Web features development process from Inception till

Construction phase.

. Work or Communicate with entire product development team to deliver

releases in a timely manner.

. Wrote technical documentation for the DNBi web application related

development, analysis, guidelines, local environment build process and

web best practices.

. Overall UI verification on development, QA and Staging environment.

. Guidance to resolve cross-browser issues whenever require in the

following browsers:

- IE6, IE7, Firefox, Safari/Windows and Safari/Mac Operating systems.

Technologies used/knowledge: JSP, JSP Custom Tags, JavaScript, AJAX,

prototype.js, tiles definitions, HTML, XHTML, DHTML, XML, CSS, W3C CSS

Validator, Agile Development method, Oracle 8i, LDAP, Apache Tomcat,

CVS, twiki, featurebase, Microsoft Project, Microsoft Excel,

PowerPoint, WebEx, Visio, HTTP/HTTPS, SSL, TCP, IP, DNS, Peer-to-Peer

network etc.

Worked for the following clients in USA as a UI/Web Engineer or developer:

1. FunMobility, Pleasanton, CA (March 2007 - May 2007) - UI

Engineer

2. Oracle, Redwood Shore, CA (Nov 2006 - March 2007) - UI Engineer

3. ePocrates, San Mateo, CA (June 2006 - Oct 2006) - Sr. UI

Engineer

4. Fullpower Technologies, Santa Cruz, CA (Jan 2006 - April 2006) -

Sr. UI Engineer

5. LightSurf Technologies, A VeriSign Company, Santa Cruz, CA (Aug

2004 - Jan 2006) - Sr. UI Engineer

6. Veritas Software Corporation, CA (May 2003 - Aug 2004) - Web

Developer/Technologist

7. PPL Generation, Long Island, NY (Jan 2002 - Dec 2002) -

Electronic Document Control Management/TeamSite Project

Management

8. Cadence Design Systems, Inc., San Jose, CA (Sept 2000 - Nov

2001) - Lead UI Engineer/Web Developer

9. American Management Partners, Concord, CA (Aug 2000 - Sept 2000)

- Lead Web Developer

10. MovieSplash.com, San Jose, CA (Feb 2000 - Aug 2000) - Web

Designer/Developer

Employment in India from May 1996 - January 2000:

1. Repex (India) Pvt. Ltd., New Delhi, India (8/1999 - 1/2000) - Web

Developer

2. EMI Web Zone, New Delhi, India (5/1996 - 8/1999) - Web Project Manager

Technologies used/knowledge: HTML, XHTML, DHTML, Jhtml, XML, CSS, XSL,

JavaScript, AJAX, ASP, JSP, JSP Custom Tags, JavaScript, AJAX, Dojo, tiles

definitions, Oracle 8i, SQL Database, MS Access Database, IIS, Apache

Tomcat, Eclipse SDK, Visio, Macromedia Dreamweaver, YUI, Struts, Tiles,

HTML, XHTML, DHTML, XML, CSS, Oracle 8i, Apache Tomcat, perforce,

ExtraView, Oracle 8i, Apache, Tomcat, jira bug tracking tool, Resin

2.1.1.0, perforce, jira bug tracking tool, resource file (.properties),

Interwoven TeamSite5.5.2.1, WinCVS, ATG Dynamo 5.6.1/6.0/6.1/6.3, Web

Sphere, TextPad, EMEditor, TTP, SouceForge, Adobe Photoshop, Macromedia

Dreamweaver, Microsoft Project, Power Point, Graphic tools, Online Open

Source tools/softwares etc.

OS: Windows XP, Windows NT, Windows 2000, Windows 7, Unix, Linux etc.

EDUCATION:

Dates Attended

School/Institution

Degree/Diploma/Other

Location

05/2012 - 05/2014

Stanford University (Stanford Center for Professional Development)

SAPM - Sanford Advanced Project Management Certificate Program

Palo Alto - CA - US

11/2001

Interwoven

Certification

Sunnyvale - CA - US

1999

The e-business solutions training curriculum (IBM Certified)

Professional

New Delhi - India

1998

JavaScript and Java Programming Course

Professional

New Delhi - India

1992-1996

NIIT

GNIIT - 4 yrs Diploma in IT

New Delhi - India

1988- 1991

University Of Gauhati

Bachelor's Degree

Guwahati - Assam - India

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