Ashley Quinn

**** *. *******-******* **

Houston, TX 77091

816-***-****

aceykl@r.postjobfree.com

Professional Objective

Dynamic, results oriented individual, interested in a career orientated

position. At this stage of my career, I am seeking a position offering

opportunities for growth and advancement. I consider myself a conscience,

dependable employee, able to learn quickly and work efficiently with others

as well as independently.

Qualifications and Background

Extensive experience as a dynamic and engaging customer service sales

associate, who designs and develops solutions using skill-based design and

modular development methodology.

Principle Skills

? Microsoft Office Suite: Word, Excel, PowerPoint ? Accounting ? 10 Key ?

Avaya Telecommunications System

Work Experience

Metlife

Receptionist

January 2014- June 2014

Overland Park, KS

Responsibilities

Answer questions from employees or public, Arrange teleconference calls,

Distribute correspondence or mail, Examine files or documents, Greet

customers, guests, visitors, or passengers, Maintain appointment calendar,

Provide clerical assistance, Use telephone communication techniques, Use

computers to enter, access or retrieve data and Use oral or written

communication techniques.

United Postal Service

Line Assembly

October 2013- March 2014

Kansas City, MO

In this position assisted with processing mail. I was responsible for

weighing, and stamping mail. During this process I was to assure the

package had the correct stamp and was correctly placed on the belt in the

warehouse to arrive to our customers on time.

United Postal Service Express Critical

Administrative Asst./ Dispatcher

May 2013- November 2013

Overland Park, KS

As an dispatcher I was responsible for following all laws in regards to

shipments and safety. I was responsible for clarifying important

information and explaining in detail what services we provided. I was also

responsible for locating drivers within reasonable mile radius to pick up

and deliver shipments. I constantly tracked deliveries through our drivers,

email, fax, online, and airlines to assure everything was flowing

correctly. Taking inbound and outbound call I often was responsible for

data entry and transferring calls to the correct departments. My duties

also including faxing release form to airlines and company's involved with

deliveries. To advise customers of late deliveries and are pickups via

email, fax and outbound calls was also one of my duties.

Sunfresh

Cook

April 2013- August 2013

Kansas City, MO

As a Cook I was responsible for following all safety guidelines. I prepared

and served food throughout my shift. I also engaged in inbound calls for

special orders for customers. I was responsible for the upkeep of my

station taking all precautions that are necessary in cleanliness and safety

guidelines.

Five Guys

Line assembly

November 2012 -April 2013

Cedar Hill, TX

Food Preparation and Serving Related Worker, All Other Responsibilities

responsibilities included operating food preparation equipment, Preparing

appetizers, salads, or cold dishes, Provide customer service, Stock Provide

and or organize goods, Wash dishes, glassware, or related utensils,

Distribute food to servers, Serve food and beverages to customers,

Calculate monetary exchange, Clean rooms or work areas, Resolve customer

complaints, Follow recipes and Carve meat or bone fish or fowl.

Toys r us

Sales Rep

Cedar Hill, TX

October 2012 to January 2013

Responsibilities

Provide customer service, Maintain knowledge of current sales and

promotions, Compute sales prices, Maintain records related to sales,

Recommend, select, and help locate or obtain merchandise and Answer

customer inquiries.

TruGreen Lawn Care

Accounts Receivable

January 2012? September 2012

Olathe, KS

Taking Inbound and making Outbound service calls. Making sure I

provided great customer service while processing payments, verifying

accounts, and collecting on past due balances. Processing payments,

verifying account amounts, offering yearly and automatic payments options

to each customer. Efficiently answering customer's questions or concerns

about our available lawn services. Inputting customer's satisfactions or

complaints in the computer system within the company's given time frame and

standard

Home Depot,

May 2010 - September 2012

Kansas City, Missouri

Sales & Design Specialist

My responsibilities include providing and maintaining outstanding customer

service as per company standards, generating sales, merchandizing, and

safeguarding company assets. I provided customer consultation on exterior

windows and doors as well as design concepts through the use of proprietary

architectural software. I coordinated installation and customer onsite

measurements for sales and lead generating follow up.

Restart Inc,

May 2010 - December 2011

Kansas City, Missouri

Administrative Assistant

As an Administrative Assistant, I was responsible for overseeing all

aspects of general office coordination. Maintained confidentially in all

aspects of client, staff and agency information. I assisted in special

events such as fundraising activities. Open, sort and distribute incoming

correspondence, including faxes and e-mails. I performed general clerical

duties to include but not limited to, bookkeeping, copying, faxing, mailing

and filing. I created and modify documents such as invoices, reports, memos

and letters using word processing, spreadsheet, database and/or other

presentation software such as MS Office

Addition responsibilities included:

Generation of statistical reports

Creation of brochures for fund raiser other special events

Provided Youth counseling

File and retrieve organizational documents, records and reports

Evaluations and review outcome of counseling sessions.

Training Classes/Certifications

Survival/Life Skills (Chaffe Program)

Inventory System

M2O Design System

Enhanced Specialist System

EDUCATION

Diploma Received May 2010: DeLaSalle High School - Kansas City, Missouri

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