Diandra Lindzey Velez

*** *** ** *** ****, National City, CA 91950

619-***-****

aceyk4@r.postjobfree.com

Objectives

To build a career in the medical administration field or General Office Administration field where the

knowledge and experience gained can be advanced and strengthened.

Experience

Date of Employment: 2014-present

Company name: Seaworld

San Diego, CA

Hostess

Provide excellent customer service

Assist with kitchen prep

Assist with maintenance

Serve beverages

Date of Employment: 2011-2012

Company name: Contemporary OB/GYN

San Diego, CA

Receptionist/Medical Biller

Schedule patients appointments

Verify insurance

Assisted doctor with billing

Collect co-pays

Contact patients for follow-ups

Provide excellent customer service

Date of Employment: 2007-2008

Company name: Mervyns

San Diego, CA

Sales Associate

Provide excellent customer service

Assisted with re-stocking and maintenance

Merchandize

Process payments and assisted customers with purchases

Date of Employment: 2006-2007

Company name: Chicano Style

National city, CA

Sales associate

Provide excellent customer service

Assisted with re-stock and maintenance

Merchandize

Process payments and assisted customers with purchases

Date of Employment: 2005-2006

Company name: South Western College

Chula Vista, CA

College Peer Advisor

Filing/ Answering Phones

Enroll students for classes over the phone

Assisted students enroll in financial aid

Customer Service/ Marketing.

Professional Education

Dates of Attendance: 2010-2011

UEI College Chula Vista, CA

Medical Billing and Coding Specialist/Front Office Administration Program

Academic Education

Dates of Attendance: 2001-2004

Sweet Water High School National City, CA

12th Grade/ High School Diploma

Skills

Certified 50 WPM Electronics Health Records(EHR)

Knowledge

10yrs Customer Service

CPR Certified

Word Processing/Excel/.Outlook

Knowledge CPT/ICD9/HCPCS Coding

Medical Terminology Insurance Billing

Bilingual English and Spanish Knowledge of Insurance Eligibility

Multi Phone Line Trained HIPAA Certified

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