Rodney L. Johnson

**** ****** ***** **. * Houston, Texas 77066 * Mobile: 832-***-****

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SUMMARY OF QUALIFICATIONS

To effectively obtain a Department Management position, where I can make a

strong and influential impact and contribution to organizational goals

through enhanced and continued expansion of professional skills,

experience, and knowledge.

PROFESSIONAL EXPERIENCE

2008 - Present Walgreen's

Houston, Texas

. Manager

o Effectively managed the work production of 131 employees while

upholding company's standards and meeting daily expectations.

. Full Case Worker

o Ensure that the products are carefully placed on the line for

transport.

. Replen Driver

o Guarantee that the pickers are receiving all products in a

timely manner.

. Put-A-Way Driver

o Entrusted with the responsibility of ensuring the products are

removed from the aisles and cautiously put away making the

process to retrieve an item easier and more expediently.

. Sorter Operator

o Maintain the operation of the machine belt in an efficient

manner enabling products to be smoothly removed and placed in

its designated location.

. Case Hospital

o Frequently emphasize the need of quality assurance by making

certain each product is appropriately labeled and prepared for

shipment to its correct destination.

. Op Driver

o Work bonepile and thoroughly evaluate that orders are pulled out

and placed on the machine belt without delay.

. Receiving

o On a regular basis, receive delivery trucks that are rapidly

unloaded through teamwork and organizational skills.

o Multitalented in driving machinery while improving daily

operations in a safe and resourceful manner.

2000 - 2008 Home Depot Houston,

Texas

Department Manager

. Exercised interpersonal communication skills to train and educate

workers on store policies, department procedures, and job duties

standards, making certain they were fulfilled adequately creating a

win-win situation for all parties.

. Rendered satisfactory solutions to escalated customer issues and

concerns with professional service.

. Entrusted with the responsibilities as supervisor to maintain high

standards of excellence.

. Regularly exceeded the expected daily production goals while

contributing to the profitability of the company sales goals.

. Thoroughly and assertively trained, developed, and managed a staff of

employees while strategically planning and systematically implementing

unit activities.

. Maintained positive customer relationship through superior customer

service, coaching, counseling and providing an open line of

communication to determine customers' needs.

. Inspected merchandise to ensure it was correctly priced and displayed.

. Prepared sales and inventory reports in addition to presenting shrink

reports at staff meetings.

. Demonstrated effective presentation skills.

1999 - 2000 Pep Boys Houston,

Texas

Service Manager

. Ascertained make, year, and type of parts needed. Inspected worn,

damaged, and defective parts to determine replacement required and

advised customers of parts needed according to description of

malfunction.

. Discussed use and features of various parts, based on knowledge of

machine and equipment.

. Read catalog, microfiche viewer, and computer for replacement part

stock number and price.

. Advised customers on substitution or modification of parts when

replacement was not available.

. Filled customer orders from stock.

. Marked and stored parts in stockroom according to prearranged system.

. Received and filled telephone orders for parts.

. Sold merchandise, utilizing knowledge of products sold.

. Prepared sales slips and sales contracts.

. Received payments and obtained credit authorization.

. Placed new merchandise on display.

. Demonstrated skillful communication and negotiation skills.

. Measured engine parts, exercising precision measuring instruments to

determine whether similar parts could be machined to require size.

EDUCATION

Dwight D. Eisenhower High School

Houston, Texas

High School Diploma 1996 -

2000

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